Customer Ratings & Reviews
- Model:
- UN43DU7200FXZA
- SKU:
- 10362548
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ease of set up, quality picture and good acoustics.
I would recommend this to a friendMy nuw TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok. The picture is good. The sound isn’t. Having to turn it up. Will go into a spate room soon.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi VictoriaB,
Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.
Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
If you’d like more help with settings, we are always happy to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Great tv for our family room.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and picture. It's exactly what we needed.
I would recommend this to a friendGreat TV... Horrible legs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV itself is decent. I tend to pay a bit extra for Samsung products. I had just purchased this TV a few hours ago, and when setting up the legs, it was clear they weren't very stable. I followed the instructions and have a general understanding od their products. Right when I set the TV on my stand, it just fell forward and broke before I could even turn it on. Again the TV itself from what I saw in the undamaged corner looked great but horrible legs. This could have been avoided with standard legs
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Matt,
Thank you for your purchase and feedback on the DU7200F. Your TV stand was solidly designed and extensively tested for stability; however, it’s quite possible that the stand may have been improperly installed. For instance, each leg, labeled “L” (Left) or “R” (Right), has a dedicated placement side. When the legs are inserted correctly, you’ll hear a slight “click” when they’re in place.
Please know that our warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product and does not apply to damage incurred during shipment, delivery, and/or installation. You can read more about it here: https://www.samsung.com/us/support/service/warranty/UN43DU7200FXA/
If you have any questions or if there is anything we can ever help with, please know we are here to help. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice! Perfect fit for my appt Picture is great!
I would recommend this to a friendGreat picture for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality and great value for the price.
I would recommend this to a friendSamsung and Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung and Best Buy are my go to! TV was delivered in a timely manner
I would recommend this to a friendBob
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this a few weeks ago. Easy install, like the sound, etc. but it’s starting to cut out every couple of hours and has to be turned off and then back on. Irritating but so far I can live with it. Hopes it’s not a sign of bad things to come.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RobertB,
Thank you for your review of the DU7200 TV and for sharing your details of your sound cutting out.
If the audio drop issue is happening when connected via HDMI, the HDMI cable is most likely the cause. We recommend you replace the HDMI cable with a High-Speed cable with Ethernet Channel, labeled as HEC or HEAC on the cable.
If this is happening with TV speaker sound only, we ask that you contact us for additional troubleshooting or assistance. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Samsung TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It’s easy to set up and easy to put the stand on the bottom
I would recommend this to a friendGreat value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great television for the price. Didn’t end up needing a Fire Stick. Easy to use smart interface.
I would recommend this to a friendGreat tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv not to fond of the style of the remote. Not enough details for older people.
I would recommend this to a friendGreat service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and neat! On time and no wasted time. Great service
I would recommend this to a friendeddie's t.v.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent service, great product. overall satisfactory price and build.
I would recommend this to a friendGreat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great just what i needed for my spare room.
I would recommend this to a friendNo worth the upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t be used with older players so you need to upgrade everything and then the costs are much higher
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kevin,
Thank you for your feedback. Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
Samsun Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the 2nd, the Tv has gone out whenin 2 years. I use to swear by the Samsung brand not so much now... 43in Samsung smart TV within 5 years gone out just completely stop working!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Skylar24,
I’m sorry to hear about the issues you’ve experienced with Samsung’s DU7200 TV. Your feedback is important to us and will be shared with our product teams.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
Please know we are available and happy to assist you with further troubleshooting or to set up a warranty appointment. You can contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
sonos sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am 86 years & deaf and this sound bar is no good for me. I have to wear my hear. aid after 8pm because sound bar cuts down.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi PatriciaB,
Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.
Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor