Customer Ratings & Reviews

Quality Product. Perfect choice for Entertianment. Superb picture & sound quality. Compact, overall great

The tv has a great picture, you just can't hardly hook it up to your stereo or headphones. The only audio output is optical, so i had to go buy an optical to rca adapter. Oh that works, but when the tv is in optical mode, you can't change the volume. So then i also need a headphone amplifier to use it with headphones. Now you would think you could use a usb to headphone adapter, but no, no, you actually can't do that either. The tv won't let you.

Awesome TV, only "complaint" is the remote...don't like the volume/channel buttons

I love this tv. Only one suggestion. Fxnow should be an available app.

Is there a iPhone remote app for this tv that enables me to control the tv with my phone? Thanks

What kind of TV has no aux out? USELESS. The remote is terrible, the controls are terrible, the bracket it stands on is terrible. Very upset about this thing.

I made a mistake in buying this assuming there would be an audio out or BlueTooth capability in this model. I would give this an excellent rating if it had Bluetooth capability. In fact, there is not even an Audio Out capability that allows for the use of an a FM adapter to create a Bluetooth signal. And since there is no Audio Out capability, there is no way to use even regular ear phones. Amazing that, in this day and age, Samsung would build a TV set that does not allow the use of ear phones.

in hardly any of the reviews about this product. It's an important something if you like to be able to watch uninterrupted programs. To better explain the issue - which seems common to many current Samsung models - you should read the contents of this thread at Samsung Community forums. Very serious defect in my opinion but Samsung calls it a "feature". https://us.community.samsung.com/t5/TVs/Turn-off-auto-detect-HDMI/td-p/2578

We purchased the TV at Best Buy, but they were out of stock, so the TV was shipped to us as we live almost 2hrs away. When the TV arrived, there was a crack in the screen. I spent over an hour on the phone with customer "service" to get a shipping label. However, the only way they will replace the TV is if we take it back to the store where it was purchased. I explained that we live 2hrs away, but that didn't matter, "it's company policy". Needless to say, I will never do business with Best Buy again after this lack of service. They are losing a customer over a shipping label. Best Buy most likely spent more money paying their employees to be on the phone over this issue than what it would cost them in shipping the TV. The TV may be a good TV, this review is a reflection of Best Buy and their horrible service.

Product is great for tv and movies however, while gaming at 60fps, the tv produces an anger inducing screen tear in regular intervals of about 7 minutes. Makes multiplayer gaming an impossibility. Otherwise a great tv.

It doesn't work as well as other ones I have seen. I returned and got a new one, and now it works well with multiple sources.

Purchased an open box in "excellent" condition" according to the description. In my opinion a mark that goes about 20" the length of the screen and about 8" wide does not warrant the term "excellent." This item should have NEVER been offered for sale again. Now I am going to have to take it back and more then likely get it repaired to BB satisfaction and not mine.

Come to find out there are common problems with Samsung TV's and their power capacitors. I bought this 40" UHD Smart TV 6Series for $750... One day outside of it's one year warranty it goes out on me. It's not receiving any power at all and there's nothing I can do to get it fixed unless I pay a repair man. One day out of warranty... Really????

Looks like a good tv!!! Plugged it in and it's broke!!! Thanks for not helping me Best Buy!!! Enjoyed spending 3 hours with customer service!!! Then was told to drive 1.5 hrs to get new tv!!! Thanks for taking care of your customers!!!

Picked up from the store on Black Friday. Got it home, plugged it in and screen was shattered. Will give a full review if they get me an unbroken one.