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Customer reviews

Rating 4.7 out of 5 stars with 548 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are delighted by the superb picture quality, vibrant colors, and ease of setup of this 4K Ultra HD Smart TV. Many appreciate the HDR features and the user-friendly smart TV interface. While some found the remote control took some getting used to, the overall experience and value for the price were overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 548 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality definitely worth the buy with this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was easy to set up, also like the voice command feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed with how Best Buy handled price matching. The price was reduced by $50.00 after I purchased it. I called 17 days after my purchase and was told price matching was only 15 days. I spoke to a manager who said bring in your receipt and Best Buy would honor it. I went to the LaQuinta store and they refused to comply.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pure Bliss!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and response. Would recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved this screen so much we bought two for our computers

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exeelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great and customer service was also

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good picture quality, good upscaling, good app selection

    I would recommend this to a friend
  • Pros mentioned:
    Hdr

    Rated 5 out of 5 stars

    GREAT TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice to use as 4k monitor plus has HDR capability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing but great things to say about this tv. The clarity is out of this world. I searched for months and the revviews just kept bring me back to this model. I ordered online and picked up in the store....effortless process. The volume runs a little low, but it worked great with my Bose system. I'm glad I made the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to set up, perfect TV for our bedroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV, Very Happy Customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has a beautiful picture & good sound. We purchased a Bose sound bar at the same time but have decided not to use it. This television has good enough sound without it, for our needs, which is everyday viewing. This is a very nice television.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with vibrant picture. Remote is easy to use.. Best Buy associate was very helpful and informative.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    First LED purchase like old LCD picture better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is okay but the old Samsung LCD has a better picture but it got the click of death so we replaced it.

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      GrandmaM:

      Thank you for your review of the Samsung UN40KU7000 TV.

      If you have any questions, concerns, or need assistance with adjusting picture quality for optimal enjoyment, please reach out to Samsung Customer Support and a representative will gladly assist you.

      Samsung Support is available toll-free at 1-800-SAMSUNG or via LiveChat and email.  Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/  

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    40" Samsung 4K Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv,, clear sharp picture,, great for bedroom,,

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Great picture quality. Would like better sound quality to go along with the picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a sharp picture and great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for our bedroom & the picture is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is phenomenal and it's good for gaming too

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Good picture and sound. Great remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    excellent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv has great picture and a great price thankyou

    I would recommend this to a friend