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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 813 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the 43" Class LED J5202 Series HDTV for its exceptional picture quality, describing it as 'amazing' and 'clear'. They also appreciate the TV's user-friendly setup process and its affordability, calling it a 'great TV for the price'. While most customers are pleased with the smart TV features, a few express dissatisfaction with the remote control and the design of the smart hub.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 813 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Apps, Smart hub

    Rated 4 out of 5 stars

    Good TV, Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: -The dollar to inch ratio is great. -Crisp, clear picture. Cons: -The Smart Hub is atrociously slow and limited thus useless for its intended purpose. -Same with the apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great features also the picture is great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this TV - great picture, sound, color and clarity. Samsung makes a good product. We're not "techie" at all so had Geek Squad disconnect/dispose of old TV (which was an 11 year old Samsung HD) and connect and adjust the new one -- they were AWESOME! Went back and got the soundbar that I was interested in and hooked it up as well. Could not be happier with the TV and Geek Squad - I will always use them. Was able to order and schedule everything on-line - entire experience was great!

    I would recommend this to a friend
  • Cons mentioned:
    Apps

    Rated 4 out of 5 stars

    Good tv not smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great but the software that comes with it is bad. Take forever to loans and makes you wait 3-4 mins for it to “load” once turning on the tv. The Hulu and Netflix apps crash all of the time. I just purchased a fire tv stick to use instead of the smart feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Smart tv

    Rated 5 out of 5 stars

    Good TV for kids room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality. Easy to run. Great price for smart tv. We have purchased Samsung TVs in the past and will continue to.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Reliable, Solid TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, no problems at all with this TV. I am looking forward to exploring the smart features...and then to cutting the cord! Picture and sound both excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High definitional Beautiful Picture high quality. clear sound

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering was seamless, delivery was quick. Easy to set up, good price and nice picture. Only change I would like is for the manufacturer to use a pedestal instead of the small legs. The tv itself is great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price, easy to set up, and the picture and color quality is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Smart tv

    Rated 4 out of 5 stars

    Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv . Good image. Smart tv. Easy to operate. Good size

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Nice simple TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV gives a good quality picture at a good price. The only reason I didn't give it 5 stars is that the volume is limited. I bought this for my mother, who is very hard of hearing. At Max volume, with Amplify sound on, it is just audible for her. (Fine for most people, but not for the hard of hearing.)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect TV for apartment living

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV after moving to a new apartment. This is my first Samsung smart TV. It is easy to use to connect to Netflix and Amazon Prime Video. I would recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and easy to use, the smart tv feature is useful

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV for my recently remodeled Dining Room/Kitchen space. Perfect size, fantastic picture, WiFi connection was simple. Connected to HD antenna, picture quality is real nice. Connectivity to Prime, Hulu & Sling is perfect. Only drawback is web surfing is not quite what you would expect, but that isn't why I purchased this unit. Overall, extremely happy with my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TV stand is flimsy.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a decent tv, but the plastic stand that comes with it is very flimsy. It tends to lean one way even with it tightened. The picture quality and volume levels are good. I don't really care for the app bar on the bottom of the screen or the only button on the back of the TV that controls everything. The remote works well and has a option to use a backlight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great picture and sound great price and super fast shipping

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top product low price. No need for a cable box if you have Spectrum and a Samsung TV. Download the app and log in to your account then your ready to go!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung 43 HDTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy setup. Remote very well laid out.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has great picture quality for the price. Needed to find flat screen tv to fit a specific cabinet space and this size was a great fit.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great step up from my older TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pretty well sold on the Samsung brand of TVs.Great picture. And familiar with the operations.

    I would recommend this to a friend