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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 840 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, color, price, gaming experience, sound, and smart TV features. They appreciate the easy setup and great graphics. However, customers are negative about the remote control, refresh rate, some smart features, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 840 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture, sound not as good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great size and weight, sound could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family convinced me that after 20 years with my old tv it was time for a new one. I watch a lot of sports and am throughly amazed at the clarity and depth perception on my new tv. Sorry I waited so long.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics and decent sound. I am happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Really good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good TV. Can'tbeat the quality for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Still getting used to it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this TV. It's so life like. No issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv
    Cons mentioned:
    Refresh rate

    Rated 2 out of 5 stars

    not a good tv.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it and returned it a week later. Terrible refresh rate. Picture was ok at best. Tv size is good. HDR is not as good as more.expensive tvs It was hard to.tell when HDR was in use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great pic. Sound varies too much between channels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy. Great picture which is all I really wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Easy remote to use. Clear picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is working wood and the definition is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was very helpful in aiding us in selecting the right tv for us. I asked to look at tvs listed in Consumer Reports and he was Knowledgeable and well versed in their pros and cons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I love the way that the TV sets up the cable box and programs the remote to work with it almost on its own. You don’t have to look up any codes or contact your cable provider.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great TV with lots of inputs

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV I've owned so far. Samsung support is very good for this model, with software updates still happening. My only gripe is that there's a noticeable bluetooth audio delay when I use a paired headphone. It's apparently not correctable by a software update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung...a great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a camp mainly because I had previously purchased another Samsung which turned out to be an excellent choice. I am very pleased with quality and performance of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    impressed by picture depth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unit works very good with all of the devices hooked up to TV. Our cable only broadcasts in 1080P but upscaling is great. Makes our Samsung series 4 1080P look like an old CRT tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Basic Ring doorbell camera Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The basic Ring Doorbell camera exceeds my expectation and was somewhat easy to install myself. I hung up on one step of the process but a quick call to Ring suppor and all was well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent mid-model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing tv! Crisp black levels for being an edge lit model and great up scaling. Noticed a huge difference when gaming on xbox and the apps are lightning fast to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV show or the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this TV and I thought I was going to be OK but when I got it home this TV does everything it’s awesome I love it I would recommend it to everyone thank you Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish we had known how fragile it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought tv in September IIRC and had it delivered and set up. Geek Squad came on time, set up, and *didn't review proper transport procedures with us* (oops) and took the packaging away. We should have asked them to leave it. A month later we moved house. The movers wrapped the tv in moving blanket and shrink wrap and carried it a mile to the new house, then cut their stuff off. O In the process a finger applied a little pressure to the glass. The new tv we spent $900 on was ruined. For the love of Pete, talk to people about this when delivering. If we had moved it ourselves we would have taken more effective precautions and it would still be the beautiful, bright tv it was. So, be aware when buying that 1 finger putting pressure on even the corner is enough to ruin it. (Somewhat interested in finding out if it's repairable.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K TV for gaming with low lag input. I love it has Freesync for my Xbox One X to change resolution, very similar like in pc. Supports 4k, 1440p, 1080p, 720p, 480p.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. One problem. Screws for stand were incorrect. Retuned and found same problem with with replacement TV. Would be fine if you were mounting it on a wall.

    I would recommend this to a friend