Customer Ratings & Reviews
- Model:
- UN40KU6300FXZA
- SKU:
- 5069100
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the 40" Class 4K Ultra HD TV's picture quality, ease of use, and its affordable price. Many also highlight the ease of setup and the lightweight design as positive aspects. However, some users express dissatisfaction with the remote control and the limitations of the smart features. A few also mention concerns about the TV stand and viewing angles.
This summary was generated by AI based on customer reviews.
Good Tv nice picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Salesman was not right which he told me wrong.
I would recommend this to a friendMeh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From an entirely non technical perspective, this TV is ok, not bad, not great. I also have a Samsung 1080p, 40" and I honestly think that one has a better picture. It doesn't feel like a 4K, but then for $500, I guess you can't expect too much.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for your review of this TV. I am sorry to hear that you were not happy with picture quality.
The TV will upscale as best as possible any content sent to it. The closer the signal is to 4K, the better it will look coming out.
For assistance with picture settings and adjustments, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
- Cons mentioned:Remote control
Don't buy this model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We found the picture to be substandard in its quality. The remote for this particular model was definitely not user friendly. We kept this TV for less than 30 days and returned it.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for your review on this Samsung TV. I am sorry you were not satisfied with it. Your overall customer experience feedback is important to us and we will document your concerns.
Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador.
- Pros mentioned:Picture quality
Frustrating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv has a wonderful picture but the screen goes completely black when changing the channel and takes a long time to pull up the next selection. The sound also goes in and out. The sound will just disappear and I have to change channels several times to get the sound back on. It won't allow you to even hit previous program you have to change it to at least 4 - 5 different stations to recover. I should have returned it because this happened from the first week. I had no method of getting it back to the store.
No, I would not recommend this to a friend Was told I really didn't need HDR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought TV and for what I bought it for I'm a little upset because I will not be able to utilize my Xbox to it's full potential. It doesn't have the HDR capability. If I would have know, I would have just upgraded.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Willie:
Thank you for purchasing the Samsung UN40KU6300 TV.
Please know that this model features Samsung's HDR Premium technology and displays HDR (High Dynamic Range) content from new generation Ultra HD Blu-rays, HDR streaming content, and HDR content that is available on Vidity compliant storage devices. It meets CTA HDR-compatible requirements.
You can refer to: http://www.samsung.com/us/televisions-home-theater/tvs/4k-uhd-tvs/40-class-ku6300-6-series-4k-uhd-tv-2016-model-un40ku6300fxza/#benefits
For additional assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Okay for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was okay for the price but I ended up returning it and going with a Sony 50" that cost double. The 4K picture on the Samsung was not a true 4K. If you can't afford a good tv then this will do.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for your review on this Samsung TV. I am sorry you were not satisfied with it. Your overall customer experience feedback is important to us and we will document your concerns.
Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador.
No benefit seen from UHD.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on this 40 in. UHD Samsung is not as pleasing as the picture on my 4 yr old 60 in. HD Samsung. It seems like it is on soft focus so precision is lost and the color is not as intense.
No, I would not recommend this to a friendGood TV but not a good monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Samsung 40-inch UHD TV as a display item but returned it the next day because using it as a PC monitor (through HDMI connection) did not give good enough resolution display.
No, I would not recommend this to a friendOk, but not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a TV with the Time Warner Cable app on it and this didn't have it. I wasn't blown away by the picture. I thought a 4K TV would look better.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Doug:
Thank you for purchasing the Samsung KU6300 Smart UHD TV. I am sorry to hear that you are not completely happy with picture quality.
Several factors -- including the quality of the content being viewed -- could contribute to image quality.
To better assist you with step-by-step troubleshooting or TV settings, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Big difference from previous tube tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not receive a comprehensive user instruction like settings like sharpness, contrast and collor controls by the Geek Squad team assigned for the setup.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Mike:
Thank you for purchasing the Samsung UN40KU6300 TV.
You can get the User Manual at this link: http://downloadcenter.samsung.com/content/UM/201605/20160504171541226/ENG_US-JZATSCK-1.1.7-160504.pdf
Should you ever need assistance with TV settings, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Great picture and user friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed that Samsung has limited Apps. If it's a smart tv selling these features then you should be able to download all apps, including NHL.tv
I would recommend this to a friendso so - too early to tell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture was fantastic the first day - but since then it continues to get darker and darker as you watch it. We're still trying to lighten it up.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing this Samsung TV.
I am sorry to hear that you are not completely satisfied with picture quality.
To better assist you with picture adjustments and settings, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV because Samsung Smart TV supposedly are compatible with the Spectrum TV app but this smart TV it's not compatible at all!!
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Lareyna40:
Thank you for purchasing this Samsung TV. Your user feedback is very important to us and will be shared with our TV team.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Will find out when it is properly setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Though the 40" Samsung flat screen was delivered when I requested, the salesman didn't tell me that I needed an HDMI cable for it. BB took the old tube TV with the and half set-up the unit but I never heard anything further from them. I'm now waiting to pay someone to adjust and fully set up my peripherals for me. Until then, I purchased and hooked up the TV but the picture is too big for the screen
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .shanagail:
Thank you for purchasing the Samsung UN40KU6300. I am sorry to see that you are having difficulties with connecting the TV to your peripherals.
For assistance with self-setup, you can contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Sometimes freezes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Youtube app sometimes crashes when watching videos. Other than that, great TV.
I would recommend this to a friendSamsung TV does it again.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. This is my 9th's Samsung TV. I purchased my first 11 years ago. Samsung quality continues to impress.
I would recommend this to a friendYou get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's an inexpensive and modestly-sized 4K TV, but it has some issues with screen tearing and frame pacing.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Halibut:
Thank you for purchasing the Samsung 4K TV. I am sorry to hear that you are experiencing issues.
Samsung products are engineered to the highest standards of performance and quality and we back the Samsung TV with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller.
Should you need assistance with trouble shooting or warranty services, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Average quality no more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is lackluster performance with excellent setup and electronics.
No, I would not recommend this to a friendRemaking life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv! I would prefer a larger screen than the 40 I have, the price was not there for me to take
I would recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing this Samsung TV. I am glad that you are happy with the viewing experience.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
GOOD HD TV BUT NOT THE 4K I WAS LED TO BELIEVE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I WAS TOLD BY SALES THAT THIS WAS A 4K UHD TV BUT IT IS NOT AND I AM CONSIDERING RETURNING BY JAN 15.
No, I would not recommend this to a friend
