Customer Ratings & Reviews
- Model:
- UN40F6000FFXZA
- SKU:
- 6617415
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the picture quality of the 40" Class F6000F Series LED Full HD Smart Tizen TV (2025) as excellent, and also praise its ease of setup and lightweight design, which contributes to its portability. However, some customers express dissatisfaction with the remote control's design and functionality, and a few mention occasional slow responsiveness. The TV's size is frequently noted as a positive attribute for various spaces.
This summary was generated by AI based on customer reviews.
Best Buyer Beware
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the product - broke out of the box. Clearly was a low quality product. Requested a refund which Best Buy wouldn't provide - only an exchange. Exchanged for this low quality product. It took 10 days - product is broken. Now I'm out of luck. Thanks Best Buy. If you buy something and it's broken - the Return Policy changes. Buyer beware.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JasonM,
Thank you for sharing your experience with us. We recommend getting in touch with Best Buy to let them know your replacement product is non-functional. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Disappointed in Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is fine response to time on the remote incredibly slow
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ScottS,
We appreciate your feedback regarding response time. For optimal performance, please ensure your F6000F TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Meg
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to navigate. Pick up was harder than it should have been
I would recommend this to a friendBrand response from Samsung
Posted .Hi Bpres,
Thank you for sharing your purchase and pickup experience with us. I'm very sorry that it was not a smooth process.
Learn TV Remote is a feature designed to help users become familiar with the layout and function of each button on the Samsung remote. When enabled, pressing any button (except the Power button, which will still turn off the TV) will prompt the TV to announce the button’s name and its purpose – without affecting TV operation.
This teaching mode is especially useful for users who are visually impaired or new to Samsung remotes. To enable this feature, go to: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, simply press the Return key twice.
If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Called support three times. It would have helped to have a manual or link to one. Twice since having it had to cold boot to return to settings.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RuthM,
We appreciate you sharing your user experience. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your F6000F TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Advisor
Take good money,and don't even back up there serv.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got two tv .within a month . took two back .then when ask what I want to do I ask for my money back. I was charge $50.00 and only give me a store card for the rest . I told them I did not want that because there severs suck! Then they call cops and refused to speck to me or my wife
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Unhappy,
We appreciate your feedback on your in-store experience. If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Advisor
Delay .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's very slow. Every time I want to switch apps, or simply change the channel or turn up the volume, it takes a very long time. There's a noticeable delay.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JaimeC,
We appreciate your feedback regarding response time. For optimal performance, please ensure your F6000F TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Living room tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to get apps added, can't move most used apps to where they are first in row. Just not as user friendly as other brands we have had. Enlarged cable picture to where it fit screen but now channels and descriptions of shows are out of sight.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MaryH,
Thank you for sharing your experience. Please know that you can customize your Home screens by installing, removing or adding your favorite apps to Apps Home and/or For You Home screen. Here's how:
Searching for & Installing Apps
1. From the Home screen, press left on the remote’s directional pad.
2. Navigate to and select Search.
3. Using the search bar, enter the content or app you’d like to find.
4. Navigate to and select the app you’d like to install, then select Install.
Note: Previously installed apps can be accessed on the Settings screen.
Adding & Managing Apps on Home Screen
1. Go to App Settings (these can be found at the bottom of the Apps screen) and select the app you want to move. The following options will be available:
a. Add to Home: Move the app to your desired location on the Home screen.
b. Delete: Delete app.
c. Lock/Unlock: Lock the app with a PIN so only you can use it. When the app is selected again, you will be prompted to enter the PIN to unlock it.
d. Reinstall: Reinstall the app.
e. View Details: View the app’s information and details.
If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
DO NOT PURCHASE THIS SAMSUNG TV!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase this TV!! It i a 2025 television, but can you believe it - It has NO VOICE CONTROL on either the remote OR the TV!! after purchase a week ago I spent at least 2 1/2 hours on the phone with Samsung and they had NO resolution or mitigation of my problem whatsoever. I first contacted customer service and they shared this was their latest technology and an update would be coming for the TV and a new remote is being worked on to make the Voice commands work. After another call with customer service again today including at the supervisor level - there is nothing they can do. There will NOT be any new updates and there are no solutions. What a joke! Save your money buy anything BUT Samsung!!! Who in this 2025 world has products without voice command capability!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SLOW,
I'm very sorry for any confusion or miscommunication. You are correct, the F6000F series does not offer built-in voice assistants or remote voice control. These features begin with our U8000F Series and above.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
The +and - does not inform which level actually is
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t like not seeing the sound level. Dislike……..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Joeknows1187,
Thank you for your review of the F600F. If the volume indicator is not appearing, please try cold booting your TV by pressing the power button for 5 seconds until the TV turns off and back on.
