Customer Ratings & Reviews
- Model:
- QN43LS03TAFXZA
- SKU:
- 6403066
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 43" Class The Frame Series LED 4K UHD Smart Tizen TV for its exceptional picture quality and stunning design. Many users are impressed with how it can be mounted on the wall like a picture, enhancing the aesthetics of their living space. The easy setup process and the inclusion of a no-gap wall mount, one connect box, and cable are also highly appreciated. While some customers find the price to be a con, many believe that the TV's features and overall quality justify its cost.
This summary was generated by AI based on customer reviews.
Neat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works great and looks great. Art mode is neat, although you likely will not use it often.
I would recommend this to a friendFrame TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Frame TV is very good TV on its own. The Art Mode is what makes it fantastic. So, so cool!
I would recommend this to a friendLove tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love that the best tv we got congratulations best by
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, performs as described in the product description. I would recommend this TV.
I would recommend this to a friendGood product good services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product good services Good product good services Good product good services
I would recommend this to a friendLove it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this frame tv, perfect for my home. I love to display art
I would recommend this to a friendPick up today!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Who doesn't want or need one for their bedroom right..... Now!
I would recommend this to a friendAesthetics Are Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV, very aesthetically pleasing in any setting.
I would recommend this to a friendExcellent functionalities
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent functionalities and quality. Very easy to use too
I would recommend this to a friendShould have been matte
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung dropped the ball by not making this display with a matte non reflective finish. I installed a custom sized anti reflection film and it is 100% a needed (but difficult) upgrade. Other than that it works well
I would recommend this to a friendGood TV, bad experience
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a terrible experience picking up the TV. It was supposed to be an open box in good condition. When we got to the store, it was missing the one connect box, cables and remote. After an hour, of pleading someone searched the store they found the parts. We have enjoyed the TV, but after two months of owning it, there is a big white spot about 10 inches by 10 inches on the bottom right corner of the screen.
I would recommend this to a friendnot 4k, 1080
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not 4k , 1080 the idea of flat mount is very good but it is not worth high price for 1080 picture quality get a 4k for same or less
No, I would not recommend this to a friendBrand response from Samsung
Posted .octo:
Thank you for sharing your review of the 43” Frame QLED 4K UHD Smart TV. I am sorry to hear that you are not completely happy with the 4K experience. The TV will upscale as best as possible any content sent to it. The closer your content is to 4K, the better the image will look on the screen.
Here are some tips to help improve the sharpness.
1) HDMI cables are recommended for optimal HD viewing.
2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
3) Adjust the cable box or satellite box's video output resolution to 1080i.
4) Look for a channel that is broadcasting native HD content. For over the air/cable antenna connection, try these steps to find HD channels: Go to Menu>Settings> Broadcasting> Auto Program
I hope this helps. Should you need further assistance, please contact Samsung TV Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Frame TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setting up the art was not user friendly..we use IPads and iPhones and do not have a PC.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Charlie:
Thank you for purchasing the 43” Frame TV and for sharing your user experience with setup. We value your feedback and will share it with our teams.
Should you need assistance with features or usage, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Complicated to use and doesn’t always work.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had a lot of problems with the sound bar and the tv working together. The remotes are enemies. And then throw in our cable remote and that’s a whole nother story.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Twotone,
Thank you for purchasing and reviewing this Samsung The Frame TV.
I am sorry to see that you had trouble with the sound bar connection and remote.
You can find detailed step-by-step guide of connecting with devices and remote functionality in the eManual right on your TV screen.
To open the e-Manual, Go to Settings - Support , then Open e-Manual
Should you need further assistance with features or usage, please do reach out to our Customer Service at:
1) Phone: 1-800-SAMSUNG, available 8AM - 12AM EST 7days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Thank you for choosing Samsung. We hope these tips help you better enjoy the premium features of your TV.
- Samsung Ambassador
Defective products
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 1month tv having issue connecting to Wifi. I have 3 Samsung TVs two of which a frame TVs and only the frame TVs will consistently drop the Wifi network connections within a couple of days. I have tried the troubleshooting process of unplugging/ replug and factory resets but the issues continues to occur every couple of days. Not to mention they sent a defective product after the order has been on back order for 2 months after I purchased them in November.
No, I would not recommend this to a friendLooks lovely but seems to be trash!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this TV in May.. it's September and this TV must have turned it self off 15 times. Now it will not turn back on.. thr last time I was able to watch TV. It would not allow me to watch anything except Netflix....
No, I would not recommend this to a friendBrand response from Samsung
Posted .Disappointed:
Thank you for purchasing the Frame TV. If your TV appears to turn off by itself, try disabling some of the TV's energy efficiency functions.
See if Sleep Timer has been enabled. The Sleep Timer automatically turns the TV off after a specific period of time.
- Settings > General > System Manager > Time > Sleep Timer
If the Sleep Timer has not been enabled, see if Auto Power Off or Off Timer has been enabled and disable it.
- Settings > General > Eco Solution > Auto Power Off
- Settings > General > System Manager > Time > Off Timer
If this is being caused by something other than a Sleep Timer or energy efficiency features, please contact Samsung Customer Support so we can better assist you with troubleshooting or warranty service.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com)
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
- Samsung Solutions
Don't count on Samsung
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst TV and support I have ever experienced. Would like Samsung to refund my money. Hours of time wasted with their support team and no end in sight.
No, I would not recommend this to a friendWorst Shopping Experience with BestBuy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst shopping experience wuth Bestbuy. No help, 7 calls and 2 emails stuck with a defective product. Reporting to HQ.
No, I would not recommend this to a friendInitially liked
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No longer working and I haven't even used it very long. Trying to call, but am still on hold after 10 minutes. Please help!
No, I would not recommend this to a friendBrand response from Samsung
Posted .DocS:
I am very sorry to hear that you are experiencing issues with your 43" Frame TV. Please reach out to us via any of the following so that we can provide step-by-step troubleshooting or answer any questions you may have.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com)
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
- Samsung Solutions
Stopped working after 1 week
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Black screen is all that o get now. Stopped working after 1 week of normal use.
No, I would not recommend this to a friend