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    • Brand Response


      June 8, 2016

      Hi AV695,
      We’re glad to hear your new WF50K7500 is working and cleaning well! While you’re correct that the doors on most Samsung models do have the ability to be opened during the cycle when the Washer is paused, the AddWash door opens quickly and helps to prevent both water and clothes from falling out, at any point during the wash cycle. Also, the AddWash door may look small, but you can, in fact, fit a variety of items through it (shirts, jeans, socks- even sheets and towels).
      Thanks so much for taking the time to offer feedback; we really appreciate you and your business! ^shelby Samsung