Customer Ratings & Reviews
- Model:
- QN43Q60CAFXZA
- SKU:
- 6537420
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the 43" Class Q60C QLED 4K UHD Smart Tizen TV (2023) for its exceptional picture quality, ease of use, and vibrant colors. Many also praise the user-friendly remote control and the TV's sleek, space-saving design. While some users wish for a higher volume and refresh rate, the overall feedback highlights a positive user experience. The television is also frequently cited as a great value for its price.
This summary was generated by AI based on customer reviews.
Skip it.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I unfortunately had to return it. It’s not TERRIBLE. Like, it works. The setup was cool and futuristic, I loved how I could hold my phone up to the screen to get things to work but man. My 2016 4k Samsung honestly looks just as good outside of the even more fake HDR it had and it didn’t get too bright. The UI also lagged a decent amount. I ended up taking this back and just paying more for the LG C2. However, please take note, you can literally buy the 48inch LG C1 for about this same price now and that’s OLED with hdmi 2.1. Like they look like you’re watching an actual picture. I really don’t understand how this 43inch has a more premium price when the black levels aren’t great and you can still see light coming in on the corners of the backlight and the colors had to be color corrected a lot to get natural skin tones. Samsung also really needs to just use Android TV or even Roku at this point. But what really hurt this tv is no local dimming zones. I mean I have a 65 inch Hisense U6G as well, cheaper than this tv and the black levels are INSANE and it doesn’t even have a lot of local dimming like some TVs. Almost made me think I’d never need an OLED. It’s an odd choice for a tv. I’m sad cause I could have saved so much time skipping this tv for something else.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Annoyed,
We value your feedback, and regret to hear that you weren’t completely satisfied with Samsung's Q60C TV. Please know we are always here to help, and we could have assisted in providing settings adjustments to resolve any issues you were experiencing.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
A little disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No user manual. Why isn't a user manual included with TV? Buttons on bottom of TV not intuitive.
I would recommend this to a friendBrand response from Samsung
Posted .SamP,
Thank you for your review. Please know you can download the Q60C TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the Q60C TV under QLED 4K TVs > C Model Lineup to download the guides you would like.
The e-Manual and Remote Guides are also embedded into the TV itself under Menu > Settings > Support.
I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is working fine, perfect size for my needs.
I would recommend this to a friendSamsung does it again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another great Samsung TV. Could not ask for more.
I would recommend this to a friendMs.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was good and tech was knowledgeable and informative.
I would recommend this to a friendNo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A present for my wife, Happy Wife...Happy Life. No more to say.
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture on all streaming applications we use
I would recommend this to a friendBrand response from Samsung
Posted .OnlineShopper,
Thanks for taking a moment to review Samsung’s Q60C TV. If you’re experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help.
Please reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
We hope to hear from you soon!
~ Samsung Specialist
Got this for my sons birthday
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent television for the money my son loves it. Great gaming capability
I would recommend this to a friendGood buy, for nice set.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice set took a while to set up partly due to local service.
I would recommend this to a friendDon’t Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 years, I can give a more comprehensive review. There has always been issues with the color red coming through a weirdly bright shade as well as anything with a pattern on it not coming through correctly. It has been lagging for months now for no reason and sometimes freezes completely. The remote does break easily but it did hold a long charge. Had to buy a replacement remote. Parents bought the same tv and have the same issues. We also bought it in a smaller size and that one has the same issues plus the volume doesn’t work properly and you can barely hear it at level 50. Would not recommend.
No, I would not recommend this to a friendFirst Samsung tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its a good TV. wish it had more streaming apps like paramount+
I would recommend this to a friendBrand response from Samsung
Posted .Hi GailN,
Thank you for your review. Please know Paramount+ (and hundreds of additional apps) are absolutely available on your Q60C TV. To access the App Store, press the Home button on your remote, which redirects you to the Home Screen. Press the left directional button to select Media, which located on the leftmost part of the Smart Hub Home Screen within the static menu. From there, select APPS to see a variety of available apps and install the ones you’d like.
Should you ever have questions or need help with TV features, specs, or operation, we are here to help. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Great Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is excellent. I just wish they had a bigger remote.
I would recommend this to a friendRelentlessly annoying interface
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: nice screen Cons: this tv annoys me to no living end. I have the tv set to “start with smart screen hub” and the other option is to open the last app that you used. Despite starting with the hub, the tv always opens whatever app I used last. It’s most annoying with anything connected by an hdmi. Repeatedly, over and over, it will boot up and navigate to the hdmi and kick me out of the app that I keep opening. Once I unplugged the Blu-ray to stop the cycle and it started up the PlayStation. The tv does this with apps too. As in, I open Hulu but it keeps trying to open Netflix and kicks me out of Hulu a few times before Hulu will stay open. I hate it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Squirrel,
We appreciate your review of Samsung’s Q60C TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Color
Doesn’t like Apple products
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has beautiful color but it cannot connect up to Apple products properly. I was able to get video but no sound. Customer service said do a hard boot. We did that five times still no sound
No, I would not recommend this to a friendBrand response from Samsung
Posted .BruceA,
We appreciate you taking the time to let us know about your experience with AirPlay on your Q60C TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
TV experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV did not meet my expectations. I would not prefer it for next time.
No, I would not recommend this to a friendGood
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv wasn’t bad it was kinda slow but it could’ve been the WiFi I chose. Overall I would recommend this tv for the price
I would recommend this to a friendgood for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stand a bit low xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx 50 it is !
I would recommend this to a friend- Cons mentioned:Refresh rate
TV yes PC no
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As far as a TV it works well , using it as a monitor for PC doesn't work refresh rate is way to slow , I personally thought it was to bright hurt my eyes but that on me
No, I would not recommend this to a friendBrand response from Samsung
Posted .StephenM,
Thank you for sharing your thoughts on the refresh rate on Samsung's Q60C - we'll be sure to pass this along to our internal teams.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Works, still working.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had troubĺe setting up my tv. Geek sqad helped. It's nice.
I would recommend this to a friendAwful tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't figure out why this tv had a lot of great reviews, and then I realized they were given for free products. This tv is awful. Apps only load half the time, the pause button never actually pauses anything. It randomly changes apps and videos all the time. We got it to replace a 7 year old tv that was having some issues with the screen and honestly, the 7 year old tv is still better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Maggie,
We appreciate your feedback on Samsung's Q60C TV. For optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist