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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 840 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, color, price, gaming experience, sound, and smart TV features. They appreciate the easy setup and great graphics. However, customers are negative about the remote control, refresh rate, some smart features, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 840 reviews
  • Rated 5 out of 5 stars

    Great TV. Great Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked for quite a while before finding a TV that had bluetooth availability. This one did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv is great for the price paired with a 4k blu ray player, movies in 4k is out of this world

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming lover!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have family members that are gamers, they'll love this TV for their gaming systems!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for over a year, still very up to date with all the apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    samsung makes great tvs, this is their newest line, read reviews online for further details.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect TV for the bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase and the help from the home entertainment group was the best. I will be back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You're sitting too close your eyes will melt.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, my only regret is not getting a bigger screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crystal clear screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall for the price, great clear screen, huge improvement over the 3 yr old toshiba

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned this for more than a year and have had no problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like both TVs and Geek Squad was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a good job of hooking up TVs and receiver and the product I enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pic

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the most expensive Samsung but you wouldn’t know it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the latest features you would want in a tv. Love the voice command remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my brand new tv great Lightning and great functions a whole lot to choose from

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pros: 4k resolution looks great with good depth. 1080p blurays look great. Upscaling on lower resolutions is good. PS4 pro 4k gaming looks great. Good smart TV features and voice control. The cons: color accuracy isn't very good even after calibration using rtings.com settings. Looks a little washed out. HDR still seems a bit dark depending on what you're watching. Local dimming feature is terrible and can't be turned off. Once in a while when playing game the screen goes black for a second.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is good and the price was good. I would recommend Best Buy and Samsung.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not connecting to WiFi network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving 3 stars because the 49” was not connecting to my WiFi network at all. I’ve tried everything and it didn’t. I went in and exchanged it with a 55” same brand and so far it is working. It’s good for now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with quality and features. Easy to use all purpose remote control device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought one of these for my office. I loved it so much I bought one for my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is incredible, the images are amazing. I recommend this device!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just what we needed for our Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes using the tablet that much easier, HATE writing with a finger for notes.

    I would recommend this to a friend