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Customer Ratings & Reviews

Your price for this item is $347.99

Customer reviews

Rating 4.6 out of 5 stars with 843 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 843 reviews
  • Rated 5 out of 5 stars

    Smart TVs in general are a pain to use

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine, screen display is really sharp. The remote is cumbersome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm quite impressed with the picture quality; it's truly amazing and makes watching movies and shows a real pleasure. The sound quality has also exceeded my expectations, providing a rich and immersive audio experience. It definitely performs its primary functions very well and delivers exactly what you'd expect from a television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super clear

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image on this thing in crazy. Super high quality, we got this as a secondary tv, but we use it for almost all of our shows we watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, does the job perfectly ! it’s such a perfect size too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Casual Samsung tv review.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using the T.V for just over two weeks and i cant say i haven't been this satisfied with a tv. The picture is clear and the tv comes packed full of useful applications and some bloatware. My biggest gribe is the smart TV UI. Jist like may other smart TVs its cluttered with applications that i'll never use. So a way to remove applications would be fantastic. Other than that, I recommend this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a bad budget tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv. It's light, clear, sound is ok. Not a bad budget tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for a Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great TV for a great price. Picture clarity is great and the sound is clear. This is my 4th Crystal Samsung smart TV that I have purchase for my home in the past 3 years. Great quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this TV was very easy to set up and has a great picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for my 10 year old. It was easy for me to set up, and easy for him to use. We are both really happy with the picture quality, This is actually the second time I've bought this exact tv. I've had the other one for almost a year, and I have had no issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung TV. Price was very affordable. Picture is perfect. Sound is great. I can stream free movies, watch local news channels. Best Buy has always been my favorite store for electronics and appliances. They have the best prices and customer support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great. I did a fair amount of research prior to buying this. My kids mistakenly broke the first one immediately after pulling it out of the box, but because I liked it so much, I purchased another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and quality. Easy to set up find apps. Love the ability to use my phone to control the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and amazing picture, menus, free on-line channels, and design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best ones you can get for this price range Over all happy with picture quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Monitor

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Howdy, Used this as a TV and a Monitor. As a 4K monitor it was great. Color, brightness no Burn in over 2 years. As a TV very good never had an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Junaib

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the two I've purchased works great. The second of the two had to be returned due to arriving damaged. Now this is the second one I've purchased that has arrived damaged. Honestly, I believe it may be the delivery driver or the persons loading it on the delivery truck.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Dec 2024, had high expectations, mixed about this TV. Thinking of returning it. Color, sound good, what we've come to expect from Samsung. The remote is terrible. There's a disconnect from the quality of the brand and it being a new TV. How is this ok? Basically need to spend more money on a remote when the purchase is new. We are disappointed

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      KarenL,

      Thank you for choosing the Samsung DU7200 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.

      Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV.

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      Thanks for being a part of the Samsung family!

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Great choice for bedroom or office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with the picture quality. Set up was easy. The app set up was so easy we returned the ROKU since we didn't need it. Mounted it on the wall in our home office and found it can be used as a 3rd monitor with Windows cast. Perfect size for a small bedroom or office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get one now!m

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect size for where we needed it,this tv went into a small bedroom with not a lot of light,it sets on a dresser and it fits perfectly there,highly recommended for smaller places

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TVs

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a bedroom and it has worked out great. Samsung has a great product for the price. Have recommended this brand to friends and they have been very happy with this brand too.

    I would recommend this to a friend