Customer Ratings & Reviews
- Model:
- UN43TU8000FXZA
- SKU:
- 6401747
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 43" Class 8 Series LED 4K UHD Smart Tizen TV for its exceptional picture quality, easy setup, and reasonable price. Many customers rave about the vibrant and sharp picture, making it an excellent choice for gaming and movie enthusiasts. The simple setup process is also widely appreciated, making it a hassle-free experience for users.
This summary was generated by AI based on customer reviews.
Backlight bleeding issue.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this tv looked great. But at night I noticed that mainly the left side had some lighter spots to it. I can’t put up with it. If this is normal for anything that doesn’t have OLED to have some backlight bleeding or screen clouding, I don’t even want a new tv anymore. I’ve heard this is very common. Is that true? I asked to ship it back. But I really wanted a new 4K tv. Does the Samsung Q60 do this too? I’m so disappointed that I have to return it. If I can get another Samsung TU8000 without the light bleeding I will gladly take that.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Very good tv at a very good price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Typical great Samsung quality. You will love this TV
I would recommend this to a friend Samsung - 43" Class 8 Series LED 4K UHD Smart Tize
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tend to buy Samsung TVs because they never disappoint. The only complaint I have about this one is that the mount has to be attached towards the top of the back, and not in the center. As this replaced an older Samsung TV, the outlets installed behind the original TV for the wires can now be seen.
I would recommend this to a friendGreat price. Great product. Great service.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad came and set up. Did a nice job. Cleaned up after job was done. Followed all virus safety protocols. Explained features, set up remotes, etc. Had to buy a new soundbar due to its age. Scheduling took a little longer than I expected, but was in no particular hurry. So far, so good.
I would recommend this to a friendLove our new television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a Panasonic flat screen for over a decade but after a recent lightning storm, that hit very close to our home, we lost our beloved Panasonic. I read the reviews of this Samsung and knew this was going to be our new television. We are very happy with everything about it.
I would recommend this to a friendBig, light, and unevenly bright
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a fine TV. It's a poor choice for using with a computer. It's possible to get it to configure for use on a 4K output from a TV as a monitor, but doesn't have the right settings to provide a proper output for brightness and contrast that maintains color fidelity. It's OK, but there are better TV's out there and this one misses the mark. The biggest issue is falloff, the corners and sides are conspicuously darker than the center. Probably not noticeable as a TV, but glaringly bad as a monitor.
I would recommend this to a friendBrand response from Samsung
Posted .GOHF,
Thank you for your purchase and review of this Samsung TU8000 Crystal UHD Smart TV.
We value your user feedback and will share it with our product team.
If you need further assistance with settings or features, please know we are here to help and can be reached at:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
-Samsung Ambassador
Master Bedroom TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful new Samsung TV. Style and size work great!
I would recommend this to a friendWisdom
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving and enjoying the TV in my space. I’m a little older so it’ll take a little time to figure out all the functions but it’s an awesome experience getting there.
I would recommend this to a friendAmazing tv!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was exactly what I was looking for! Great picture and quality
I would recommend this to a friendSatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Tv. It’s everything I expected and the fact that I can connect my IPhone and play my music from my phone through my tv is a plus.
I would recommend this to a friendGreat Bedroom sized TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Samsung and this TV. The only thing that is preventing a 5 Star review is not being able to Cast easily to the TV. I have a Samsung phone and can't directly Cast to it but my wife's IPhone can?
I would recommend this to a friendSamsung 43
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV exceeded my expectations. Its interface is very fast and integrates very well with Apple products.
I would recommend this to a friendPerfect fit...clear and modern.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just love our new tv. It was perfect for our bedroom. The tech is up to date and I love the alexa feature.
I would recommend this to a friendGreat TV and excellent customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received quickly with no issues. Easy to put together.
I would recommend this to a friend- Pros mentioned:Smart tv
Grandmother
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size of the tv. Need a manual of options very confusing
I would recommend this to a friend This Series of 43 Inch Samsung is a bust!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Series 8 and set it up to find out it had BIG RED dots across the screen. Returned it and bought the exact model through Amazon only to have that one arrive cracked down the middle. Returned that one to Amazon for a replacement of the same model. When the replacement arrived it had the same BIG RED dots across the screen at a higher level. Returned that one to Amazon for refund. I ultimately went back to BEST BUY and purchased the SERIES 7 43 inch. The series 7 had no issues and looks great. I don't know if the whole run of Series 8 samsung 43s are bad but I was tired of returning defective tvs at that point.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hansel,
Thank you for your feedback.
I apologize for the unfortunate experience you had in trying to fix the red dots issues.
Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.
-Samsung Ambassador
Not Bad but could be better.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad at this price point but the one big knock is the viewing angle is very very narrow.
I would recommend this to a friendTv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first samsung tv I bought it's not as bright and for some reason it shows three lines not happy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Danny:
Thank you for purchasing the Samsung TU8000 and for your review. I am very sorry you are viewing scenes that appear too dark. A firmware update was released which may improve your picture.
Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If it does not, you may need to manually reboot your TV after the update by either unplugging the AC cord or by pressing and holding the power button on the remote until the TV powers off and back on.
You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update.
To troubleshoot the line your are seeing, you may want to try the following steps:
1) Check the antenna and input cable connections
2) Check the antenna and HDMI cable connections
3) If the issue persists, define exactly what is wrong with the display. For example, mosaics and blocks, multiple lines or white dots, fixed horizontal, or vertical lines
4) Try changing channels using the remote control. Is the issue the same on all channels?
5) Press the Home button (looks like a house), select Source, choose another input source. Is the issue the same on all sources?
6) If the same problem persists, run a diagnostic test. (Home > Settings > Support > Device Care > Self Diagnosis > Picture Test)
7) If the problem disappears during the test, check your TV signal
(Home > Settings > Support > Device Care > Self Diagnosis > Signal Information) to check the signal strength. Signal strength must be more than 20 dB (more than 4 bars on the icon) for stable signal reception
Should you need further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Don’t buy if using WiFi connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connectivity issues. WiFi will not stay connected. My router is in next room television sees it with strong signal. But will not stay connected. Samsung customer support attempted to trouble shoot. Didn’t work. Now geek squad will try.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Samsung:
Thank you for purchasing the Samsung TU8000 TV and for your review. I am very sorry that you are experiencing WiFi connection issues.
You may want to go through these steps to check your network connection:
1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m).
2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)
3) Perform a network test to check if there is a network problem.
Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update.
For further assistance or service, please contact us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
wrong size
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.make sure you measure your TV when you receive this. opened my box and it was only 38 inches, exact same model number: very sketchy, i’m annoyed that i have to order a replacement and nervous of the source and authenticity at this point. don’t think i’ll be ordering TVs from best buy again
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jenn:
Thank you for purchasing the 43” TU8000 TV. Please know that the industry standard when measuring screen size refers to the measurement of the screen when measured diagonally. The measurements of your 43” model are 37.9" x 22" x 2.4" (WxHxD) when measured without the stand.
Measurements can be found on the product page on the Samsung website by clicking on SPECS and then on SEE ALL SPECS.
Should you ever have questions or need help with TV features, specs, or operation, we are here to help.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions