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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3695 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 40" Class (40" Diag.) - LED - 1080p - Smart - HDTV for its exceptional picture quality, easy setup, and affordable price. Many users rave about the fantastic picture and sound, while others appreciate the user-friendly interface and smart TV functions. However, some users have expressed concerns about the small buttons on the remote control, minor issues with the smart hub, and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 3,695 reviews
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Problems!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 40" Samsung Smart tv based upon reviews and reputation. Loved the picture quality - it is great. Sound quality fair. Smart aspect not so good. Big problem was picture would go black with no sound for seconds at a time. Repeating this sometimes 5 or 7 times in a row. Totally random occurrence. Sony customer service was no help. Now out of warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Can login to my prime account and watch movies as well as You tube and social Media. This tv is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There's a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Samsung Galaxy phone and there's very compatibility with the tv I like the apps that are with the tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Buy it for the TV not the Smart Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works great and has a clear picture but the Smart Hub that does streaming video from the Internet does not work. Tried for 5 days and all I got was Smart Hub is updating. They have a feature that can connect to tech support for them to diagnose, but it refuses to connect to Samsung servers. Looking for an update to install results in you have latest software installed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good For My Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for my workout room It takes a while to fire up the smart features but it works for want I want..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great resolution, can connected to Wifi I can eatch anything I want. Great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    surprised my son by mounting this on his wall. has all the streaming services like hulu and netflix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it a month, but so far it's great! I looked specially foe the Samsung brand and happy that I did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is good but the start of the smart apps is slow. I’ve had it for a couple years and a line has shown up on the screen already

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Images not so clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When at the store, images very clear but not so at home. Electric cable very short Light device, easy to handle

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv except the apps on it are a bit laggy. It always takes a few moments from the button being pushed to it actually being executed..

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    havent opened box supposed to get 10% off first pu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchase on new acct did not happen also fine print on receipt said no remote was not informed by salesperson

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with this purchase- very clear color and really good resolution. very good deal for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect for the family room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with all my Samsung products. Purchasing anything at Best Buy is easy and I can buy with confidence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this purchase. After reviewing many tvs online, we’re very satisfied with this decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Samsung TV that I've purchased and I'm really pleased with the performance of all four.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I am satisfied with my purchase. Great tv for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic for the newlyweds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a great size for my grandson and his soon to be wife. He loves all of the functions it offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love My New Samsung - Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really enjoying my new TV, it's just the right size for my bedroom. Good picture, good sound, perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    About my TV protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy tech's did a great job. Always a great experience when I go to best buy. Thank you much.

    I would recommend this to a friend
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