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Customer Ratings & Reviews

Your price for this item is $497.99
The comparable value price is $549.99

Customer reviews

Rating 4.6 out of 5 stars with 303 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 303 reviews
  • Rated 5 out of 5 stars

    Consider This Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, perfect screen size especially for a bedroom.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV with nice color etc. New OS for the TV is good as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Resolution

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality resolution. Worth it to have this tv.great quality tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal with Open Box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has been great so far. It’s very thin which is exactly what I was looking for. I bought this Open Box in Excellent condition. There was one tiny piece of damage on the backside, but this will be used in a personal project, so the damage doesn’t bother me. Well worth the discount of an Open Box purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good TV for the price. It loses some clarity and color as you view it from the side (45° or so from the front) but not as bad as some others. Easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture. Confusing remote and setup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Confusing remote and setup. Good value for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 43" Class Q60D TV (2024)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It's located in our office. Operating procedures were easy to follow. I'm happy and thoroughly satisfied. POSITIVE experience. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Downstairs TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect where location is. Needed a small area filled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rv tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for your RV. Bright and sharp picture

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE CUSTOMER SERVICE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to give local stores with online options my business rather than 100% online businesses. I bought on open box TV in "excellent" condition that is supposed to have all original accessories and packaging. The TV was delivered quickly, but without the stand, which I needed to set the TV on a dresser. I'm understanding, everyone makes mistakes. Here's where the real problem starts. I call my local Best Buy, like I have done 100 times in the past, but apparently not recently. Instead of my local store, my call is sent to a "call center" I'm guessing in Mexico. Local stores NO LONGER TAKE PHONE CALLS!! I ended up calling 3 times and each person had a thick Mexican accent and were hard to understand. The first person gave me the wrong information and disconnected. The second person was very helpful and explained some things to me that made sense--for the most part. But, his department couldn't solve the problem, so he transferred me to someone he said could. After waiting on hold for a THIRD time in 20 minutes, a person listened to me and said I had the wrong department and he would connect me to the correct department. A couple clicks later and my call was disconnected!! I called back a THIRD time, and after 15 minutes on hold, I hung up completely frustrated. During this fiasco, I was told that my local store could not fix the problem and simply provide me a stand for the TV. Because my local store did not ship me the TV, they were not responsible for helping with any problems; the store that shipped me the TV is responsible for correcting the missing parts. Now, back to the part about local storea not taking phone calls. I am UNABLE TO CALL the store that sent me the TV to ask them to send a stand that they didn’t put in the box!!! And, this store is about 80 miles away from me and well over an hour drive each way!! What's the point of being a national chain if conveniently located stores cannot help you if an item came from a different store. BEST BUY!! You can and MUST do better. I see the same lowering of standards and customer support that SEARS started doing before they nose-dived and went out of business. With such horrible customer service Best Buy, I may as well just buy my electronics on Amazon!! Oh by the way, the TV is great!! Heading out to my l8cal store to see if they will "break the rules" and help me.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      MikeT,

      We appreciate you sharing your experience; however, we recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.

      You may also want to consider providing feedback directly to the Best Buy store where you made your purchase.

      Should you have any questions or need help with your TV once your issue has been resolved, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    You get your monies worth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with this TV, the colors are awesome and the sound is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No box great buy at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great open box (actually no box). Like new and works great. I'm happy with what I got for the price paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv purchased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love Samsung TV’s I would buy again !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sharp Picture for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have 2 of these versions mounted in my living room as secondary TVs for sports viewing. They get the job done. Good picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW, WHAT A SURPRISE FOR SERVICE AND HELP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OUR SERVICE WAS EXCELLENT, THE SALES MAN WAS SO INFORMATIVE THAT IT ENABLED TO MAKE THE BEST CHOICE FOR A NEW TV AND TO COME BACK AND BUY WITHIN A SHORT PERIOD OF TIME FOR ANOTHER ONE IN ANOTHER ROOM. DO NOT HESITATE FOR POURCHASE THE SAMSUNG TV AND OTHER SERVICES .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound and picture. Very satisfied with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfectly in the spot over my mantle. Sharp picture, great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but need to remove unnecessary application

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She’s a beauty!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv so far! Perfect picture and functions all around! Great price too!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Let down

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this when my 18 year old Samsung died. From past experience it was a no brainer to get another Samsung. There were several price options to choose from so I decided to get the more expensive model. I brought it home wired it up, plugged it in and spent some time figuring out the menus. I was shicked that some channels looked blue some green and some pink. I turned off all “auto” settings, tuned into a known great picture quality channel. I dialed in the picture and things looked great until it went to a commercial. The image either looked washed out on some or dark and lacking contrast on others. I still had issues with the tint on different channels. I never had this much problems with my old Samsung. Additionally, this tv lacks an audio out. Seeing all of these issues, Im going to return it and get something else and save some money.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Chris66,

      Thank you for sharing your experience. If you have not yet returned your unit, please give us the opportunity to troubleshoot your issue and to work towards a solution.

      You can reach Samsung Support at 1-800-SAMSUNG (ask for TVs), 8 AM – 12 AM EST, 7 days a week.

      We hope to hear from you.

      ~ Samsung Specialist Samsung