Customer Ratings & Reviews
- Model:
- WH46DBH500EV
- SKU:
- 6569245
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 4.6 Cu. Ft. Washer with Flex Auto Dispense System and 7.6 Cu. Ft. Electric Dryer highly for its overall performance, size, features, quiet operation, ease of use, and capacity to handle large loads. However, some customers have expressed concerns about the drying performance, noting that items sometimes do not dry completely.
This summary was generated by AI based on customer reviews.
I love my washer and dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't make a more excellent purchase with best buy
I would recommend this to a friendPoor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery drivers found a damaged dryer door when they unloaded the first wash tower so it never even came into our house. The replacement only produced boiling water on all heat settings.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We strive to assist you anytime. Don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289 for assistance. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about their overall experience with this purchase and address any other concerns you may have.
Have a great day.
-John
Terrible Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible customer service. Rescheduled my whole day for installation and best buy cancelled without even letting me know. Supposedly they had to reschedule because unit was making a weird sound. They sent me a confirmation of my appointment the evening before!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it was delivered it was not working. Then the delivery team left it and we got a new one about two weeks later
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi StephenB,
Congratulations on your new washer and dryer combo unit! We are glad that you got the replacement.
Should you need further assistance with the unit, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148316947) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Failed to install laundry hub to upstairs room
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery guys were not able to move laundry hub to upstairs laundry room. They tried to open it and move it two unit but couldnt do it.so they left me with option to refuse the delivery or install it in basement. I choose to refuse the delivery.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there, Maddy55.
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. To better assist you with providing feedback on your delivery and installation experience, please don't hesitate to contact our Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
