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Customer Ratings & Reviews

Samsung - 5.0 Cu. Ft. 10-Cycle Top-Loading Washer - Fingerprint-Resistant Black Stainless Steel-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 12 reviews

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Customer ratings & reviews

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Page 1, showing1-12 of 12 Reviews
  • Rating: 5 out of 5 stars

    Great Washer, easy to use

    Posted
    Leonidis
    • My Best Buy® MemberMember

    I bought this washer and the matching dryer. This washer is great, but I agree with one of the other posts, when using the HEAVY DUTY option, with the FABRIC SOFTNER and DEEP FILL options, each load takes nearly 2 hours. A normal load will take about 40 minutes with the Speed Wash button pressed which is great for normal loads and lightly soiled clothes. One option I would like to have on this washer is a notification being sent to my smartphone when the load is done or status of the washer. When running the HEAVY DUTY cycle, I kept checking several times because I did not realize it would take nearly 2 hours. The notification alarm when the washer is done is loud and relatively long, so I could hear it when I am somewhere else in the house. Installation was super easy with the fill hoses I bought. This is the first washer I purchased without an agitator and I think the washer works great. I make sure not to overfill the tub and stood by and watched the clothes move around while being cleaned. They did move around and the machine used enough water to cover all of the clothes.

    I would recommend this to a friend

    • Brand response

      Samsung

      Thank you for taking the time out of your busy day to highlight all the wonderful things about this washer. We are glad to have you as a satisfied part of the Samsung family. ^Lo Samsung

  • Rating: 5 out of 5 stars

    Best purchase

    Posted
    Case
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    In the last month, we have done over 50 loads and love that it has a self-cleaning mode after every 20 loads. We have a puppy and after washing the dog bed and using the self-cleaning mode the hair hasn't transferred to the clothes. Great product!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    The customer service was great.

    Posted
    Gilbert
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Made big decision to purchase washer and dryer. Got the time and the answers to the questions I need help with. The team was patient and very helpful to me.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Got what I wanrted

    Posted
    MrClean
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Very efficient delivery and set up. Easy cooperative men to work with. Product performs equal to or better than advertised. Totally pleased with product and entire process. Best Buy very pro active on low price march.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Clothes get so clean

    Posted
    Pineapple
    • Verified PurchaserVerified Purchase

    Honestly think clothes get cleaner than ever in this washer...however, some cycles seem to run a long time. If you are short...you may not be able to reach to bottom of drum. I am 5’4” and I barely make it.

    I would recommend this to a friend

    • Brand response

      Samsung

      I'm delighted to hear that the performance of this washer is leaving your laundry sparking clean. Thank you for choosing Samsung. ^Lo Samsung

  • Rating: 3 out of 5 stars

    Great Washer

    Posted
    bvela
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Overall this washer is great but it takes too long to wash and also, I have to keep adjusting the temperature to cold with each wash because for some reason the temperature is always set to hot.

    I would recommend this to a friend

    • Brand response

      Samsung

      Thank you for your feedback, bvela. ^Lo Samsung

  • Rating: 5 out of 5 stars

    Love, love this washer

    Posted
    AZHawg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We’ve had the washer for 2+ weeks now. We have nothing but kudos and compliments for it. It was a very good value for the $$ spent.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Just what I was looking for. Size is great.

    Posted
    Gaby
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Just what I was looking for. Size is great. Color is great. Very sleek looking. Plays a cool tune at the end of the cycle.

    I would recommend this to a friend

    • Brand response

      Samsung

      Thank you for taking the time to share your feedback with us, Gaby. We are delighted to have you as a satisfied member of the Samsung family. ^Lo Samsung

  • Rating: 4 out of 5 stars

    Slow

    Posted
    Bill
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Works fine, but much slower than other washers that I have had.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great and easy to use

    Posted
    Crow
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    So simple that even my 4 year old can use them. So quiet and efficient

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love this.

    Posted
    Mitesh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Good product with auto sense which will save water consumption.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Washes efficiently n is very quiet!

    Posted
    Allie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Very satisfied with purchase n would definitely recommend.

    I would recommend this to a friend