Customer Ratings & Reviews
- Model:
- UN40KU7000FXZA
- SKU:
- 5133600
to a friend
Customers are saying
Customers are delighted by the superb picture quality, vibrant colors, and ease of setup of this 4K Ultra HD Smart TV. Many appreciate the HDR features and the user-friendly smart TV interface. While some found the remote control took some getting used to, the overall experience and value for the price were overwhelmingly positive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
missing pieces
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't complain about the picture. It looks great although most of the 4k pictures are pretty good these days I gave 3 stars for a less than intuitive menu selection and limited picture control and mostly because they shorted me a bag of screws so I got 4 of the 8 and had to scrounge up some screws to get the stand on.
No, I would not recommend this to a friend so happy!!!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this tv is so awesome n for the price its just a big smile for me
I would recommend this to a friendBest TV I would never buy again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this unit specifically because it had RUI 2.0 support for my HD Homerun network tuners. Two weeks later Samsung pushed a new firmware which disabled the feature. Samsung support has been unresponsive to my queries and many others who have reported the same issue. I will never purchase another Samsung product.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Not a True 4k Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I un-boxed my new 40 " 4K tv and was surprised when i connected it. Dont get me wrong, i do like this new TV, but have a issue with it only being 4K 1920 X 1080p display with a Motion Rating of i60 NOT 120 Like advertised If you are interested this TV has a great picture JUST NOT WHAT IS website specs say on TV Box also. I recommend you look IN-STORE BEFORE you spend your money !!
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for your review of this TV. I am sorry to hear that you were not happy with picture quality.
Please know that this TV does display 3840 x 2160 resolution, and will upscale as best as possible any content sent to it. The closer the signal is to 4K, the better it will look coming out.
For assistance with picture settings and adjustments, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Nice TV, terrible web browser
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The web browser is a joke. If you're buying this TV for the browser, you're making a mistake. Big disappointment.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Lynnwoodfats:
Thank you for your feedback of this Samsung TV.
I am sorry to hear that you have issues with the web browser.
To better assist you with troubleshooting, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Very poor construction - buyer beware!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one of these from best buy and immediately noticed that the screen was broken when I turned it on. I exchanged it and the second television also had a broken screen when turned on. Seems to be a very poorly constructed product.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing the Samsung 4K TV. I am sorry to hear that you are experiencing issues.
Samsung products are engineered to the highest standards of performance and quality and we back the Samsung TV with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller.
Should you need assistance with trouble shooting or warranty services, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Very loud popping noise
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv makes a very loud popping noise whether it's on or off. Very annoying and is not true 4K
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing the Samsung 4K TV. I am sorry to hear that you are experiencing issues.
Samsung products are engineered to the highest standards of performance and quality and we back the Samsung TV with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller.
Please contact our Customer Support toll-free at 1-800-SAMSUNG for assistance with trouble shooting or warranty services,
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Horrible picture do not buy old version NOT replac
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Grainy picture, bad sound, ugly metal frame --old TV better
No, I would not recommend this to a friend