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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2652 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer. However, some customers mentioned that the washer's depth may be inconvenient for shorter individuals, and that the spin cycle and balance could be improved. A few users also reported experiencing issues with the machine's reliability. The small agitator size was also noted as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,652 reviews
  • Pros mentioned:
    Cleaning performance, Tub size

    Rated 4 out of 5 stars

    Great washer, big enough for heavy loads.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The large size of the washer has reduced our weekend loads from four to two. Our laundry also come out really clean.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 1 out of 5 stars

    Absolute Trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away from Samsung. This washer started rusting only a couple of years into owning it. If you look it up, it’s a known issue. It finally died the other day and I was grateful to have a reason to get rid of it. Clothes stopped smelling clean long ago, and even using the washing tablets didn’t help. It’s also so deep that an average sized person will struggle to grab clothes. We always had tongs on hand to help retrieve the last bit of clothes in the drum. It was also always going off balance. Worst appliance purchase of my life.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level, Tub size

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer. So quiet and much bigger inside than I thought..can’t wait to get the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Excellent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is beyond what we were thinking. It is excellent and holds a lot for each wash.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    Cleans well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy controls holds a lot of laundry. The tub is deep have to stretch to reach bottom

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washers a little deep than average ones, but it’s easy to use and not complicated at all.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected. Quiet! I can load more clothes than I thought and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Best Washing Machine We Have Owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Washing Machine has a very large capacity, and without the agitator we are able to wash our queen sized bedspread with no problem.there are enough settings to meet all our Washing needs.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level
    Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    Deep holds so much

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great Heavy duty large capacity washer as well very quiet doesn’t use a lot of water and let you know when it’s done probably not only drawback is it’s so deep you have to reach way in to get your stuff out

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Large Capacity Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is a great value. Reasonably priced, quiet, energy efficient, large capacity tub. Nice upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Tub size
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Nice new washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the size of the washer. We wanted to try a washer without a middle aggitator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large enough to wash my bedding! Quiet machine! Love all the different settings!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Tub size
    Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Big and quiet, doesn’t spin fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is big and quiet as others have said. Works great with clothes, but a different story with towels. Heavy Duty cycle does not get majority of the water out during the spin cycle, unlike my former Kenmore Elite did. Takes well over an hour to dry these towels then.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Best washer I have ever owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is easy to use. It washes my bed covers with no problem. I Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Spacious washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how quiet my washer is. I can do big loads, like my covers and comforters.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Huge capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer has a huge capacity. It also does not have the center agitator which has been known to pull drawstrings out of shorts and tear clothes. It is quiet and has done a fantastic job removing moisture by the end of the cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Samsung Top-Loading Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Very quiet. Lots of room for doing large loads and blankets.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Time Saver, more OUR time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Easy to operate. Super efficient. Family of 5 with 3 college students. Can do a weeks worth of laundry in 3 loads. Clothes come out fresh and clean. Less lint in the waste trap, gentle on clothing. You can't go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer very quiet holds quite about so cute down on number of loads

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to use, Prettu quite. Huge improvement over what I had.

    I would recommend this to a friend
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