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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 19 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers appreciate the 4” Backguard for 30” Slide in Range for its perfect fit that enhances the overall look of the range, giving it a more custom appearance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-19 of 19 reviews
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Stainless Steel backsplash looks great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stainless steel back splash that screws into the back of my Samsung Gas Stove was perfect!…. It is deeper than actual add shows & looks like it was there all along ( actually I believe it should have come w/ the stove; but it did not)…… There was a 2” gap between the wall & stove when installers hooked up the stove & it looked terrible; but this piece solved the problem….. I am so glad I was able to find it on Best Buy !!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Awesome buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked and fit like a charm. Service was great and was timely and not damaged.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Great Buy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, easy to install, and it gave my range a completed look.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Design

    Rated 5 out of 5 stars

    Looks great on the Samsung duo-flex range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black backguard looks great on my new stainless steel Samsung duo-flex range. I originally wanted the silver one but my wife convinced me to purchase the black one. You can't go wrong with either color. We're happy to we purchased it because it hid the gap between the range and the wall due to the location of the gas line.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Fit

    Rated 5 out of 5 stars

    Gives a custom look

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfect and gives the range a more custom look

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fit

    Rated 5 out of 5 stars

    Finishes off the look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits behind stove and wall perfectly. Really finishes off the look.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect compliment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect compliment to our new slide in stove! We had a backsplash already in our kitchen so worried with slide in on how it looked. This made the stove look awesome

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Very Nice Backsplash

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, very nice addition to our Samsung range. I do wish we had purchased the 9" backsplash but other than that, no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product to finish your Samsung range setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for finishing your Induction stove setup. It matched perfectly with my kitchen decor.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it does exactly what I needed and fits beautifully

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Helps hide the gap! Came in sooner than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the range! Nice looking and functional!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition Helps with the stove makes it look better

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    3rd party installer's are not very good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their 3rd party installers forgot to bring this with them on my installation day. Then when schedule an alternate date to bring it out and install it, this time they open the box and it is all scratched up. I have not seen anything as of yet. Not happy with many items of my install.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Thank you!

      —Vannesa Samsung

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My range looks complete now. Perfect fit! Would purchase again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered stainless steel and I received black does not match my kitchen

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Stove back piece

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight forward installation. Looks nice. It's easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect Symmetry

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent backguard that really makes the Samsung oven complete, and I am really glad I bought it as the tile behind the oven is now protected and it makes the kitchen look aesthetically pleasing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s unbelievable that I had to purchase something that should have came with the stove to begin with. Then because it didn’t come with the stove I would have had to pay $39.99 for the Geek Squad to come put it on even though I pay a yearly fee for their service. I could not see the product because neither the Gainesville or Ocala Fl locations had one in stock that we look at. So I was very disappointed. Thought you guys were better than that. Guess I was wrong

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Customer reviews from Samsung US

    User rating, 4.2 out of 5 stars with 20 reviews on Samsung US.

    See all Samsung US reviews
    Samsung US
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