Customer Ratings & Reviews
- Model:
- QN49Q6FNAFXZA
- SKU:
- 6254692
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 49" Class LED Q6F Series 4K UHD TV for its exceptional picture quality, vibrant colors, and affordable price. Many users are impressed with the stunning clarity and lifelike colors of the display, describing it as "transcendent" and "sublime." The TV's user-friendly interface and easy setup process are also highly commended, making it a great choice for those seeking a hassle-free entertainment experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Smart tv
Good quality but not compatible with the app
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the TV is good, but it isn't compatible with the Samsung Smart View app as it described. The app cannot find the TV in the network...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Martha:
I am sorry to see that you are having issues with the Smart View app. To use the Smart View function, your mobile device must support a mirroring function such as Screen Mirroring
or Smart View. To check whether your mobile device supports the mirroring function, refer to the mobile device's user manual.
For further assistance with this app, please contact us:
1) Phone: 1-800-SAMSUNG (ask for TVs)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/TVs/bd-p/tv
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
- Pros mentioned:Picture quality
Picture quality takes a quantum leap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Q6FN offers high end design and picture quality at a reasonable cost. DESIGN: The slim brushed metal bezel and crows feet stand are close in design to Samsung’s own Q8FN. The Q6 lacks the Ultra black elite filter found on the Q7,Q8 and Q9. The semi-gloss screen on offer helps minimize reflection and improve perceived contrast. SET UP: Once out of the box set up is a tool free low stress affair. Simply snap the two legs into their positions found on the bottom of display and your done. PICTURE: Samsung employs a VA based panel which offers excellent static contrast of around 6000:1, so black level performance is impressive. Samsung offers local dimming of the edge-lit variety with a limited amount of zones, so you may experience a little blooming/haloing around bright objects against a dark back ground. If you have a litte ambient light in your viewing area this shouldn’t be noticeable. For those that like to turn the lights off a gentle bias light behind the display would help alleviate the issue as well as minimize eye strain. The star of the show as far as picture quality goes is Samsung’s Quantum dot technology. Which uses a thin metal coating over their LED backlight to offer a broader spectrum of colors. Pair this with the peak brightness in HDR of 800+ nits and you get a saturated image with highlights that pop. Whether you’re watching UHD video or gaming on your PS4 Pro/Xbox one X you’ll be impressed with the image on hand. SOUND: Good sound quality isn’t often associated with built in speakers, but I was impressed with the audio quality of the TV. The 40w speaker set up offers two down firing speakers and a woofer for better than average sound. Will this replace a dedicated surround sound system or sound bar... no, but it is a good solution until or if you decide to upgrade. GAMING: Swinging through the sun drenched city of New York as Spider-man or the Jungles of Shadow of the Tomb raider as Lara Croft I was never disappointed. While the 60hz 49” variant lacks the Freesync/Variable refresh rate found on the native 120hz 55” and above sizes, the motion is still very good on this display. I have noticed no smearing/trailing in motion or unnatural motion blur. Input lag is also where Samsung excels offering around 13-15ms response time. This makes for a hitch free gaming experience whether your playing 3rd person adventure games or going head to head online. SMART TV: Samsung's Tizen platform now offers Bixby. Bixby is similar to Google voice assistant which offers faster and smarter navigation. The small simple remote included with the TV has a mic equipped for helping with voice navigation. This is the area that I have spent the least amount of time with since I do little outside of gaming. One of the complaints I have heard about their smart platform is non-defeatable Ads, so if you plan on the Q6 being your all in one streaming machine keep this mind. I am truly impressed by the price to performance offered by the Q6. Is it perfect? No, but you’re not likely to find a perfect display with any brand. The TV just has to be perfect for you. I have been impressed with and at times blown away by performance of the Q6 out of the box and would easily recommend to gamers or videophiles.
I would recommend this to a friend Not the best for newbies
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv due to the recommendation of store employee and because the demo had such vivid colors . However being I've never owned a smart tv and dont know much about them or how they work this was not a purchase that I should have made. Directions were not clear at all finally stumbled my way to figuring out how to watch my regular cable, the vivid colors I liked so much at the store is not the case at my home. Honestly debates taking it back just because it is so intimadating and there isn't much help on getting it set up
No, I would not recommend this to a friendBrand response from Samsung
Posted .Electronicallychallanged,
I am very sorry to hear that you were not happy with the picture quality of your Q6F TV.
