Customer Ratings & Reviews
- Model:
- QN43Q60DAFXZA
- SKU:
- 6576294
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the excellent picture quality and vibrant colors of the 43” Class Q60D Series QLED 4K Smart Tizen TV (2024). The ease of setup and user-friendly interface are also frequently praised, along with the lightweight design and convenient size. Positive feedback also highlights the innovative solar-powered remote control.
This summary was generated by AI based on customer reviews.
Customer Service?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As far as I know, our new TV is fine, possibly overpriced. This purchase was to replace our failed Vizio TV, purchased at Best Buy. I took this set to the Best Buy on Poplar Ave (Memphis) and it was sent off to Chicago for repair. This was on a Saturday. By Wednesday, the "tracking" indicated no different status than when I first dropped the set off four days earlier. I attempted to talk with Customer Service at the store but discovered that it was a central center. Regardless, the gentleman there [Christian] said that I would be contacted within a certain time period but that time passed with no contact. All this while, at least a week after dropping off the set, the tracking info had not changed status from what it was when I dropped the set at the store. I went to the store and talked with the manager at the Geek center; she was no help. After two weeks, I was notified that the set would not be repaired and I would receive credit, which I did. Essentially, I experienced poor customer service and probably would not have purchased the new set at BB, but that's where my store credit was.
I would recommend this to a friendBrand response from Samsung
Posted .MarkB,
We appreciate you sharing your experience; however, we recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
You may also want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have any questions or need help with your TV once your issue has been resolved, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Samsung TV review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a good price. The customer service during the purchase and set up were very professional.
I would recommend this to a friendGlad I bought this TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So car so good tv works very well fantastic picture work well the the sound bar as well
I would recommend this to a friendGreat as a computer monitor
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it for my computer monitor and boy am I glad I decided to on this over a regular monitor.
I would recommend this to a friendSound and display
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good display quality, crisp, sharp. Sound bar is needed for more customized audio.
I would recommend this to a friendOwner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product quality. Resolution exceptional Operating, set up instructions, Samsung technical support very good. TV is perfect size for medium size room.
I would recommend this to a friendGood buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the spare room. Glad I purchased this tv
I would recommend this to a friendKT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV just wish the remote was a little bigger and easier to use
I would recommend this to a friendA decent 4K TV at a decent price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, this is a more than acceptable TV. I expected a better screen resolution since it's true 4K. Also recommend a sound bar. Haven't tried the 'smart' TV part of it yet.
I would recommend this to a friendBest TV EVER!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Samsung TV. I love it and the updated feature. Now i want to buy a sound bar.
I would recommend this to a friendWorth the money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product met and exceeded our expectations. The scheduled install went well.
I would recommend this to a friendFair qualtiy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it's ok for the $$. The sound and color quality could be better. It depends on what we're watching. I'm not spendig $1000 for a tv, though.
I would recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and very knowledgeable staff very happy with product
I would recommend this to a friendHappy with this choice - no burn-in with games
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have an LG OLED TV which I play a game on and it got some nasty burn-in. I got this choice to avoid that issue. It looks fine.
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv works amazing well. I love Samsung tv they work the best
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the quality than Samsung has and the price was perfect and was in my budget.
I would recommend this to a friendHappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very customer friendly service and my warranty agreement was honored.
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service from the gentleman who helped me choose the tv to the installers. Very friendly and considerate people!
I would recommend this to a friendSamsung 43 in Q60D
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, looks good, great value and would recommend..
I would recommend this to a friendSamsung QLED Picture perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture clarity of this TV. Purchased for bedroom, so didn't want a huge TV. Perfect
I would recommend this to a friend
