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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1935 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the 40" Class 4K Ultra HD TV's picture quality, ease of use, and its affordable price. Many also highlight the ease of setup and the lightweight design as positive aspects. However, some users express dissatisfaction with the remote control and the limitations of the smart features. A few also mention concerns about the TV stand and viewing angles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,935 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Bought it to go in my bedroom, perfect size, great picture excellent features! Outstanding product.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing that we don't like is the remote. It's not user friendly at all or have some of the feature like other remotes have that are easily accessible.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV and sound bar are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has a great picture and Sound bar is great. when watching movies its like it every where. The remotes are easy never have to get up to change things'

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highest quality cables

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High-quality television sound systems need cables like this to make sure you are getting the best performance from your equipment. Well worth the extra cost.

    I would recommend this to a friend
  • Cons mentioned:
    Smart features

    Rated 4 out of 5 stars

    overall a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate how you have to register a Samsung account in order to use all the features

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Replaced an old 42"LCD 1080p

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last move did the old tv in, finally getting around to replacing it. My only regret is not getting the 50" model. Though the price difference was significant. Played the one UHD BluRay I have, amazing picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought three Samsung TV sets previously. We are very pleased with the quality and just bought another one.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good image, brain dead remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good image quality. Very near proper calibration out of the box. Good controls for end-user and professional calibration. The weak link is the remote. No number buttons for direct channel tuning. Menu is cumbersome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This TV is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so impressed by what this TV can do! I am a Samsung fan and this one definitely lives up to its name. I was skeptical about the whole "smart TV" thing but with a little encouragement from my tech savvy son I decided to bite the bullet and buy it. I am so glad I did. I am a sailor and wanted the ability to view videos of all sorts and be able to see them clearly. The picture on this thing is mind blowing and the TV keeps up with the speed of the movement in the videos. Definitely a cinematography, documentary, takes you anywhere you're watching picture!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great quality TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this TV for our 6 year old and we could not be happier. He was able to figure out the controls pretty quickly and loves all of the functions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 4k smart TV, worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV! I have had it for over a month and I am very pleased with how it works. The two main things that I wanted in my TV was for it to be a smart TV and for it to be over 32". The Samsung smart 4k TV is the perfect size for a bedroom, not to big or to small. The only problem that I have had is with the Netflix app. Sometimes it does not load. However after speaking to some one from Samsung, I know how to fix that issue when it happens. Which it has only happened three times. When that issue does occur all I have to do is unplug the power cord from the TV for 3 minutes and then reconnect it. However for me this is a very minor problem and shouldn't deter someone from getting this TV. Overall this TV was a great purchase!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice intro into the 4k world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this tv. It was a great price and has an amazing picture. Samsung really knows how to deliver and this is a tv that you can enjoy for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture but was very difficult to install with out DISH network. Then I noted Samsung 4k that looked like mine but with slightly different sku were significantly on sale. Wish I had waited a few days.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great television for the bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read all the reviews for all the televisions I was interested in and choose this one for what it offered and the price. Very happy with this television.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the new Samsung smart TVs are a great choice. The picture is great but all that they integrate into their products are the selling point for me!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Would Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old TV was a 32" 1080, Best Buy worker recommended the Samsung 40", removed doors off cabinet and this 36" fits and the picture/clarity is great, enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product as a gift. The easy set up and ease of use was a plus. It fit perfectly where I wanted it to. Pleased with this purchase 100%

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a great smart tv, I bought this for the bedroom and it's the perfect size, smart functions are awesome, I'll recommend this to everyone,

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    budget 4k tv with flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent picture quality but motionflow 120 is really just 60hz. and in some action movies you can see the contrast with pixels. I recently tried interfacing the HUB with Netflix and YouTube but it kept giving me errors and the remote had four or five functions to it. I couldn't find the option to update the software if i needed to and after reseting the programs it still didn't work. I returned the tv and had to spend a couple extra hundred but for a SONY 49' 4k with true 120hz (great for gaming) and it's fluid and netflix connected quick, i can even use the voice command function to search.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for your review on this Samsung TV. I am sorry you were not satisfied with it. Your overall customer experience feedback is important to us and we will document your concerns.

      Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador. Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I wasn't planning on 4K tv for the bed room the picture is great. Also, like the slim design and auto brightness control base on room lighting.

    I would recommend this to a friend