Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $347.99

Customer reviews

Rating 4.6 out of 5 stars with 843 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 843 reviews
  • Rated 5 out of 5 stars

    Great TV!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clarity and color are wonderful. Very easy to mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! The employees are so kind and they help quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable and flawless

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY, that says it all. Sharp crisp picture. Would by again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived quickly. Easy setup. Clean and clear picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crystal UHD

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV wouldn't purchase another brand. Samsung delivers the best quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Smart Buy On A Smart TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exquisite picture. Feature packed. A multitude of inputs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice very good tv I like it beautiful picture beautiful look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! I always buy Samsung tv's, no problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and delivery, on time and advance communications were spot on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No complaints so far

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints so far. Bought the bestbuy warranty just in case, as my prior Samsung that I bought from here died after 2 years. Regret not getting warranty on that but got it on this and hopeful that this tv will last longer than the old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. If you are looking in this price range and like the size, don’t over think it. Just buy it and move on. You’ll be pleased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent TV for the price, weird remote and screen is a little dark.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Skoog,

      We’re sorry to hear you’re not fully satisfied with the picture quality on your Samsung DU7200 TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks.

      Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.

      You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
      • Standard – Default mode for general viewing
      • Dynamic – Brighter and clearer, ideal for well-lit rooms
      • Movie – Best for dark room viewing
      • Eco – Energy-saving mode
      • Filmmaker Mode – Preserves content as intended by creators

      To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference.

      Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now

      We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was effortless. I am very happy with the product performance but had difficulty setting it up and had to pay to have it done. The Geek squad worker was great. He was friendly, polite and very efficien.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crystal Clear

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal Clear. Thank you for the upgrade! Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Crystal uhd

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little tv for bedroom it does everything you need a tv to do!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unacceptable remote control

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never took item from box. I bought this tv because I have several samsung tv's and a 65" Crystal smart TV that I like. This 43" comes with a smart only remote. The other one has a remote with numbers, so no scrolling needed to tune to a specific channel. I watch OTA mostly and need that capability. When I opened the box I found the smart only remote. I expected the same remote as the 65" Crystal I have. Returned this one.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RonB,

      We appreciate your loyalty to the Samsung brand and for your feedback on the DU7200 remote. Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV.

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      Thanks for being a part of the Samsung family!

      ~ Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his brand new Samsung tv. Amazing picture quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV used as excellent work/personal monitor

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new computer monitor and wanted an upgrade. Sales person was a huge help in guiding me on features, quality, and price. A+ experience through and through.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    frances

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture is great--but the volume needs to be set very high!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv under 200

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The great gaming tv with high resolution and low input lag

    I would recommend this to a friend