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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2580 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality and ease of use of the 43" Class 8000 Series LED 4K UHD Smart Tizen TV. Many also appreciate the smart TV features, the price point, and the sleek design. However, some users have expressed concerns regarding the remote control's ergonomics and the volume control's range. A few customers also mentioned that the operating system and user interface could be improved for a smoother experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,580 reviews
  • Pros mentioned:
    Ease of use, Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Sleek Samsung 43”tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic colors!! This TV is sleek looking and has everything incorporated. No need to buy a Firestick or Roku to get streaming! It comes with it already. The remote control is very small and has Prime &Netflix on it. The tv was easy to mount to the wall. It is paper thin and the 43” screen looks much bigger than it is because the frame is super small. My only complaint is that the remote doesn’t have a sleeping timer otherwise I am very satisfied so far with this tv. Get it cause you will enjoy it - from its picture quality to the ease of streaming non stop!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    $100 off! OHH MY!! DO IT!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just received this shipment last night. First thing this morning I couldn't wait to get it out of the box and replace my 40 inch, 10-year-old Samsung LED TV that was completely burning out. It is extremely light and easy to lift. I am 4'11" and I weigh 100lbs- just to let you know how easy it is to get this TV out of the box and set up yourself. It's an amazing upgrade. The picture is absolutely magnificent, stunning, and, crisp! The features are out of this world and using your iPhone for setup with the Samsung Smarthing App is the best! It is equipped with 3 HDMI ports which is huge because all TVs only have 2! I know I can use the smart TV apps instead of connecting my Apple TV & Amazon Firestick, however, it's awesome to have the option of connecting them! This TV is such a great deal at $100 off! We all know Samsung rules!

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv , great video quality , smart tv part is excellent, one criticism, included remote control didn't work properly , had to get a generic remote for a Samsung smart tv a BN59-01315A remote thru eBay , the included remote volume control would change channels not increase/decrease the volume , no button for switching the source to different HDMI sources or USB (it has 3 HDMI plug INS and 2 USB plug ins) , the remotes in the picture are the one on the right is the included remote the one on the left is the one that I got thru eBay.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A good quality secondary TV with acceptable sound

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV to replace a decade-old 40" 1080P Samsung. The old Samsung still worked fine, which is why I stuck with the brand, but I wanted smart features without requiring the use of a Chromecast or similar device. This model was also notably slimmer and surprisingly took up less of a diagonal footprint despite the larger display size compared to the older 40" model. Out of the box, setup was a breeze. The sound quality is acceptable for a TV of this size, but I definitely wouldn't want to use the built-in speakers if this were a primary TV in a living room or dedicated TV room. Right now, it just serves as background noise or watching something while we cook or eat, and for that it has been great. The quality of the picture is obviously much better than the 1080P on the 40" before it, and the smart features are great to have as well. It seems built pretty well and is pretty slim, too. I have never used the legs for it since I mounted it pretty immediately, so I cannot vouch for their quality, but they seemed pretty well built. One minor gripe I have with it compared to my other Vizio is that the TV must be powered on before you can cast something to it like Netflix or YouTube. Unless I am missing a setting somewhere, I have not found a way to change this. It is not a dealbreaker at all, but it would be nice to cast to the TV directly from a phone or computer without first having to turn the device one. Overall, it has been a great TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Easy to Use, Great Quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung LED 4K UHD TV series in any size is the perfect fit for our business and installation is easy in our custom vehicles. After many different brands and comparisons, the Samsung models rate above the rest in quality and ease of use!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv for my Dad for Fathers Day. After I did some research, I realized that Samsung tv's (when hooked up to the internet has their own tv programs (dupped Samsung TV plus). Since my parents are on a tight budget, buying regular cable along with internet was out of the question. I hooked the tv up and downloaded the newest updates for them with ease. My Dad immediately noted that the picture was clear and crisp. I had to show my elderly parents how to use the tv and remote and after about the 10th time of showing them, they seemed confident enough that they could do it with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv and price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for my son when his old one when it went out. This Tv has a great picture and is easy to set up. Great tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Genuinely good purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product great color and quality. Would definitely recommend to anyone in a 15x20 living room definitely does the job. Different picture modes too so you can adjust the quality to what you’re watching. Great sound but might recommend getting a sound bar to go with it just for the added effect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Samsung 43” 8000 series 4K Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great & setup went well. Enjoying the new TV; the remote, not so much. The remote is probably fine for some people, but I dislike it immensely. It could easily be at least twice the size and contain actual numbers to access channels & real buttons for volume & other features. It’s very cumbersome to operate. Luckily, the ‘dish’ remote works for most features. Rating would be 5 if I felt it had a decent remote.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    TV: Nice (w Univ. remote) a 5, Remote: Bad, a’1’

