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Customer Ratings & Reviews

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The comparable value price is $1,099.99

Customer reviews

Rating 4.3 out of 5 stars with 106 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the excellent picture quality and lifelike colors of the 43" Class QN90C Neo QLED 4K UHD Smart Tizen TV (2023). The ease of setup and user-friendly interface are also frequently praised. While some users find the remote control less intuitive, the overall experience is considered positive due to the impressive display and smart TV features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 106 reviews
  • Rated 2 out of 5 stars

    It's ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not worth what I paid....not worth $1000.!!!!!!! I was given probably a tv you had too many in stock...very disappoited..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the service, love the TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV, we have a 50" in the living room and after watching it, replaced our 43" in the bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEO GLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful TV, I love Samsung products, so glad we purchased this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ot was missing a pixel out of the box immediately returning it

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Cjdunn,

      I'm sorry to hear of your experience with Samsung's QN90C TV. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.

      Should you have questions or concerns regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! I've had it for a few weeks and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Great knowledgeable customer service and delivery of products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung QLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for gaming Sweet graphics! Definitely happy with this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    customer service very good. i don't have anymore to say7

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderfully clear and bright screen. All the Apple TV stuff is there as are the other (Roku) type apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grest t.v

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product just as described. I purchased this for my sister and she loves it! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I want to win gift card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like buying frivolous, materialistic items because i can't afford to buy a home :/

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not That Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased this TV. The picture is so bright that it is cartoonish. Picture quality on older movies or classic movies is very poor, and the sound quality on certain movies is very poor. Samsung advises buying their $300 sound bar on top of this pricey set. Samsung quality is going down.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 43" Class QN90C NEO QLED 4K Smart TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung 43" Class QN90C NEO QLED 4K Smart TV Got it on sale and GREAT PRODUCT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love this tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neo qled blows every other tv away………….,.,………………….

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It Broke Really fast!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this tv for less than a week when the LEDs started to go out. I returned it to Best Buy and got a 100% refund. Best Buy's service is a 5/5 the tv.....0/5!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      CS17,

      It’s unfortunate to hear of the issues that have caused you to return your QN90C TV. Your experience is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.

      LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      We hope to regain you as a customer in the future.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Not worth the high price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dissapointed with the image quality given the extremely high price

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      GerardoA,

      Thank you for sharing your thoughts on the picture quality of your QN90C TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.

      If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.

      Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
      ...and select the mode that best fits your usage:

      1. Standard: Is the default mode suitable for general viewing environments
      2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
      3. Eco: Provided to save energy
      4. Movie: Suitable for watching TV or movies in a dark room
      5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.

      Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings > Intelligent Mode.

      If adjusting image settings does not improve your picture, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Exchanged for a Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to return it. The screen was damaged. We bought a Sony

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      CindyK,

      It’s unfortunate to hear of the issues that have caused you to return your QN90C TV. Your experience is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.

      LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    top notch 43" TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    many people arent too educated when it comes to TVs, so allow me to give a fair review on the QN90C 43". i bought this to be my primary gaming tv while also being my main tv i watch movies and stream on. samsung yet again came out with an amazing miniLED TV, best in the market. the 43" version of the QN90C has the antiglare screen feature now on it, which previous years models didnt. the antiglare works phenomenally. when gaming on my PS5, the experience is definitely fluid while maintaining prestine picture quality. market leading low input lag and a strong processor allows for masterful gameplay. the neo QLED tech in this TV really allows for crisp quality with accurate colors and even deep deep blacks for an LED TV. the Tizen operating system is very user friendly and intuitive, easier to navigate than even google or roku operating systems, while offering many more features and apps as well. overall a very well rounded and versatile TV that is strong in every aspect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent, detailed picture quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality of this TV is excellent, whether viewing from FIOS cable or streaming Amazon, Hulu, or Netflix. I would have given this five stars except that the sound quality is only average for a flat screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and easy setup. Perfect tv for my master bedroom.

    I would recommend this to a friend
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