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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 104 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the excellent picture quality of the 42” Class S90D Series OLED 4K UHD Smart Tizen TV (2024). Many also appreciate the great VRR and refresh rate, as well as the remote control. Some customers noted the brightness could be adjusted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-104 of 104 reviews
  • Rated 1 out of 5 stars

    TV's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased my mom a new fridge, stove & microwave from Best Buy and then I purchased 5 OLED TV's. I signed up for the Best Buy credit card with a $14,000 card limit but when it was time to purchase my TV's, the card declined. Had a difficult time getting it straightened out so I had to use my regular card instead.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ArtR,

      Please know you are leaving a review and 1-star rating for the S90D TV, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.

      Should you have questions on the S90D TV itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 3 out of 5 stars

    tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the lg c4 better s90d is good but the sound isnt great

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Corsair0292734,

      Thank you for purchasing Samsung's S90D TV and for your feedback on the sound. To ensure you’ve got the latest sound quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.

      If the sound is still not to your liking after updating firmware, there are several sound settings you can adjust to suit your personal preferences.

      • Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.

      • Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.

      Should you choose to add a Samsung Soundbar to your TV, please know that our Q-Series Soundbars (such as the HW-Q600C) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.

      To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Poop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peice of crap. The screen saver comes on every 2 minutes during streaming.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      RoyceC,

      Thank you for sharing your feedback. Please keep in mind that if your OLED TV displays the same still image for 2 minutes, Screen Saver is automatically activated. The Screen Saver cannot be turned off, as this ensures protection of pixels.

      If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Samsung - as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems fine so far. Just the right size for our space.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      RobertS,

      Thanks for taking a moment to review Samsung’s S90D TV. If you’re experiencing specific issues which caused you to give this a negative 1-star rating, please know Samsung Customer Support is here to help.

      You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung