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Customer Ratings & Reviews

Samsung - 40" Class (40" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV with High Dynamic Range-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 541 reviews

95%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 102 Reviews
  • Rating: 4 out of 5 stars

    Nice TV, great features

    Posted
    matt2air
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This Samsung TV is the first I've purchased in 10 years, so the difference is quite significant from my previous Toshiba Plasma. That said, I do appreciate electronics and understand the technology. So prior to purchasing this TV I did a lot of research as the TV I was going to purchase had to be a good looking, low profile, smart TV that had the DirecTV Ready feature. Along with everyone else, I didn't want to pay too much money. After all the research, landed on this model, and I'm very happy with the quality of the TV & non-DirecTV features. Connection to my wi-fi was simple. Once connected, signing into my Netflix was a snap. Picture looked great, and decent sound for TV speakers. The remote is extremely simplified, and after playing around with it, came to appreciate the layout/look/functionality. As I eluded to, the only feature that I'm not satisfied with is the DirecTV Ready feature. I upgraded to the DirecTV HD Genie and the small deca device that connects to the TV. Was difficult for DirecTV to install and get programming to work, and since it was correctly programmed, it has been inconsistent with programming, mainly live TV and strangely a couple channels that are the main offenders. Not going to ding the Samsung TV too much, due to the fact that I'm not sure if its DirecTV or Samsung causing the issue(both could be at fault too). What has been the best solution to resolve programming issues is to unplug the TV for 30 seconds. Overall, Netflix, On Demand and recorded shows work well, the TV looks great on the wall and its a very nice picture, so I'm happy. Hoping with future software upgrades comes more consistent live TV programming through the DirecTV Ready feature.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Picture, don't be afraid to force the screws

    Posted
    GregInMIA
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I almost took the set back to the store when I was first installing the stand. I couldn't figure out why the screws would not thread into the holes, and didn't want to cause any damage. After a few google/YouTube searches I discovered that the holes were not threaded, and that you'd need to drive the screws in with force, threading in the process. That might have been worth mentioning by Samsung in the instructions. The picture - it's excellent. Great HD/UHD images via the apps (Amazon in particular). I also have a 4K GoPro, the playback of that footage is brilliant too. The remote is great, and only took a moment to get use to. I love that it can control all of my attached devices (Apple TV, Xbox One S, HDD) without any additional setup. My only complaint is that whenever I turn the tv on (and even off sometimes) it also turns my Xbox and AppleTv on as well, even if they were not the last app in use when the TV set was on. I haven't spent much time figuring out why that happens, or how to disable that "feature" however. Overall a great set though.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Another great Samsung TV - beware of remote though

    Posted
    DCinOH
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have purchased several Samsungs and am generally happy with them all, including this one. The picture is great, the sound is good enough for bedroom use and I think it is a good overall value for the price. I will add the new universal remote works great for Netflix and perhaps other “app” type uses but does not fully support our predominant local cable provider, Time Warner. The remote will change cable channels but will not show the guide, which makes it useless. I mention this as I have the previous generation Samsung universal remote which works well with Time Warner. It took me several days of direct communication with Samsung to figure out the remote does not support the cable system. I inferred from this communication that Samsung expects cable providers to build app-like interfaces similar to Netflix’s display that will work with the new simple type universal remote. Probably a great idea but you will be stuck with cable remotes in the interim. I decided to keep the tv anyway. Hope this helps.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great quality tv for the level of features

    Posted
    PBuzz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    My 43" Panasonic died after 7 years and I needed something roughly the same size. I did want to get 4K and HDR if possible and this tv delivered. Image is crisp and clear, powerful sound for built in speakers, small footprint though know that the stand does stick out slightly in front of the tv. I don't like the simple remote with most of the "buttons" and interface digital on the tv, I'd rather have it easy to access on physical buttons. It also jumps to new devices turned on sometimes, e.g. with a connected game console and dvd player, if the game console is on and playing and you turn on the dvd player sometimes it will switch automatically to that device. Also the remote doesn't do a great job communicating with the tv, you have to hold it at a strange angle at times to get it to receive the signal. Once you're just using the tv though it's really nice. I would definitely recommend it as a perfect device for affordable 4K and HDR right now.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    4K is here

    Posted
    Fryguy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Unfortunately, my previous television developed a problem where the picture dimmed on just one side of the screen. I say unfortunately because that meant that it cost more to repair than to just replace with a new television. So, that's what I did. I got a good price on sale, and now with Netflix and Blu-Rays coming out in the new 4k ultra-high definition, I was able to take advantage of this new technology for myself. Colors are bright, deep and rich- even on normal broadcast channel programs. Also, this model features Smart TV functions like hulu, Netflix, Amazon Video and many others as apps you can jump to right from your remote without having to go through a 2nd or 3rd party accessory like a video game console or USB add-on like Roku or Amazon Fire. Set up was easy, and performance has been worry free in the months I've had it so far. This is a great TV if you have digital cable and want to take your picture up to the next level.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great picture but a few bugs getting it to work

    Posted
    Dave
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Have has the TV for about a month, the picture is amazing. I have a Comcast Xfinity box attached with HDMI cable and connect to Netflix, Amazon Video and Hulu wireless. Had all kinds of problems getting Hulu to work consistently, kept getting strange error messages (e.g., Server Key Expired) and app would not work. Called Samsung who help with a reset but problems persisted. Finally figured out that even though i had the Comcast 105mps service, I wasn't getting fast enough service to run the app. I purchased a new Xfinity modem (yesterday) and problems appear to be fixed. This seems like something Samsung should have to me when i called instead of having to figure it out for myself. Hopefully worth it as the picture is spectacular.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good TV for the price

