Customer Ratings & Reviews
- Model:
- UN43CU8000FXZA
- SKU:
- 6537421
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the 43" Class CU8000 Crystal UHD 4K Smart Tizen TV (2023) for its exceptional picture quality, ease of use, and vibrant colors. Many also appreciate the TV's size and affordability. However, some users find the remote control less than ideal and the menu system could be improved for better intuitiveness. The sleek design is another frequently cited positive aspect.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great Best Buy experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buying process was great with help from the sales person to helping put it in the car to setting up the tv by following the directions. Really like the tv that has a great picture. All was a very positive experience.
I would recommend this to a friend - Pros mentioned:Tv size
Samsung comes thru again.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price. A bit larger than the 40” it replaced. Apps were good enough to junk the firestick. Please with the purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great explanation on the differences between TV's instore helped me pick this one, that serves all I need and want...and more. Thanks
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv for a good price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went to upgrade my roku tv. Always liked samsung brands for tv. Good picture, the UI is easy to use and it fits in with rhe samsung eco system.
I would recommend this to a friend - Pros mentioned:Picture quality
Live TV freeze frame problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture, better remote, and lice the plus option. My only complaint is the freeze frame that happens almost daily while on live tv. The volume will continue but the screen stays on a fixed photo until i channel up, then back down.
I would recommend this to a friend - Pros mentioned:Picture quality
Nice TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a bedroom or guest room these are great, menus are faster than the prior model, picture quality a bit better. Can't go wrong with Samsung TVs.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung CU8000 review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung tv is a great product and has a great picture and a friendly user interface.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent television. I purchased a sound bar with it, as well. Attaching the Fire Stick was tricky, due to the mount and the ports on the TV, but we figured it out. Great picture!
I would recommend this to a friend - Pros mentioned:Picture quality
Great quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The perfect gift for mother's month. Perfect image and great resolution, easy to install and the shipment was optimal and on time. Very happy with the purchase from BestBuy, without setbacks or problems.
I would recommend this to a friend - Pros mentioned:Picture quality
Good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for a guest bedroom. Great for the kids to game on as the screen size is great for them. The build quality is great as well as the image quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has a great image! This is the 3rd Samsung Smart TV I get. The only problem is it sometimes freezes after configuration ends and it will not recognize the wi-fi network again. Needs a factory reset to work.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Daniel,
We appreciate your feedback on the Samsung CU8000 TV. I'm sorry to hear you are experiencing issues with your Wi-Fi disconnecting from the TV.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. To ensure you do not miss any Firmware Updates, I recommend enabling Auto Updates. Go to Settings> Support> Software Update> then select Auto Update.
Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
I hope these tips help resolve your concerns. If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
- Pros mentioned:Picture quality
You don’t need to go to the movies any longer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the choice I made! When watching tv, it feels like being in a movie theater!
I would recommend this to a friend - Pros mentioned:Picture quality
Easy Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have one from this line from a few years. Needed a dorm room screen. It’s fantastic & was on sale.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color not quite as sharp as the store model. The sound appears to b suppressed as it’s hearable at 60! Although it’s 3” bigger than my old Samsung, it’s not the greatest for the money.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RosemarieK,
Thank you for sharing your thoughts on the picture and sound quality of your CU8000 TV. I have a few recommendations that may improve your experience:
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update.
Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
To adjust the sound on your TV, go to Settings > All Settings> Sound > Sound Mode or customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.
If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
- Pros mentioned:Picture quality
Cottage TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and fits perfectly in the space in our lake cottage in Maine. Setup was a little difficult for me, but eventually got it done. Another time I’d use the Geek Squad
I would recommend this to a friend - Pros mentioned:Picture quality
Good picture and value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the size and picture. My only issue was that the menu configuration is different from the other TV I have which is the exact same model just bigger so that's weird.
I would recommend this to a friend Worth it!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other than the Bluetooth connection sometimes being a little wonky, there really haven’t been any problems with this television at all! Would highly recommend
I would recommend this to a friend- Pros mentioned:Picture quality
Fit the bill!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid sound and picture quality for the price. Would highly recommend to friends and family.
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture, not so great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is fantastic, but the sound leaves a lot to be desired. It is difficult to understand anyone talking so the volume must be turned up pretty high to understand what is being said.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Larry,
Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.
Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV. Great interface. Great picture. I recommend buying this.
I would recommend this to a friend
