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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3695 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 40" Class (40" Diag.) - LED - 1080p - Smart - HDTV for its exceptional picture quality, easy setup, and affordable price. Many users rave about the fantastic picture and sound, while others appreciate the user-friendly interface and smart TV functions. However, some users have expressed concerns about the small buttons on the remote control, minor issues with the smart hub, and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,695 of 3,695 reviews
  • Rated 4 out of 5 stars

    great picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    apps load slowly when powering up, like booting a computer have to wait to use apps.using for viewing movie posters mounted tv in home theater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    St right up Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it its worth it ! no problems at all great movie play everything you can ask for for real

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice HDTV for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this HDTV for my Mother-in-Law on her 72nd Birthday. She loves it and that is all that matters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 40 Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pleasant experience...will definitely shop here again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Youtube Stopped working!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV 40 days ago. Now the youtube app stopped working. I called samsung but the issue wasn't resolved. I had another samsung tv where youtube stopped working. Then I bought this TV and again youtube stopped working here. I can't keep buying a new tv each year. I think, at this moment, the best way is to boycott samsung tv.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Received Broken Open Box TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box was broken when I received it and the tv was broken too. The tv was supposed to be geek squad certified but the box had never been opened previously. Looks like someone returned it previously because of the broken box and they just shipped it to me before checking out the tv.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best in this range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this already, so I bought this for my friend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Must have a lemon

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lousy color despite working with settings for a while - either too dark, or everything looks like the people are superimposed on the picture, not part of it. Picture gets significantly darker after 20 seconds despite Eco Sensor being off. Apps don't work, keep generating network error despite network status telling me I am fully connected. Will try another machine, but this one was a lemon

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote barely works, apps take 10 minutes to load. The fact that this tv was 9 dollars more expensive than a 50 inch 4k smart TV should have tipped me off

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 9 months screen went blank Tried worked with Samsung and their local authorized service dealer. They could not even agree on what needed how to get this fixed. I simply called AMEX and disputed the bill. I will buy another TV but not Samsung Beware of Samsung

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well loved the TV, at first. Now a few months in I'm having issues. There are a bunch of small white dots that flicker on my screen(mainly darker screens). Really let down by this TV. Had higher expectations.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound dead in 4 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 12/15/15. Setup in new room March 2016. Sound died July 31. Didn't purchase extra protection policy. $407 down the drain. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took forever to connect to wifi. Now won't connect at all. Taking it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors are muted and there is a horrible soap opera effect. I am not happy. I would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fantastic picture until it went blank.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the TV for 22 months and it went dead/blank.

    No, I would not recommend this to a friend
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