Customer Ratings & Reviews
- Model:
- QN43Q60AAFXZA
- SKU:
- 6453192
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers value the 43" Class Q60A Series QLED 4K UHD Smart Tizen TV for its excellent picture quality, easy setup, and affordable price. Many customers rave about the vibrant colors and clear images, making it perfect for movie nights and gaming. The TV's size is also praised for fitting perfectly in smaller spaces like bedrooms. While some customers have concerns about the remote control's functionality and viewing angles, the overall positive feedback highlights the TV's great value for its price range.
This summary was generated by AI based on customer reviews.
Latest technology big deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy. The picture quality is not the same as in the store The remote control is confusing to use. Thank goodness I still have the remote control from my previous Samsung TV I should have bought the 7000 series for half the price from the big box store and I would’ve been happy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Reenee:
Thank you for sharing your thoughts on the picture quality of your new 2021 Q60A QLED TV. If the picture you are seeing out-of-the-box are not to your liking, there are several picture settings you may want to try adjusting.
You can select the Picture Mode that provides the best viewing experience. Go to Home > Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to: Settings > Picture > Expert Settings > to manually fine tune your image.
You can view the embedded e-Manual that contains information about your TV's remote buttons and functions. The manual is available directly on your TV at: Settings > Support > Open e-Manual
It is also available online on the Samsung website under "Support" > "Manuals & Software".
If you need assistance with setup or have any questions regarding functions, operation, or settings please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Nice but doesn't last
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After less than a year, the left side of the screen has darkened and is now creeping toward the middle. Have never had a TV crap out after less than a year
No, I would not recommend this to a friendOnly lasted 9 months
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Dec 21 and TV no longer has a picture. Did all recommended resets etc. and just cycles between a black screen then blue. When it worked was good, too bad it didn't last.
No, I would not recommend this to a friendBack to functionality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the Samsung Smart TV as it was impossible to operate the solar remote; even a trained techie couldn't figure it out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Returned,
We appreciate your thoughts on the Solar Cell Remote included with Samsung's Q60A TV. Please know we are always here to help, and we could have provided assistance with using the remote, as well as where to find the Solar Cell Guide on Samsung's website, or the embedded Remote Manual on the TV itself.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Samsung QLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was miss lead about insulation. I was lied to. I had to buy a sound bar. The sound on the tv is bad.
No, I would not recommend this to a friendScreen broken
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a tv as a gift screen was broken wouldn’t turn on Best Buy customer service was very unhelpful and rude
No, I would not recommend this to a friendWorst TV ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible access to settings. Never got audio to go to amp - even after 4 times with their support people. Bad picture.
No, I would not recommend this to a friendBrand response from Samsung
Posted .WillB,
We appreciate you sharing your experience with customer service not being able to resolve your issue. Please reach out to Samsung Customer Support again so we can provide further troubleshooting assistance specific to your setup scenario. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Don't bother
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't even last a year. What a dud. Last Samsung I think I'll buy
No, I would not recommend this to a friendTv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cant get tv set up. Remote doesn't work right. Does not hook to wifi
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Samsung,
Thank you for purchasing the Q60A TV and for sharing the details of your issues with remote & Wi-Fi connectivity. A network issue may be the cause. You may want to go through these steps to check your network connection:
1) Make sure that no items that can generate electromagnetic interferences are placed between the TV and the wireless/wired access point.
2) Check if the access point is turned on. If it is on, turn it off, wait 1 or 2 minutes, and then turn it on. Enter the correct password if required.
3) If the wireless connection fails, connect the TV to the access point via a LAN cable. If the TV can connect to the Internet normally via the wired connection, there might be a problem with the access point. In this case, try using a different access point.
4) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
5) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
If you press any key on the remote, and the LED indicator at the top of your remote stays on for about 3 seconds rather than blinking, please try the following steps to reset your remote:
1) Long press the RETURN key and ENTER key together for about 10 seconds if your remote was once paired already with the TV, you do not need to re-pair it again. However, if it was not paired with the TV, pairing must be done after the reset.
2) The RETURN key is on the left side of your remote and looks like a curved, backwards pointing arrow.
3) The ENTER key is the button in the center of your directional ring.
I hope this helps! Should you need further assistance, please contact Samsung Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Ease of use, Picture quality
Perfection? Yes, close to it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy makes so easy! As a Total Tech Member, they assist with production selection, scheduling, set-up and payment. Ken Gage was easy to work with to get everything purchased and scheduled and day of delivery and set-up, Kyle Olson provided great service and communication. If anyone is looking to update their TV for a smaller space, I'd highly recommend the Samsung - 43" Class Q60A Series QLED 4K UHD Smart Tizen TV. The picture is great and it allows you to navigate various functions and streaming apps seamlessly.
I would recommend this to a friend - Pros mentioned:Picture quality, Remote control
Wife loves her new TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is perfect and easy access to whatever source you want to use with a small, sun rechargeable but fully functional controller that utilizes the KIS principle. Kept It Simple.
I would recommend this to a friend - Pros mentioned:Picture quality
Beautiful picture and easy to set-up!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to replace an older 40" Samsung 4k tv that developed several bright spots and a random green flicker that had become distracting. What a difference 3" larger and Qled technology makes! DVD's can look a bit grainy or fuzzy, bit bluray and of course 4k content looks amazing! It is a bit darker than our previous tv but with have a 32" Qled as well and it has the same brightness, so we've grown accustom to it. The speakers are definitely tinny, but we have it hooked up to a Sony receiver anyway, so that's not an issue for us anyway. Been using for several weeks and so far we love it!
I would recommend this to a friend Samsung q60
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect tv still up to date in 2024 will definitely recommend
I would recommend this to a friend- Pros mentioned:Picture quality
Great TV for the Price. Minus ONE thing...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I have to say, I just needed a new TV for my bedroom. Nothing too crazy. Just something with a decent picture and a low price point. This TV absolutely has delivered tenfold. The smart features, the remote, the excellent picture– It's almost perfect... My ONLY issue with this TV is the sound quality. No matter what sound setting I put this thing on, it sounds like I laid my IPhone down inside of a solo cup... or like when we were kids and we tied soup cans together with a string to mimic a telephone... I'm not even really an audiophile or anything. It's just that bad. Makes sense why Samsung is always trying to bundle TV's with a soundbar!
I would recommend this to a friend - Pros mentioned:Ease of use
Great TV, Great Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV at a great price. It was easy to set up. Samsung TVs are my favorite.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Good TV at a reasonable price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV. Easy to install and use with a nice picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Good TV for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture easy (but time consuming) set up. Steams wirelessly with no issues. The volume needs to be turned up at least 75% on most platforms. Probably better with a sound bar.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung Qled 43 inch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great size tv for my bedroom. Clear, bright picture. I also purchased a Bose soundbar that I use with this tv
I would recommend this to a friend - Pros mentioned:Picture quality
Streetrodtom
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. High quality. Great picture. We have it in the living room and it is our main TV so it gets plenty of use.
I would recommend this to a friend - Pros mentioned:Picture quality
quality TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very clear picture, decent sound but like all flat screens requires a sound bar for quality sound.
I would recommend this to a friend