Customer Ratings & Reviews

The graphics are extremely clear and a huge jump in quality from my last TV that was 12 years old. The sound is only fair. I will get a soundbar to improve it.

I bought this unit for my mom and she's loving it. This 43" screen size is my mom's preference. But setup was very easy, featuring two options - QR code and remote control. These two options are a great elimination of the cumbersome task of flipping through pages of a user manual. The app layout is decent and the screen resolution is great. Compared to previous designs, the TV remote that came with the unit is excellent. It is flat, portable, and of decent quality. I use Smart Things option to offer my mom remote assistance when I'm not around to get the TV to do what she wants. Overall, I do not regret this purchase and my mom is loving the experience.

Great size, sharp clarity, good sound, easy to set up, ease of use with multiple streaming options, Very happy.

Picture, Sound and Brightness are all excellent as indicated. Setup was relatively simple although I did require assistance with setting up a Samsung account. The customer service representative that I spoke with was polite and professional and helped me through the process and the part that I was having difficulty with. That resolved the conversation with the customer service representative was ended. The next issue that I encountered is as follows. The Samsung 43"QLED 4K TV was in a different room than the internet router so WIFI was required to connect to the network. Initially the connection through WIFI was successful, However over the first two days the TV dropped the WIFI connection several times. The network is a 250G fiberoptic network utilizing a Mesh Router and one Satellite Mesh Unit. The primary TV (also a Samsung) is connected to the Mesh Router with an ethernet cable. Six other devices, including this new TV, were connected to the network via WIFI. All of the six devices connected via WIFI, with the exception of this new TV which continued to drop the signal, remained connected via WIFI to the network and worked flawlessly. Several attempts using different instructions and methods to reset and connect TV to the network via WIFI failed. The only way that this problem was remedied was to move the Satellite Mesh Unit from the front of the house to the room that this new TV was in and to connect this TV to the Satellite Mesh Unit using an ethernet cable. Once this was done the problem was solved. Though not 100% certain, the issue is a WIFI module that is malfunctioning or is simply inadequate (poor quality, unreliable) to do the job. Subsequently I have read reviews of similar issues relative to other TV manufacturers and WIFI modules.

The picture is very clear and the set up went fine. We just purchased a Samsung zsound bar too but haven't hooked up yet. The tv is very light and the legs / stand worked out great with our stand. Samsung has very clear instructions. I did have one question and I called them for support. The tech knew exactly what I was talking about and answered my question in seconds.

This tv is absolutely phenomenal. From the crystal clear picture quality to the immersive sound system, it truly enhances any viewing experience. The design is sleek and modern, fitting seamlessly into any room decor. The user-friendly interface makes it incredibly easy to navigate and control all the features. Overall, this tv is a must-have for anyone looking for a top-of-the-line home entertainment system. I would highly recommend this product to anyone looking for a high-quality tv that exceeds expectations.

4 years ago I purchased same size tv at Best Buy and it quit. I called Best Buy and they said because I had geek squad I could exchange it for a new tv or get the value applied to a better tv. Wow how great is that?? The new tv is the Best ever tv I love it, especially the perfect picture. I irdered it over the phone guided by a knowledgable sales person who was exceptionally educated and answered all my questions and asked me some to know exactly what I wanted and need. Delivery was scheduled to my timeframe it was delivered on time and perfectly executed. I was. Delighted getting it on Best Buy’s credit plan was so easy. I love the Geek squad and I know if I need help they will help me.. thank you for fabulous service and making it all so easy!!! You have been and will be my go to for all my electronics done laptop to pc to tv!

Picture us good and it was basically pretty easy to set up. I wish that Best Buy would have delivered it -- "a 43" screen is too small to deliver." (Not even if I paid a delivery charge). It wasn't all that heavy, but it was awkward awkward to carry up a couple of flights of stairs for an 80 year old like me.

Nice TV, it's clarity and color are remarkable. It's much better than the cheap TVs, so worth the money. The 43 inch size is perfect for my apartment. I had geek squad set it up and they were amazing, fast and definitely knew what they were doing. They did it in a very short amount of time.

Nice picture, easy setting, light, perfect color good size for bedroom

Great color, standard Samsung remote, user friendly, great price, purchase day prior it was ready next day for pick up. Great customer service at Chesapeake Sq Mall location.

Nine months of extensive use so far. Pocture quality is very good. Sound quality is poor and you should get a sound bar or an external blue tooth speaker. Smart features are easy to use. Good value for the money but I would get a top of the line model were I to do it again for even better picture quality.

Great TV. Good picture quality and easy set up. The Tizen feature takes some getting used to (I am an old guy) but everything works well and we enjoy the TV. Good work Samsung

While not quite as striking as an OLED, this QLED offers great clarity and dynamic range and seems to be much better than a comparable standard LED. The Samsung Smart TV features are actually much better than I expected and I ended up using it rather than the Roku I had. Very easy to connect up your existing Netflix, Spotify, etc accounts, plus it has some mildly interesting apps that come with it. Sound quality is good, dialogue is easy to understand. The Remote is minimal but easy to use and I have not missed for any features. Only issues, none of which are major: - As with all LED and QLED TVs with rim lighting, you can see some slight unevenness in brightness at low (and I mean low) black scenes, such as star scape at the opening of an Alien movie. - The model we got cannot DVR OTA TV. Seems to have the hardware to do it, but may be region locked against it for legal reasons.

Super clear picture, love the SMART TV menu, and the ability to use my favorite apps. However, the screen sharing option can be glitchy and there are some apps that are not yet available with Samsung, such as the Peloton app.

Bought to put in our bedroom and wow the picture is amazing. This is my first "Q" led tv and for the price during Christmas sales going on I couldn't pass it up. Easy set up and so much more. I will have to learn more about all the things i can do with it but not there yet

I really like this TV. It's simple to use and has a great picture

Bought this TV for our kitchen area. The wife has been asking for one for a couple of years. She loves it. Great picture and easy to setup.

The screen and the color of the shows are great. Also, the size and lightness of the TV are wonderful.

Its a great hud display and the live tv is awesome. Its super easy to put together as well which is a huge plus. The 4k quality is great as well, just watch the movie how to train your dragon on this tv and youll see exactly what im talking about