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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 840 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, color, price, gaming experience, sound, and smart TV features. They appreciate the easy setup and great graphics. However, customers are negative about the remote control, refresh rate, some smart features, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 840 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth of money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product after using Samsung 6950. I'm fully satisfied with the performance of this smart TV. The picture quality is awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A++ Picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV from Best Buy (open box) and to say the picture is good is an understatement. The clarity, color, and visual images are stunning!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tv for my bedroom the picture quality is extremely the best I've seen,and love all the smart features.I would highly recommend this television.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent picture and clear sound quality. Best TV ever. Installer was very helpful in showing all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best picture that I have ever had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Samsung - 49" Class - LED - NU8000 Series - 2160p - Smart - 4K UHD TV with HDRand I was surprised by the quality of the picture. Great product.

    I would recommend this to a friend
  • Cons mentioned:
    Motion blur, Refresh rate

    Rated 3 out of 5 stars

    Looks decent, but not true 120 refresh rate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has the soap opera effect especially when watching regular TV shows. Box says 120 refresh rate but Def not 120. No option to adjust motion blur either! Will be returning and possibly looking into a Sony or LG.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Would have liked a beginners guide to using a smart TV (like how to add apps and different functionalities available). Have had for 2 months and am very pleased with the tv. Sound is okay but we also got a sound bar and that improves the sound greatly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent performance for a fair price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with the picture quality of this unit. The sound quality is a noticeable step up from other sets I've used. Very satisfied customer.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for Mom

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Mom for her bedroom. It's fantastic. She loves it. She's 69, and loves the little remote. Picture is crisp and clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 49" Class - LED - NU8000 Series

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightning took out a surge protector that in turn took out my old TV. Great features and was worth the price at the time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't need a tv that was top end, and at a reasonable cost. This tv delivers great quality for us tv viewers who are not everyday tv viewers.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SAMSUNG 49"TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV. It's in our bedroom & we have it set on low light to not interfere with getting sleepy...the picture is still sharp & clear.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great replacement TV for my Mother.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a replacement for my Mother, I did my research and I was not disappointed . The color POPS!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable TV ! The Best Purchase I’ve made in a while . Beautiful Picture, You will never be tied to a cable again and it’s So Wonderful ! !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a replacement from the mu series by far has blown away my expectations great picture and color quality you would expect from Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has a wonderfully clear picture with great color. I like that I can get to Netflix, Prime and more with just a push of a button.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    vivid picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 49 inch 4k 8000 series picture is phenomenal the sound is crisp and clear. Well worth the price i paid for it....easy hookup.Samsung you did really good in making this product.

    I would recommend this to a friend
  • Cons mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Hdr gaming

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price, gaming and movies run well 60hz isn't the best but gets the job done for casuals

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was doubtful at first, but the television is amazing. The picture is clear and the sound is perfect. I couldn’t ask for a better television.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for guest room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to setup, bought an indoor antenna and it worked like a charm. great picture and excellent size for our room.

    I would recommend this to a friend