    Posted
    bass1
    • My Best Buy® Elite Plus Member

    I have enjoyed this TV. Some of the features are difficult to find using the remote and the remote is not very intuitive to use. Sometimes the remote does not sync with the TV either. But the TV itself is sharp and clear with good sound (I do not use surround sound). Everyone who has come to my house and watched it has commented on the picture and noticed it was different from my previous TV ("oh, you must have a new tv) - it is noticeable to them. And my last tv cost about $1000 and this one was about $700, so obviously technology has improved! I also like that it is much lighter and less bulky than my old flat screen tv.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Picture on HDMI 1

    Posted
    JavaOops

    The TV picture is amazing with UHD color on for HDMI input number 1. However, if you plan on using HDMI inputs 2 or 3 for 4K content, you can not set UHD color on those ports. I found this out from Samsung support. You will seeing a darker, less quality picture, than you can get on HDMI1. Optical output is also not fixed. If using a sound bar, you will need to fiddle with the TV and soundbar volumes until it suits your taste. Other than that it's a good TV

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice product

    Posted
    Morsaru
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I love this TV. After looking for a small / medium size TV to replace an older JVC , I purchased an LG from Costco, but had to return it 2 hours later because it looked so plasticky and did not fit my custom space nicely. Same day I went to Best Buy looking for a better one and was attracted by this model . When I realized that the dimensions were almost exactly what I was looking for I purchased the tv . Owned it for about a month now and I am happy with the purchase. The only minor minus( for me ) is the futuristic remote that is not as intuitive as the manufacturer claims it to be

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good 4K TV

    Posted
    shenku
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The good: The price is great for what you get. I used this TV as a gaming monitor. It scales 1080P up nicely and 4K sources look great. This monitor has a very low latency compared to similar monitors. Overall performance is great! The not so good: I took one star off because of the bad experience with Samsung smart hub. It all but forces you to accept them monitoring your usage and puts adds in the home menu. I tried refusing this, but then access to the smart hub is turned off and, surprise, you can no longer change inputs because access to that is through the hub.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great looking display for 40"

    Posted
    Stuck
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Samsung displays are always my go to display. If you're going to buy any display 40" or larger, make sure you get a 7 Series. Indicated in the model number towards the end, i.e. 7000. The only issue I've had as of recent with these displays, is that most universal mounts don't come with hardware long enough to fit the deep mounting holes, so an extra trip to the hardware store... 40-49" for sure. 50-65" unsure, 65"+ not an issue. Other than that it would be a 5⭐️

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Super slim and light

    Posted
    justnow6741
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Great TV nice and easy to mount on the wall metallic bezels very nice touch. Picture quality great needs a bit of calibration to get it dialed in just right. One niggling thing when watching soccer when the ball is kicked a distance seems to be some stuttering of the movement of the ball, not sure if it is due to the broadcast quality or to the speed of keeping up with moving objects, however when playing games even quick movements are fluid.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Super Slim Profile!

    Posted
    BassinPMC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I was originally looking at a less expensive Samsung 6000 series but was wall mounting in an awkward MasterBath corner above a door where space was tight. I noticed this 7000 series was .5" slimmer all the way around (height, width, & depth w/o stand), plus has HDR. The 7000 picture is great but if space was not an issue and you don't care about bezel sizes, I would be inclined to get a cheaper 40" model or a bigger screen size.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Awesome TV

    Posted
    Amara
    • Verified PurchaserVerified Purchase

    I was worried about a curve TV but i was more than pleased, surprised and awed. I needed to build out over a fireplace to hang the TV and now it is like a piece of architecture, design element, and a piece of art complimenting my room. Not just a big blog on a wall. It is hypnotizing and really makes me happy.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A very good 4K Ultra HD TV, but a little pricey

    Posted
    JSW1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The picture quality is very good, but it takes some getting used to, since it is very different than our older generation HD TV. Set up was very easy. I also like the internet access features, which are much easier and cleaner than our old model. This model might be a little pricey relative to its modest size, but we had space limitations that this model accommodated.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    My husband loves the tv!

    Posted
    Kimmy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    My husband want a new tv for our bedroom to play his Halo and sniper war game. The picture is clearer than our old tv. He is happy with it. We got an open box for $577. The only problem was when we purchased the tv they said everything was in the box. We leave the store to get it home and find out that the power cord was missing. So I had to call Best Buy back to find out what happened to the cord.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice picture. Easy setup. remote terrible

    Posted
    Buster8
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I really like the quality of the picture. The set up was very easy. The remote control is another story. It is terrible, not lit so you can't see it if you're watching TV at night in bed with the lights off. It makes it very difficult to change the channels and or settings. It gets locked up in the Cablevision guide and you can't get out. We wound up having to use our cable remote

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good but

    Posted
    Gustavmahler
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Excellent picture. But within a day or two the 2nd HDMI port stopped showing up in the input selection menu. In fact, ALL of the inputs stopped appearing in the menu. So I have to unplug my Apple TV and plug it back in every other day or so. I swapped my Apple TV with my Blu-ray player and the problem stayed with the Input so I know it is the TV. But otherwise it is very very good.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A very solid TV with an unbeleivable picture!

    Posted
    chianti67
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I would actually give it 4.5 stars. It is very well designed and well built TV with an unbelievable picture. I don't think I could ever go back to a regular full HD TV again. It took a few days to get used to realness and clarity of the picture. It has a ton of features and the backlighting gives it a very realistic and vivid picture. I would recommend it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very good TV

    Posted
    Kidrada2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This was the only TV I could find that was 4K and would fit in my old TV cabinet. It has a very good picture and reasonable sound for as thin a TV it is. I still recommend using a soundbar or a sound sound system to give the sound a equal to the picture quality. I only gave it 4 starts since the price was a bit high for the size.

    I would recommend this to a friend