Customer Ratings & Reviews

For the price I got it, it has a gorgeous display that impresses every time I use it. The color contrast is unbeatable.

As far as I know, our new TV is fine, possibly overpriced. This purchase was to replace our failed Vizio TV, purchased at Best Buy. I took this set to the Best Buy on Poplar Ave (Memphis) and it was sent off to Chicago for repair. This was on a Saturday. By Wednesday, the "tracking" indicated no different status than when I first dropped the set off four days earlier. I attempted to talk with Customer Service at the store but discovered that it was a central center. Regardless, the gentleman there [Christian] said that I would be contacted within a certain time period but that time passed with no contact. All this while, at least a week after dropping off the set, the tracking info had not changed status from what it was when I dropped the set at the store. I went to the store and talked with the manager at the Geek center; she was no help. After two weeks, I was notified that the set would not be repaired and I would receive credit, which I did. Essentially, I experienced poor customer service and probably would not have purchased the new set at BB, but that's where my store credit was.

Great product at a good price. The customer service during the purchase and set up were very professional.

Excellent product quality. Resolution exceptional Operating, set up instructions, Samsung technical support very good. TV is perfect size for medium size room.

So car so good tv works very well fantastic picture work well the the sound bar as well

I use it for my computer monitor and boy am I glad I decided to on this over a regular monitor.

Overall it's ok for the $$. The sound and color quality could be better. It depends on what we're watching. I'm not spendig $1000 for a tv, though.

For the price, this is a more than acceptable TV. I expected a better screen resolution since it's true 4K. Also recommend a sound bar. Haven't tried the 'smart' TV part of it yet.

Very good display quality, crisp, sharp. Sound bar is needed for more customized audio.

Great TV just wish the remote was a little bigger and easier to use

Great tv for the spare room. Glad I purchased this tv

This is my second Samsung TV. I love it and the updated feature. Now i want to buy a sound bar.

The product met and exceeded our expectations. The scheduled install went well.

Excellent product and very knowledgeable staff very happy with product

I have an LG OLED TV which I play a game on and it got some nasty burn-in. I got this choice to avoid that issue. It looks fine.

I like the quality than Samsung has and the price was perfect and was in my budget.

Great tv works amazing well. I love Samsung tv they work the best

Very customer friendly service and my warranty agreement was honored.

Excellent customer service from the gentleman who helped me choose the tv to the installers. Very friendly and considerate people!

Such an easy decision with Samsung products and purchased effortlessly at Best Buy. No hassle shoping.