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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 2639 reviews

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92%
would recommend
to a friend

Customers are saying

Customers consistently note the exceptional sound quality and easy setup process of the 400 Series 2.1-Channel Soundbar. Many customers also appreciate the Bluetooth connectivity and affordable price point. While some customers have expressed concerns about the bass and volume levels, the overall sentiment towards this product is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,639 of 2,639 reviews
  • Rated 5 out of 5 stars

    Sound quality top notch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my 1st sound bar purchase I went with this Samsung at first due to Samsung's Reputation and brand name. But after much use this sound bar is fantastic. The sound is very clear and the subwoofer dumps when that aux cord/Bluetooth is on fire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound, increased viewing experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were not happy with the sound we had from our tv and speakers in a large vaulted ceiling room. We picked this sound bar up without researching first. Happily, we are thrilled with the difference it makes. I don't know how we managed without it now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service quick!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had a few minutes on my way home from work to buy a sound bard before movie night....I quickly found a Best Buy employee to help me select the best option for my budget and the application and I was out of the store in 15 minutes! Great job!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good item. Sometimes audio won't come through.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great item and I use it every day. The only problem that i can find is the audio turns off by itself sometimes, and i'll have to change my settings for it to come back.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrated

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot for the life of me figure out how to set up this sound bar. I've had 2 twenty year olds look at it also and to no avail we can't hook it up. I don't have optical on the TV so I'm plugging the HMDI cable from the tv into the sound bar and an HMDI cable from the TV to the Cable box and NOTHING. Can't hook up the DVD player either. All products are Samsung. I threw the box out so I can't return it and the Geek Squad is $200 which is $20 less than what I paid for the sound bar. Any help would be appreciated.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed Bass Response

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this system thinking the 130W subwoofer would provide adequate bass response both in amplitude and frequency. Unfortunately, that is not the case. The bass response for this system is very poor. If you like having a robust, full low-end sound, this system will not reproduce accordingly. The bass is hollow and amplitude, even when turned to the highest level, is poor. I contacted Samsung, who claims the system is operating correctly, producing 130W at 3 ohms.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I’ve had this sound bar for about six years, it is

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this sound bar for about six years, it is amazing and it never let me down.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy it...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this model because I have a Samsung TV and thought it would sync better with this sound bar. Should have gotten the LG one. The basic issue is that this sound bar just doesn't have good quality sound. The quick instruction manual is exceptionally confusing and the full manual isn't much better. The Samsung Anynet+ connections don't work. The whole experience was very disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soundbars goes this is a great product for the price. This was my second purchase of this model, gave as a gift to family. Thanks Samsung!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and a great value.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still sounds great after seven years of use by a young family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite possession

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing the picture is great the size and durability is great just an all around great TV so glad I made this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the soundbar, i never had any issues at all.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good sound but Not worth $400 bucks. I think it not worth more than $250

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing for the clearance price i paid. I would definitely purchase another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung my number one pick especially with this product! I love the base!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not so good !!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first was great until about 6 months then it stopped connecting to the wireless subwoofer. Sent it back to Samsung and it stopped connecting again will never ever buy Samsung sound bar!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    set up VERY HARD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very difficult to get set up ... worked for 5 minutes then cut out...... Back in the Box it goes !!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT WORTH IT.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wrote a review about this samsung sound bar and wanted to add that the USB cable way to short.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It is ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not a great one but at least works... the sound is not the best.

    I would recommend this to a friend
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