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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1935 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the 40" Class 4K Ultra HD TV's picture quality, ease of use, and its affordable price. Many also highlight the ease of setup and the lightweight design as positive aspects. However, some users express dissatisfaction with the remote control and the limitations of the smart features. A few also mention concerns about the TV stand and viewing angles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,935 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect wall-mounted TV for our home office.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've always been happy with the Samsung products we've purchased. This TV is no exception. Easy to set up & program. Great picture!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture, ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv met all my expectations and then some, very easy set up, smooth remote control, very sharp, clear and excellent detail,

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and what a bargain on a 4K Ultra HD TV I have this in a small setting room off Master Bedroom could not be happier

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    very nice HD TV. easy to setup and use. Clarity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple to setup and start using within minutes. Very nice clarity and the sound is such that you really do not need extra speakers

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a larger TV for the bedroom. I decided to spend a little extra and go for 4k, glad I did. Samsung always has a great picture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set is fine Audio video syncing problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Continuing problem with syncing audio with video. Adjusting both set and c able box makes sync better still does not fully compensate for latency. This has been an issue ever since digital transmissions started in 1996 and still cannot get completely solved. Issues in full chain of transmission delivery and has gotten better but now still varies with each set-cable box. Guess have to live with it but it is a shame. of course digital is better pix quality under most conditions but as far as audio/video sync-- Analog worked better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    It will do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The marketing concept of the smart TV is overdone. Hence, my criticism is not addressed to the company called Samsung. The total disappointment is in this new computer combined feature. It is a must to have all ingredients that are compatible such as a keyboard and mouse to work as a regular computer in PC mode. It appears one needs to have specifically a Samsung keyboard and mouse, that being an extra two hundred dollars, otherwise one is driven to sail in a cumbersome way entering data via the remote. I was hugely bummed out that ordering products over the Internet is not supported yet. No sense in shopping along the cyberspace. Research often requires a purchase, anyone that thinks there is full power of the desk model or laptop computer will be disappointed. The genre of the smart TV is a dumb down, rather than being upward and smart. The antenna TV approach is constantly hungry for updates that should be engineered or buffered in the background. In most viewing the picture quality is good though finding the need to always be in dynamic mode for viewing. Setting up a streaming picture needs to be perfected to prevent drop off and pixilation with freezing frames happening too much. Movies are a surprise example, like buying an Amazon movie, where your movie is yours, yet stuck in the “third party feature “; MBA’s call the cloud. Here, in the Amazon a file where your movie always needs to be downloaded from Amazon. So, if you want to do some movie swapping or trading movies, it does not seem to be possible in this new (MBA) market approach. The sneaky billionaire plan prevents anyone from trading, swapping or lending movies.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for your review on this Samsung TV. I am sorry to hear that you are not completely satisfied with the experience.
      Your user feedback is very important to us and will be shared with our TV and Service team for future improvement.

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy with new television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was easy to set up, picture is great. Would recommend to those who feel technologically challenged-set up in less than 1/2 hour

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great color resolution.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen size, just perfect for my living room. Sound and image as lively as real.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mainly bought because it was a great deal. This tv has more than we needed but why buy less and pay more. Great picture and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture. Easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box it is easy to install the base and set up to receive input. Great picture! Clarity, sharp, and great colors.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this tv is crystal clear. Good sound and perfect for all viewing. Easy setup. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved that this was easy to set up, since I'm not great with electronics. Works great, picture and sound quality are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking to upgrade our old 32 inch box. We didn't want a gigantic TV. This was exactly what we needed, at a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV best picture I've ever had, sound good to I love it! Fun to have such a nice large screen with amazing remote

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I Love the colors and sharp picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The T.V. is awesome! The colors & brightness of the picture are so realistic that it feels as if the characters are in the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new smart Samsung tv, perfect size for my small living room. I like that is not complicated and easy to program channels.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice 4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for an upgrade to my workout room. Picture is outstanding and better than expected for a tv in this price range.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I only buy Samsung and this is not different

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung televisions and will only buy them. Samsung really stands by their products and Best Buy stands by what they sell.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great mid sized 4K UHDTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv i have ever owned with a great depth in color in the picture. Bought as a gaming tv for PS4 PRO. Completely worth it

    I would recommend this to a friend