The TV will upscale as best as possible any content sent to it. The closer the signal is to 4K, the better it will look coming out. It is also designed with lots of custom settings, allowing users to adjust images to their liking.
Our typical store mode is showing the “dynamic” picture mode which is very bright.
We recommend Standard mode at home environment for the everyday viewing experience.
In addition to the display screen, the quality of the image on your screen also depends on the source and the connection.
HDMI cables are recommended for optimal HD viewing; and when possible, 4k Content will provide the best picture quality.
The quality of the streaming content depends largely on the speed of your internet, as most content providers have adaptive streaming that would automatically adjust the image quality based on the network bandwidth.
Please give us the opportunity to assist you with image quality adjustments tailored to your preferred viewing experience via one of the following options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, thank you for taking the time to share your thoughts on this product. Your invaluable feedback helps us continuously deliver best-in-class products and service.
- Samsung Ambassador
No better than the 8000 series
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought both the 49in Q6 and 65in 8000 series. Q6 was no better than the 8000. So I couldnt justify the additional cost. Returned the Q6. Bought the 49in 8000.
No, I would not recommend this to a friendbig letdown
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The resolution and motion didn't seem up to par with the new 900 series Sony. Also the plastic inside the tv would start to crackle when heated up.
No, I would not recommend this to a friendBrand response from Samsung
Posted .samsung,
I am sorry to hear that you are experiencing crackle sound and are not completely satisfied with the picture quality.
Our 2018 Q6F Series features a billion+ shades of Q Color with 100% color volume, Ultra slim array, HDR 10 plus, Auto game mode and more, all designed to give you the best in lifelike, crystal-clear viewing enjoyment from the darkest to brightest scenes.
Please give us the opportunity to assist you with the crackle issue and finer image adjustment tailored to your viewing preference.
You can reach Samsung Customer Support toll-free at 1-800-SAMSUNG, or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport .
You can also find us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513
We look forward to hearing from you.
-Samsung Ambassador
nice crisp pictures
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i purchased the Samsung QLED 49 Q6F smart tv. Overall its alright but you would have to calibrate the settings to your liking.
No, I would not recommend this to a friendBrand response from Samsung
Posted .hank:
Thank you for choosing the Samsung Q6F.
Please know that this series features a billion+ shades of Q Color with 100% color volume, Ultra Slim Array, HDR 10 plus, Auto Game Mode and more, all designed to give you the best in lifelike, crystal-clear viewing enjoyment from the darkest to brightest scenes.
This TV also offers several preset picture modes for easily optimizing your viewing experience.
Please go to: Home > Settings > Picture > Picture Mode to choose from the below
1) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
2) Standard: Is the default mode suitable for general viewing environments.
3) Natural: Reduces eye strain for a comfortable viewing experience.
4) Movie: Is suitable for watching TV or movies in a dark room.
You may also wish to try configuring advanced picture settings. Instructions can be found on Page 92 of our e-manual: Update link for each series http://downloadcenter.samsung.com/content/UM/201811/20181106112716991/ENG_US_KM2ATSCN-3.0.3.pdf
In addition, please know that the quality of the image on your screen depends on your source and connection.
HDMI cables are recommended for optimal HD viewing; and when possible, 4K content will provide the best picture quality.
The quality of your streamed content depends largely on the speed of your internet as most content providers have adaptive streaming that will automatically adjust the image quality based on the network bandwidth.
For further assistance, please reach out to us via any of the following options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, thank you for taking the time to share your thoughts on this product. Your invaluable feedback helps us continuously deliver best-in-class products and service.
Stupid Tv(maybe it’s just me, who knows)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate the smart features. All I wanted is a tv that won’t try to kill me in my sleep and so far that’s held up.
No, I would not recommend this to a friendVery sensitive screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv had good colors but the screen easily cracked. The extended warranty could not cover it
No, I would not recommend this to a friendBrand response from Samsung
Posted .jojo12586,
Our products leave the factory after passing numerous rigorous quality checks. Nonetheless, a TV is a very fragile device and damage could have been incurred during shipping and handling, or from external impact.
I am sincerely sorry for your disappointment with the Q6F series TV.
Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class service.
