Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the picture quality, color, price, gaming experience, sound, and smart TV features. They appreciate the easy setup and great graphics. However, customers are negative about the remote control, refresh rate, some smart features, and connectivity issues.
This summary was generated by AI based on customer reviews.
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good buy .....................................
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Samsung TV that I have purchased
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the resolution i live watching Netflix on my tv
I would recommend this to a friendGreat tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. My family loves it. Perfect picture color
I would recommend this to a friendGreat TV for 4K!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv to introduce yourself to the 4k world. Wow!!
I would recommend this to a friendGreat tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent product im so excited to use it i love it
I would recommend this to a friendIt is perfect in my living room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is perfect for my life style. Just what I wanted.
I would recommend this to a friendPerfect imaging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv my mother in law was happy with her new tv
I would recommend this to a friendN/A
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had replaced the one that had, because there was damage to the on I had, that I didn't do.
I would recommend this to a friendSales person needs more Training But did get some
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The manual of Samsung is not complete for normal buyers on connect units (TV and Sound Bar) still trying to learn them
I would recommend this to a friendNice TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would have given it a higher rating however I have had setup issues connecting my Yamaha sound bar to the ARC port. It seems better now, however once I initially turn on the TV the screen goes blank once then it comes back and everything works fine. Not sure why this happens. I have even changed my HDMI cables
I would recommend this to a friendBrand response from Samsung
Posted .JoeS,
Thank you for purchasing the Samsung NU8000 4K Smart TV. I am sorry to hear that you are experiencing issues.
Please reach out to us so that we can better troubleshoot this issue and provide steps towards a solution. You can contact us via:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
-Samsung Ambassador
Good picture on tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are enjoying tv for most part , bought a separate sound system that has not been quite as good as we thought it would be.
I would recommend this to a friendGreat 4K, Poor SD.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price conpared to Sony, and 4K video and XBox One look fantastic, but I watch alot of antennae TV and compared to my 10 year old 1080p Sony TV it just looks horrible. Fuzzy, waxy faces where it used to be sharp. Also an overall purple haze to the colors on SD sources. If you only watch 4K, HD sources and newer video games it may be for you. Nice remote, design, and sound is good.
No, I would not recommend this to a friendGreat buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far we have enjoyed this TV Easy set up and we love that part. No troubles at this time. Great buy.
I would recommend this to a friendNice TV for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on Black Friday for a great deal. Love the quality and display, would recommend to friend.
I would recommend this to a friendVery good TV for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got TV for $600 on sale. Works great. Could be better on dark scenes (only reason rating is not 5).
I would recommend this to a friendNice picture
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i have always liked Samsung TVs and this one is very good. Like the smart features too.
I would recommend this to a friendGenerally Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was disappointed there was no where to attach my TV EARS.
I would recommend this to a friendGood midrange 4K tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m pleased with this tv wish I’d of spent a few more bucks and went with the Q led instead.
I would recommend this to a friendVery clear picture.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was well-reviewed by Consumer Reports and has lived up to the reviews.
I would recommend this to a friend