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got new 43in. Model with 'newer' remote. Difficult to manipulate the cover to insert batteries. Needed YouTube to install batteries. Then the remote would not operate the TV. I was able to contact Samsung service quickly and technician was helpful in analyzing the issue. The net is that he helped determine that the remote is bad. He ordered a new remote which will take 10 to 20 business days. This is a new tv and I have a week more to return to BestBuy. He did alert me that a universal Samsung remote would work for all Samsung TVs. Here's what I did. I ordered a universal Samsung remote from Amazon - arrived next day (model BN59-01315J) It is the same remote I use for another Samsung. And it works perfectly with this new tv. Lastly, I selected Samsung based upon another tv model using universal remote similar to one I ordered. Even if the newer Samsung remote works when I receive it the reviews indicate this is not a user friendly remote. Hard to imagine the newer Remote model will work easily after using the universal replacement. And I still haven’t received the replacement after three weeks. Why would Samsung change a remote access that works well with good reviews to a 'simpler' model that achieves poor results?

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great. Goes above expectations. The employee who helped me was insightful and answered all my questions. He definitely made the selection process very easy. It was an open box and in excellent condition. Only thing that was wrong is it said it had a remote but it did not. But that does not change my thoughts about Best Buy. I’ll continue shopping there recommending there and recommending my family/friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Extremely satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv forbmy wife and the fact that is a samsung & practically connects itself is the cherry on top. So easy, that i let my wife have at it & she had no problem whatsoever with set-up. It's lightweight, vibrant colors & good sound. Great as a gift or for personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Baccus

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful! Nice color, easy to use . Nice addition to bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    New Samsung Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. Upgraded from my Insignia Fire TV I had and I gotta say this tv is better in every way. The smart tv this Samsung is, is faster better picture brighter clearer in every way. I am very pleased with the cost and quality of the tv. Samsung is always better in my opinion. Good tv all around and im very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Mint

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture, easy to use... and .. and. BUILT IN XBOX GAME PASS!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Smart tv

    Rated 5 out of 5 stars

    Average

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I spend countless hours watching review videos about Tv's I decided to go with this one because this Tv set all my expectations and the price was reasonable for me plus it goes well my PS5 , coming from insignia 43" it's a big setup for me so by far it's the best choice I could have make and if anybody looking for a reasonable price tv should get this

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy after a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the tv after about a year. Lags a little every now and then, but seems ok after rebooting. Sound was flat, so recently bought a soundbar with subwoofer

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Samsung 8000 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my bedroom and it definitely met my expectations in all areas from picture quality and menu optioms. I did a lot homework before deciding on what would offer me the best bang for the buck, this definitely was the best for me. The remote was a bit small and simpke but not a deal breaker for me.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect little TV for our bedroom! Fit in the space great and the picture quality is excellent! Will be buying a bigger one of this TV for another room!!

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv if your on a budget for gaming take note tho for the new gen hardware this works great but if want that 120 fps go for the more expensive option i get 60 fps so it works just fine

    I would recommend this to a friend
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