Customer Ratings & Reviews
- Model:
- UN43DU7200FXZA
- SKU:
- 10362548
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. If your a Spectrum customer no need for XUMO box for streaming Tab
I would recommend this to a friendGreat addition to my home theater!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV fits beautifully into my system! The picture is crisp and bright.
I would recommend this to a friendBob Day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good and the young man did a terrific job setting it all up. He's the best!
I would recommend this to a friendCustomer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television we bought and great installation and great service.
I would recommend this to a friendGreat purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV had a great price. We love Samsung products
I would recommend this to a friendThis Tv is a great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought it fir my son in his first apartment & he lives it.
I would recommend this to a friendEasy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went well. I just replaced one the same size.
I would recommend this to a friendLove it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Budget buy? How about a quality product at a great price!
I would recommend this to a friendGreat Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, love the options and Best Buy was the best price for it
I would recommend this to a friendTv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Definitely would recommend. Good quality
I would recommend this to a friendTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for streaming. Works fast at changing modes.
I would recommend this to a friendPerfect TV for my office
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great basic tv. Does the job for background noise in my home office
I would recommend this to a friendTv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only purchase Samsung best quality in my opinion
I would recommend this to a friendSamsung 7200
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Television works as advertised, initial setup was a little difficult.
I would recommend this to a friendneed to remove the gray bar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.like the tv, just can not find away to remove the gray bar
I would recommend this to a friendsamsung-43 inch duo 7200
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the sound is not as clear and loud as i expected. the picture not as clear as expected
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JosephC,
Thank you for sharing your experience. There are several volume features you can adjust, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.
Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
Here are some tips to help improve picture clarity:
1) HDMI cables are recommended for optimal HD viewing.
2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
3) Change the output resolution of your devices, such as digital broadcast receivers, IPTV, and set-top boxes, to UHD or HD.
4) You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > All Settings> Picture > Expert Settings
5) Choose a Picture Mode by going to Settings > All Settings> Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
6) For optimal motion image performance, you may want to adjust the picture clarity setting by going to Settings > All Settings> Picture > Expert Settings > Picture Clarity Settings.
Should you ever have questions or need help with TV features, specs, or operations, we are here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The employees are delightful and they are very knowledgeable
I would recommend this to a friendWall mount screws are not included
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV does not come with screws for a wall mount, and the screws we used with our old 43" TV were too small. Samsung instructions say that using screws other than the Samsung brand will invalidate the warranty. We have 4 genuine Samsung screws on order ($20+) but we are at 3 days and counting without a tv because of this. Two stars for the purchase experience, don't know about the TV yet but we liked what we saw in-store on the demo model. Would I recommend this model? Well, another reviewer says the included legs are flimsy (they are), there's no wall mount screws - so, if you want a hassle-free experience and want to watch it tonight, I'd say "no."
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Penningtons,
Thank you for your purchase and for letting us know about the issues you are experiencing setting up your DU7200 TV. Please know that the TV stand was solidly designed and extensively tested for stability.
If your stand seems wobbly or looks crooked, please be sure that your TV's legs are installed correctly; "R" on the right, "L" on the left. When the legs are inserted into the correct holes in the proper direction, you’ll hear a "click" when they are inserted all the way.
Please understand that we do not include wall mount screws or adapters because not every wall will require the same type of hardware. Each customer’s mounting situation can be very different, requiring specific hardware to ensure the best, most secure fit. A generic hardware type included in the box might be inappropriate for a customer’s wall; the result could be the customer inadvertently mounting their TV insecurely.
The DU7200 TV will require 4xM8 screws, 19-21mm. Note that 19-21mm is not the screw length. It’s the wall mount thread depth in the TV chassis.
Make sure to add the wall mount bracket thickness to the thread depth for minimum screw length. If you cannot find the fitting screws, you could use washers (supplied with the wall mount) to adjust the length.
If there is anything we can do to further assist and improve your user experience, please do let us know by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
TV Watcher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am NOT pleased with the sound quality. When changing the channels a voice comes on to tell you the volume level and it is VERY loud. Is there any way to turn that off?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JeanneRedHeadPinkgirl,
Thanks for reaching out to us. If your TV is announcing everything you do, then Voice Guide is turned on. Voice Guide is an accessibility function to assist users who are visually impaired. It is possible that you have turned it on by accident by holding down the volume button on your TV remote.
To turn off Voice Guide, navigate to Home > Settings > All Settings> General > Accessibility > Voice Guide Settings > Voice Guide.
If you are experiencing issues with inconsistent volume, please try adjusting the following Settings to improve your experience.
The Auto Volume function automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume = On.
You may also want to perform a Sound Test under Support > Self Diagnosis > Start Sound Test.
If the issue persists, please reach out to us so that we can provide further troubleshooting. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Don’t trust Open Box items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this open box TV and chose to pay more for an excellent open box item. When I open the box, it was just the TV no plug, no remote and a huge dent in the lower right corner. I requested a refund through the app and it said I had six weeks to return. When I went to return it two weeks later, I was questioned by the rudest manager at the cash register as he stated people will return the wrong TV in the same box. I explained it wasn’t my position to double check to see if they place the correct TV in the box. He was very rude and accusatory. I’ve been a long time Best Buy member and use my credit card regularly. I was extremely offended by his behavior.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BeBee:
We appreciate you sharing your delivery experience and having received a damaged unit. We recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you decide to give Samsung TV's another try, please contact Samsung Support and a representative will gladly help you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Ambassador