- Samsung Ambassador
nice TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV at a great price. can't beat the value. If this is on sale.. pick it up
I would recommend this to a friendBrand response from Samsung
Posted .loneturtle:
Thank you for purchasing the Samsung Q6F TV. If there is anything we can do to improve your user experience to 5 stars, please do let us know.
Samsung is always here to help and can be reached at the below:
Phone: 1-800-SAMSUNG (ask for TVs)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/TVs/bd-p/tv
Too small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We didn’t like how small the tv was. Wasn’t worth the money.
No, I would not recommend this to a friendI prefer the led 50" that this TV replaced
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The internet connection is slow and gets dropped a lot. I moved my router closer to the TV and didn't help much. When you press the channel view button it takes a long time to download what is on the channels. I wish I would of got another 50" LED instead.
No, I would not recommend this to a friendSo so tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not that great. My 8yr old samsung tv pic as good.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Tommy,
Our 2018 Q6F Series features a billion+ shades of Q Color with 100% color volume, Ultra Slim Array, HDR 10 plus, Auto Game Mode and more, all designed to give you the best in lifelike, crystal-clear viewing enjoyment from the darkest to brightest scenes.
I am very sorry to see that you were not happy with the picture quality of your unit.
Please give us the opportunity to investigate the issue and provide step-by-step troubleshooting. If this TV is performing worse than a 8-year-old TV, then something is not right.
You can reach Samsung Customer Support toll-free at 1-800-SAMSUNG (Ask for TV), or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable by Facebook Messenger at: https://www.facebook.com/samsungsupport
Or find us on Twitter at https://twitter.com/SamsungSupport
We look forward to hearing from you.
- Samsung Ambassador
cant hook it up to old style receiverw/o $
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.canthookituptoreceiverw/ospendingmoremoneytrickery
No, I would not recommend this to a friendBrand response from Samsung
Posted .doyourhomework,
I am sorry that you are experiencing issue connecting the Q6F TV to your receiver.
The Q6F comes with 4 HDMI port, including one Audio Return Channel Support, and 1 Digital Audio Out (Optical) for your audio needs.
So that we can better troubleshoot this issue and provide steps towards a solution, I invite you to please contact Samsung TV Support via any of the below options:)
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
- Samsung Ambassador
Bixby Voice to assist not at all good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bixby Voice to assist not at all good, its frustrating all the when we tried to use it. and reaming all other things i feel working good
No, I would not recommend this to a friendBrand response from Samsung
Posted .Simha,
Thank you for purchasing the Samsung Q6F 4K QLED Smart TV. I am sorry to hear that you are experiencing issue with the Bixby voice assistant.
Please let us help you with a solution so that these concerns do not detract from your overall viewing enjoyment.
You can contact us via any of the following options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
- Samsung Ambassador
Blurred picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was told it would be the greatest picture ever,but even the cable provider could not get the fuzziness out
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jwwk:
I am very sorry to see that you are experiencing fuzzy picture quality as this most definitely should not be the case.
Please try adjusting Auto Motion Plus to improve any blurring or juddering:
Go to Home > Settings > Picture > Expert Settings > Auto Motion Plus Settings
For further assistance, please reach out to us at the following:
Phone: 1-800-SAMSUNG (ask for TVs)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/TVs/bd-p/tv
We look forward to hearing from you.
No to Qled
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2.5 years and the sound is a mess. Keeps switching from hdmi to soundbar. Get another brand. QLED has a reputation for most service calls and will probably cost $400-$500 for a new board.
No, I would not recommend this to a friendTrash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this TV right at 6 months. It now gives sound but no picture. Best Buy was not much help with getting the warranty done and Samsung has been hard to deal with as well
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Great affordable 4k TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV has been working great since we got it, still fast and sharp for being an older tv mode.
I would recommend this to a friend Super color, brillante..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well the panel have a black pixel our damage in the middle of the screen...a like Samsung i still recommend....
I would recommend this to a friendBrand response from Samsung
Posted .Obed,
I am sorry to hear that you are experiencing dead pixel issue with your Q6F TV.
So that we can better troubleshoot this issue and provide steps towards a solution, please contact our Samsung TV Support via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
We hope to hear from you soon.
- Samsung Ambassador
I put an open box and it was broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I put an open box and it was broken And unable to return Even with a five year warranty
No, I would not recommend this to a friend