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Customer reviews

Rating 4.6 out of 5 stars with 854 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 854 reviews
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Nice clear picture, comes with a nice slim remote control. Sound quality is not great and I would recommend a sound bar or speaker to add. Easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 43 inch Samsung tv was a great buy. It was easy to set up as well as mount to the wall. I definitely would recommend this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays clears got it for a good deal and would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Casual Samsung tv review.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using the T.V for just over two weeks and i cant say i haven't been this satisfied with a tv. The picture is clear and the tv comes packed full of useful applications and some bloatware. My biggest gribe is the smart TV UI. Jist like may other smart TVs its cluttered with applications that i'll never use. So a way to remove applications would be fantastic. Other than that, I recommend this tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worthy Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying this TV. I bought it for a bedroom when another TV suddenly gave out. I like the screen and the vibrant colors. I would definitely recommend. The only thing that could be better is the remote. It's very small and it's impossible to see in the dark as there's no light on it. Fortunately, I had a larger remote that works on it and has a background light on it so you can see what you're doing. Easy fix, I just use two remotes instead of the one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this TV, no complaints. The quality is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    questionable purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance for about one year. Then started losing sound randomly. Had to do a hard restart to get the sound back on. Then during a program the screen would go completely black - first for a few seconds the building to up to five minutes before returning to program. Returned for store credit (only option).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TVs in general are a pain to use

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine, screen display is really sharp. The remote is cumbersome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for buck TV. Also has adaptive sync.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. HDR looks great. Picture is vibrant in dimly lit rooms. Looks great with lighted rooms as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm quite impressed with the picture quality; it's truly amazing and makes watching movies and shows a real pleasure. The sound quality has also exceeded my expectations, providing a rich and immersive audio experience. It definitely performs its primary functions very well and delivers exactly what you'd expect from a television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a bad budget tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv. It's light, clear, sound is ok. Not a bad budget tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, does the job perfectly ! it’s such a perfect size too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this TV was very easy to set up and has a great picture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV with a limited Remote

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice TV at a good price. My only complaint is that its remote has its limits controlling the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and quality. Easy to set up find apps. Love the ability to use my phone to control the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for my 10 year old. It was easy for me to set up, and easy for him to use. We are both really happy with the picture quality, This is actually the second time I've bought this exact tv. I've had the other one for almost a year, and I have had no issues with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Dec 2024, had high expectations, mixed about this TV. Thinking of returning it. Color, sound good, what we've come to expect from Samsung. The remote is terrible. There's a disconnect from the quality of the brand and it being a new TV. How is this ok? Basically need to spend more money on a remote when the purchase is new. We are disappointed

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      KarenL,

      Thank you for choosing the Samsung DU7200 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.

      Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV.

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      Thanks for being a part of the Samsung family!

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung TV. Price was very affordable. Picture is perfect. Sound is great. I can stream free movies, watch local news channels. Best Buy has always been my favorite store for electronics and appliances. They have the best prices and customer support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steve's TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the quality of the picture. TV is perfect for our bedroom. Easy to install and operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for a Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great TV for a great price. Picture clarity is great and the sound is clear. This is my 4th Crystal Samsung smart TV that I have purchase for my home in the past 3 years. Great quality!

    I would recommend this to a friend
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