Customers frequently mention the appealing design of the 43” The Frame Customizable Bezel, noting that it resembles a picture frame when not in use. Customers also highlight the good quality of the product. There were no negative comments about the product.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-31 of 31 reviews
Pros mentioned:
Design
Rated 5 out of 5 stars
Frame
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought in white for my frame tv and it looks fabulous!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The bezel is beautiful. A nice addition to the picture frame
I would recommend this to a friend
Rated 5 out of 5 stars
Nice but make sure to match correct year model wia
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice concept but didn't fit the 43" frame Samsung I have ( I think mine is the 2020 version). Make sure to check in the specs what year model these frames are for. I missed that detail during the purchase process.
Nice for the price even though it is just plastic.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For a hundred bucks this is a winner. We did buy a DECO TV frame which was $310. Though the DECO is nicer it isn't $200 nicer -- plus it never sat flat so it was returned. Installed white on 43" TV that sits over our mantle and matches nicely -- actually like the thin frame and the sensors work with it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I ordered this in store because they did not have it in stock and they sent it to the wrong address so I did not receive it. I called customer service and two different people hung up on me without helping me. I then went into the store and all they would do is call the same customer service line and said they needed to file an investigation and would not refund me. So I have paid for this and have not received it. So essentially BEST BUY STOLE MY MONEY. THEY ARE USELESS. DO NOT SHOP HERE.
Please know you are leaving a review for the Frame TV Bezel, not the service provided by Best Buy. Please follow up directly with Best Buy for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.