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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 813 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 43” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) for its exceptional picture quality, ease of use, and attractive price point. Many appreciate the TV's lightweight design and straightforward setup process, while some find the remote control could be improved. Positive feedback frequently highlights the vibrant colors and overall quality of the television. The size is also considered suitable for various spaces.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 813 reviews
  • Rated 5 out of 5 stars

    Best Quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality! I love Samsung, I refuse to buy any other brand! Worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the tv to use in my kitchen and I don’t really like to eat in bed so most of the time I stay in kitchen eating and watching my tv and I have no complaints about it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy Customer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung TV’s. Quality and functionality is on point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughters first tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great for my daughter in her room it’s easy to control and navigate and just feels smooth in her little hands as she learns to control a tv remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, fast and accurate. The price is very good. My new TV is excellent, thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this super modern TV with plenty of navigation modules

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just chilling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv fits nice in my truck. I didn't need to by a firestick. just use smart view from my s24 phone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv we have it in the offfice. Perfect fit! Looks good just what we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Decent television

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent television for the price. Performs as you would expect for price range.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi CharlesD,

      Thank you for purchasing the Samsung DU7200 Crystal UHD TV. I am happy that you are enjoying your new TV with features such as Mega Contrast HDR, allowing incredible details to be revealed, drawing your eyes to the most important parts of whatever you’re watching.

      You can contact Samsung Customer Support with any questions or concerns with usage, features, or how to best optimize your settings. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Buy this now

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv that pairs with samsung seamlessly would deffenitly reccomend buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time, easy setup. Clarity is great. We love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Online Nightmare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered it online. Took weeks to arrive and screen was shattered. Best Buy gave me a full refund and i bought a better LG at the store. Lesson learned... don't order tvs online.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RobertP,

      We're very sorry to hear about your purchase experience. Should you give Samsung another look in the future, we’d be glad to assist with setup, settings, or features. You can contact us at 1-800-SAMSUNG, 8AM – 12AM EST daily, or LiveChat with a representative at the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Tom’s tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is excellent. I think for the money this tv is cheap.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Always shuts down

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv always shuts down for what ever reson not sure You could be in the middle of a show and it doesn’t work its not catch local channel 6 its set for channel 7 dont care for it at all

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Johnson,

      Thank you for reaching out to us regarding the issues you are having with your TV randomly shutting off. If your TV appears to turn off by itself, try disabling some of the TV's energy efficiency functions.

      See if Sleep Timer has been enabled. The Sleep Timer automatically turns the TV off after a specific period of time. Go to: Settings > All Settings> General > System Manager > Time > Sleep Timer

      If the Sleep Timer has not been enabled, see if Auto Power Off or Off Timer has been enabled and disable it.
      - Settings > All Settings> General > Power and Energy Saving > Auto Power Off
      - Settings > All Settings> General > System Manager > Time > Off Timer

      If the TV continues to turn off by itself continuously, please get in touch with Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    Totally dissatisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV screen was damaged upon delivery. I have to return the TV.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Specialk,

      Thank you for letting us know that you received a broken DU7200 TV upon delivery. We appreciate your patience in having to deal with the hassle of an exchange.

      If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is wonderful!! Has great features, apps are easy to install. Remote is user friendly, it is a different style than most. It is designed to use apps conveniently. TV has an excellent picture; The response is quick and a lot better than several tv's out there. I have an older Samsung and it has a slight delay when opening apps or changing channels on cable streaming app. This new Samsung blows my old one away. Definitely a lot faster and responsive. For a 4K TV a little less than $300.00 with all the technology built into it and several apps preloaded is an excellent deal!! I highly recommend this tv!! Even if you do not have streaming TV service, it has Samsung TV Plus built in - several channels to choose from for your viewing!! Excellent TV, I cannot say enough about it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This TV is a STEAL! (Samsung 43" Class DU7200)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a STEAL! (Samsung 43" Class DU7200 Series Review) Let me tell you, I was on the hunt for a solid 4K TV that wouldn't break the bank, and this Samsung DU7200 Series absolutely delivered! For the price, I'm blown away by the picture quality. The Crystal UHD display brings colors to life with incredible vibrancy and detail. Whether I'm streaming the latest blockbuster or watching nature documentaries, the picture is crisp, clear, and immersive. Here's what I love: Stunning 4K resolution: This TV truly brings out the beauty of 4K content. I've been re-watching some of my favorite movies, and the level of detail is incredible. Vibrant colors with Crystal UHD: The colors are rich and lifelike, making everything from animated films to live sports pop off the screen. Sleek and modern design: The TV has a slim profile and minimal bezels, giving it a modern look that blends seamlessly with my living room. Smart features galore: The Tizen operating system is user-friendly and gives me access to all my favorite streaming apps like Netflix, Hulu, and Disney+. Incredible value: Honestly, I can't believe the price I got this TV for. It feels like I'm getting a high-end viewing experience without the high-end price tag. A few minor things to note: Sound is decent, but could be better: The built-in speakers are okay for everyday viewing, but if you're a serious cinephile, you might want to consider a soundbar for a more immersive audio experience. Remote takes some getting used to: The remote is a bit smaller than I'm used to, but it's still functional and easy to navigate once you get the hang of it. Overall: This Samsung DU7200 Series TV is an absolute steal! If you're looking for a fantastic 4K TV that offers incredible value for the price, look no further. I'm so happy with my purchase, and I highly recommend it to anyone looking to upgrade their home entertainment setup. I'd give it a solid 4.5 out of 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Size

    Rated 5 out of 5 stars

    Amazing value, Great for 4K/HDR Gaming!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute amazing tv and value for console gaming. Perfect size, color contrast, and visuals for any bedroom or average sized room. I love this thing and works super well with the new Switch 2. HDR and 4K settings on games is new to me and this tv does those features justice! Very easy to set up with or without a tv bracket too. I personally don’t care to use this for streaming but from what I’ve gathered so far, the UI runs fine and some of the free tv channel options are neat if you’re super bored. Overall, I’m satisfied for the price I paid (bought for 20% off on sale).

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup, Size

    Rated 5 out of 5 stars

    Perfect size for a bedroom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two tv's, one being a 43" Samsung for my bedroom. I do not care for massive sized tv's, so this was perfect. It's not intrusive or overwhelming and fits in the corner nicely. The picture quality is clean and crisp and set up was easy and very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    New TV Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV after my old one of 15 years stopped working. Overall the TV works well the only a couple things would need to be improved is: 1. Navigation to a different source using the TV remote: -It feels a bit clunky at times but it still works. Like there is a pause between sources and you have to press the button again to get to the next one. I press the button 2 times in a row only immediately the first button press is recognized but the second is not. That is where the wait comes in, 2. Customizing the settings is not an easy task. I had to look up a few Youtube videos to figure them out and then after trial and error I was able to get the settings I wanted. 3. The remote works but if you have a streaming remote already in use just use that for your needs. 4. There are no screws to hold the TV up it is like a snap and lock on the back for the feet, takes 2 people to do it. The picture quality is very good and clear. Easy viewing from over about 30 feet give or take a bit.

    I would recommend this to a friend
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