If you continue to have issues, please call us at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
- Cons mentioned:Responsiveness
Stay away from this model!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is VERY slow. The interface is wonky. I would never buy this TV again. I’m only sorry that it’s past the return date. Don’t buy it!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JohnK,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your F6000F TV. You can check this by going to Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.
If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Advisor
No reason UI should be this slow
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok picture for the price, but the biggest isue is how slow the UI repsonds when navigating. Frustrating and unnecessary in 2025. Do better Samsung
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi KingSB,
We appreciate your feedback regarding response time. For optimal performance, please ensure your F5000F TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update.
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care.
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
VERY SAD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to give it 1 star at this point as it won't work without an HDMI cord and as of yet we haven't been able to get the correct one for it - SUCKS having a brand new tv that just sits there
I would recommend this to a friendBrand response from Samsung
Posted .Hi Kitten,
Thank you for your feedback. If there's anything we can do to assist you, please reach out to us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Very Slow apps, randomly stops and freeze
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have many samsung products including older TV’s with way better performance. Maybe at this pricepoint any of the no names work better
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TheWiringGuy,
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Junk Television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage. Bought this TV and it has been a nightmare. You have to turn the television off and on multiple times to get it to turn on without a black screen. Now the TV has a blinking power light and will not turn on. It was only bought a month ago.
No, I would not recommend this to a friendBrand response from Samsung
Posted .PaGuy,
It’s unfortunate to hear about your experience with Samsung’s F6000F TV. We’re committed to delivering quality, value, and the best possible product experience. This TV is backed by a 1-year limited manufacturer’s warranty, which includes authorized repair for eligible defects when purchased brand-new from an authorized retailer. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/
We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Specialist
Poor Picture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is poor on this Samsung. I will be returning this TV. From now on, I'm sticking with only Sony or LG, both of which I have in my home and the picture quality is very good on both.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi nothing,
We appreciate your feedback on the picture quality of Samsung’s F6000F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Advisor
Very disappointed in this tv.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what samsung was thinking. First off the tv is maybe 4 or 5 inches thick reminds me of an led from 15years sgo. Its heavy also. The picture is dark and dull with very limited options. We had the older version of this tv for years and it was so much better. Will be returning this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Chris,
Thank you for your feedback on the Samsung F6000F TV. It's unfortunate to hear that you are not satisfied with its design and picture quality. However, there are a few settings you can adjust that may improve your experience.
To change the picture on your TV, go to Settings > All Settings > Picture > Picture Mode – try Dynamic, Movie, or Filmmaker Mode.
You also may want to consider upgrading to one of our LED TVs, which offers a thinner and lighter design as well as a vivid picture, with lifelike colors and sharp 4K upscaling. I recommend checking out the U8000F TV Series at Best Buy: https://www.bestbuy.com/site/samsung-43-class-crystal-uhd-u8000f-4k-smart-tv/6619439.p?skuId=6619439
If there’s anything we can ever help with such as optimizing settings, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
• Product Registration: For easy access to support, promos and offers, and more
~ Samsung Advisor
Didn’t really like it much
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The graphics didn’t look so good. Returned it because it wasn’t connecting to the Xbox S. And I didn’t like the size.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SalvadorL,
We appreciate your feedback. Please know we are always available and may have been able to assist you with connecting to your XBOX.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Advisor
Tv stopped working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working within a month now taking back. Will let you know after return and exchange .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BethD,
It’s unfortunate to hear about your experience with Samsung’s F6000F TV. We’re committed to delivering quality, value, and the best possible product experience. This TV is backed by a 1-year limited manufacturer’s warranty, which includes authorized repair for eligible defects when purchased brand-new from an authorized retailer. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/
We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
dissatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.substandard, I have requested several times that I would like to return to upgrade. Very displeased. I went in the hospital unable to return with the the 14 days. I seldom watch.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi LaverneC,
Thank you for sharing your purchase experience with Best Buy. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Slow as a 90’s computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is the slowest tv I’ve ever owned. I know it’s a cheap tv and only using it as a second monitor or to watch hockey. Takes a couple of minutes to power on and get into sling.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi thereview,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your F6000F TV. You can check this by going to Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.
If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Advisor