Customer Ratings & Reviews
- Model:
- UN43CU7000FXZA
- SKU:
- 6537422
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the 43” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023)'s superb picture quality, ease of use, and attractive price point. Many appreciate the vibrant colors and straightforward setup process. However, some users express dissatisfaction with the remote control's design and the TV's volume capabilities. Overall, the positive feedback on picture quality and ease of use outweighs the negative comments regarding the remote and volume.
This summary was generated by AI based on customer reviews.
Samsung TV at Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! We were waited on promptly, and the purchase only took about 20 minutes!
I would recommend this to a friendGreat picture
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture I did have a LG 4k tv but it quit working on me. So I bought this one.
I would recommend this to a friendThis is not my favorite Samsung TV.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason, the apps inside of this TV have a hard time working properly. I’m always having to refresh the apps, refresh the TV and reset my Internet to get the apps to work properly. My other Samsung TV does not do that.
No, I would not recommend this to a friendTHE BEST BUY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to hook up. Great apps. Samsung is the Best Buy!! Both product place to buy!! Best Buy all the way!
I would recommend this to a friendPerfect tv for my application.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv works great has many nice features and dimensions are exactly as stated.
I would recommend this to a friendLove it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product. Packaging was perfect. It came in mint condition.
I would recommend this to a friendMy Samsung 2023
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hi to all viewers; when I purchased this 43 inch Samsung I was wondering on whether I would get a decent quality tv, to my surprise it is perfect for me and I recommend it
No, I would not recommend this to a friendGreat Value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the value. Perfect for kids bedroom or bonus room.
I would recommend this to a friendSamsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this tv. I have purchased two for my home.
I would recommend this to a friendGreat picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv. Speakers a little weak. I hooked up a Bose sound bar. What a difference!
I would recommend this to a friendGreat, small bedroom tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love this TV. This is the second one I'm buying.
I would recommend this to a friendAyoub
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is perfect.i like it this tv All working Good
I would recommend this to a friendT review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problem as yet. The tv is working fine I have not had any issues as of now
I would recommend this to a friend- Cons mentioned:Volume
Just my opinion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think the volume is a little bit low and you have to use to much for a small area. And the brightness could be better. Would I buy again not this this model but Samsung yes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Maine,
Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.
Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
To adjust the brightness on your TV, go to Settings> All Settings> Picture> Expert Settings.
If you need more help, you can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Stuck with junk!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is junk partially connects to the internet but Smart Hub won't work and later I found out it doesn't retain any of the setup info "this was a gift for my mom" she called me and told me what was happening well I thought I had at least that day to return it but Best buy said it was too late before they knew it was too late they said it would be 45 dollars for exchanging it for restocking I just want my mom to have a TV that works right. So now I have to play phone tag with there tech people. Way to stand behind your product Best buy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi WesleyH,
We appreciate your feedback on the Samsung CU7000 TV. I'm sorry to hear you are experiencing issues with your Wi-Fi disconnecting from the TV.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. To ensure you do not miss any Firmware Updates, I recommend enabling Auto Updates. Go to Settings> Support> Software Update> then select Auto Update.
Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
I hope these tips help resolve your concerns. If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Awesome but poor sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing but the sound is horrible I would recommend a sound bar or something
I would recommend this to a friendBrand response from Samsung
Posted .Hi DavetS,
Thank you for sharing your thoughts regarding the CU7000 TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s my first time using a Crystal UHD, I really like this Samsung product
I would recommend this to a friendBrand response from Samsung
Posted .Hi LoukoB,
Thank you for purchasing the Samsung CU7000 TV. I am glad you are enjoying your new television featuring our ultra-fast Crystal Processor 4K and HDR for stunning definition and a naturally crisp and vivid picture.
If you should have any questions or concerns with usage, features, or how to best optimize your settings, Samsung Customer Support is here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Never buy used
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up getting a use excellent Samsung 43in tv online but got shipped in a much larger box with no protection, screen cracked and plastic broken. Tried returning it from two best buy stores and wont exept it, so have to return it at ups, such a waste of time
No, I would not recommend this to a friendExcelent doesnt mean squat.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased open box excellent condition. Box came with geek squad inspection tape. Plugged in the tv and had 2 dark spots right away. Obviously the store didnt bother to check it. Returned and bought a new Q60b.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jerome,
I'm sorry to hear about your experience with an open-box TV, and I appreciate your patience in having to go through the hassle of an exchange.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
- Pros mentioned:Ease of use, Picture quality, Price
Beautiful TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful TV, crisp clean colors. Great price. Purchased based on experience with previous Samsung TV that's 12-13 yrs old and still going strong. Lightweight, mounted on wall with ease. Works perfect corner mounted in my wife's office. Considering a second one for my office!
I would recommend this to a friend
