Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $347.99

Customer reviews

Rating 4.6 out of 5 stars with 843 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 843 reviews
  • Rated 5 out of 5 stars

    Best tv under 200

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The great gaming tv with high resolution and low input lag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heart tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv works well. I am pleased with the installation from the Geek Squad. Thank you Geeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV with Samsung plus I’m able to watch lots of free channels on the ship for deployment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture - sounds is good as well. Nice dize

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tizen for the win

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k UHD TV for my small work out room in the basement. The Samsung tizen os is super intuitive to operate and I was able to load all my apps that were not already loaded with ease.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review is my TV, not Samsung in general

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is about my recent purchase only. I have had 5 Samsung tv's and all excellent quality and reasonably priced. I bought this TV for one dedicated purpose. It's in bedroom and I turn it on when I go to bed and set sleep timer for an hour. I put it on prime video for 2 reasons, I can have the closed captioning larger (important to me) and no ads. Here is the problem. This TV don't like prime video. It grays out and will do nothing until I disconnect power and restart. Dont happen every time but 3 to 4 times a week. Since this is the only purpose for this TV I am not happy about it. Again I do not think Samsung quality has slipped but I think quality control might have been on a break when this one went down the assembly line.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JackW,

      I'm very sorry you are experiencing issues with the Prime app consistently crashing on your DU7200 TV. Please know we are here to help and have a few suggestions.

      First, you can try cold booting your TV by holding down the power button on your remote for 5+ sec until the TV turns off and on again, deleting and downloading the apps again, and completing full reset of Smart Hub to correct the issue.

      Please also make sure your TV is running the latest firmware version. Go to: Settings > Support > Software Update.

      Next, you may want to delete the Prime app and reinstall it.

      I hope these tips help improve your streaming experience. If you need further help, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Samsung TV's are great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Samsunf TV in 3 years. When needed to replace a 8 year old TV, I knew it had to be a Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uhdtv

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality tv with lots of free channels uhdtv looks fake compared to regular hd 1080 tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great irem

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome. Resolution. I will well in my space

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung is Sam-dumb y’all

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV gets the job done. I bought it for a bedroom in my house and we have had it for less than a year. However, Samsung, as expected, releases many updates that have slowed the TV down significantly. I do regret purchasing it as the slowdown is pretty bad for a brand new product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Ultimatron:

      Thank you for sharing your experience with us. Samsung is dedicated to delivering the highest quality product experience, value, and service. Your feedback will be passed along to our product and customer care teams.

      Should you ever have questions or need help with your DU7200 TV, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Awesome tv

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv as a birthday gift for our son and we are happy with the purchase !! It was to Easy set up with apps etc .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Best Buy tried to upsell me on something 300 more glad I saved the money. An excellent TV for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    43 inch tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv. Only problem is the top of the screen is dark when first turned on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome grandma

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves his new T.V. because he was able to downloan his xbox v pass and play with no console..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NewTV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new TV. The only issue if I knit pick is the remote control— sometimes you really have to work at changing channels.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Board Failure in less than 2 months

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased at the end of december 2024 just for the control board to fail by mid February. Samsung was very helpful and quickly sent service technicians out to fix the tv, but still frustrating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and user friendly television. Connectivity between devices is seemless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it, but

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    why can't I just connect my HDMI device without needing to "set up" the connection? Can't we just plug something in and it just works?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little tricky to set up but like it. Couldn't get it to pair with my existing sound bar so have to turn sound up more. Especially love the sleep timer which I didn't have on my previous TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Arrived on time which was the main reason I purchased it from BB

    I would recommend this to a friend