Customer Ratings & Reviews
- Model:
- UN43DU8000FXZA
- SKU:
- 6576337
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers commend the 43” Class DU8000 Series Crystal UHD Smart Tizen TV (2024) for its exceptional picture quality, ease of use, and vibrant colors. Many also appreciate the affordable price point. However, some users find the remote control to be small and inconvenient, and a few express concern about the limited number of HDMI ports. The TV's size and ease of setup are also frequently praised.
This summary was generated by AI based on customer reviews.
TV purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a 43” Samsung TV. The information and answers to the questions I had helped me in making an informed decision.
I would recommend this to a friendMy TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are enjoying our tv. Thanks for helping us through our trial and error.
I would recommend this to a friendSamsung family
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our 4th Samsung tv in the last 4 years! Love these tvs with streaming!
I would recommend this to a friendSmart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable smart tv. Easy to learn. Easy to find and adjust settings
I would recommend this to a friendGood but not great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything else is good if you don't mind limited apps to be used or still using a firestick of sorts. But not for me, I need to be able to use more apps from Google Play which is limited with this TV. Returned it the same day and bought the BRAVIA
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi FeliciaG,
We appreciate your feedback on the DU8000 TV. If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.
~ Samsung Advisor
Great TV-great value for an awesome picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow-such clarity! You can’t go wrong with this tv!
I would recommend this to a friendMy TV.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV with lots of apps and games . Generally I like this brand.
I would recommend this to a friendGreat value and service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived in perfect condition One day early and love the TV
I would recommend this to a friendGreat tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. I use it as a second computer monitor and works great for that purpose.
I would recommend this to a friendBrand response from Samsung
Posted .Hi TomD,
Thank you for choosing the Samsung 43" DU8000 TV! It's great to hear you are enjoying the new Samsung DU8000 TV with enhanced AI Upscaling. This feature gives you heightened detail as your TV analyzes and adjusts each image for a more accurate picture.
Please let us know if you ever have product questions or need any help. We are available and happy to assist you. You can reach us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never disappointed in a Samsung product!!!!!!!!!!!
I would recommend this to a friendCustomer Care Agent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works as advertised. Have had no issues. Great sales
I would recommend this to a friendClear as a bell picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A terrific television for an even more terrific price.
I would recommend this to a friendAwful experience!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was delivered on time, which is the only good thing about this review. The TV arrived with one of the stand covers missing. When I set it up and turned on the TV, the screen was broken and the picture was partially green!!! This is not the level of quality I expected from Best Buy. Bad bad job!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SeriesX,
We're sorry to hear that your screen was damaged upon unboxing and setup. Even when packaging appears intact, damage can occur in transit if the TV isn’t kept upright or is handled improperly. For example, laying the unit flat or tilting it during transport can lead to screen damage. We recommend reaching out to Best Buy directly to assist you with an exchange.
If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Won’t carry FOXONE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otherwise, a very fine instrument good picture clarity adequate sound, and acceptable I’ve every other respect except it will not boot up FOXONE. My purchase was just prior to the World Series, which is carried by Fox. You can readily understand the disappointment. Further, Samsung with indifference said it’s an application issue. Nothing they could do about it.
No, I would not recommend this to a friendtv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.do not like the sound difficult to understand do not know how to adapt the sound
I would recommend this to a friendBrand response from Samsung
Posted .Hi SusanD,
Thank you for sharing your thoughts regarding the DU8000 TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.
To learn about your TV with our easy step-by-step guides go to: https://www.samsung.com/us/support/answer/ANS00062199/.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Poor delivery servie
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have lost sleep waiting for my tv to be delivered. A window of 7 am to 7 pm is the only info you get about delivery time, nothing more specific, even tho they promise to give you a more specific time, you never get one, not in the emails nor on the website. Everyone just says between 7 am and 7 pm. The first promised delivery date was 1 week ago and they never came. I called several times to the store and the delivery service, and noone knew anything. The next day I called again and was told the truck broke down, and the next chance to reschedule was 1 week later. Well here it is one week later and still all I'm told is sometime between 7 am and 7 pm. I will keep calling...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi EdieM,
I'm very sorry that you have yet to receive your TV and have had several delivery dates scheduled. As you mentioned, I recommend reaching back out to Best Buy for assistance with your delivery.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Failed after 13 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was great until it failed almost immediately after the warranty had expired - 13 months. Appears to be the back light. Think I’ll replace with a Hisense and test my luck there.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Great resolution and soft on the eyes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear. I use it as a computer monitor for my job so it's very helpful. I do get annoyed with the sleep mode though but not the end of the world
I would recommend this to a friend Spectacular image quality without burn-in.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of reading later I chose the Samsun DU8000 realizing that OLED on a smaller screen (43") may be hard to distinguish from LED, and may be subject to burn-in. I believe the delicacy of OLED will eventually be resolve, but the DU8000 has remarkable dynamic range and lots of features, few of which I need. . If I'm using the 8000 for editiing a paper I don't want to be concerned with permanent degradation. The sector correction might be nice by not likely 1000 dollars worth of shadow detail.
I would recommend this to a friend- Pros mentioned:Price
Mr.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect 2nd TV (Bedroom). Price was perfect. After comparison shopping, the price was excellent.
I would recommend this to a friend