Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $799.99
Clearance
The comparable value price is $1,304.99

Customer reviews

Rating 4.4 out of 5 stars with 221 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and CleanGuard highly, praising its ease of use, quiet operation, and excellent cleaning performance. Many appreciate the machine's design and large capacity, finding it suitable for even bulky items. While some users experienced minor challenges with the app's functionality, the positive feedback on cleaning ability and convenience outweighs this concern. Overall, the washer receives overwhelmingly positive reviews for its performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 221 reviews
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is so easy to operate and works really well. The clothes come out nice & clean.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    So far, so good.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. This was a purchase replacement of the same washer that was only 6 months old. The prior washer internal brackets broke which made the washer unable to be repaired. Time will tell if this new washer holds up better than the last. Other than that, the washer runs quiet and washes well with a multitude of washing options.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, easy to use washer. The smart app makes it even easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and compact. Satisfied with over all look and design of machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Quiet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very qiuet and easy to use, I think it's the best machine.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Performance

    Rated 5 out of 5 stars

    quality product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    machine is quite and does an excellent job cleaning clothes

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with TONS if features. The quick cycle does a great job when you dont have much time. For the heavy duty jobs, the steam cycle is amazing at getting the clothes clean and santized. Very quiet when washing clothes, and the added convenience of being able to start a wash remotely is so cool! I definitely recommend this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Happy with this Samsung washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and performs well. Esthetically pleasing.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very efficient!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this machine looks awesome and is very efficient. I upgraded after many years. Love the smart capabilities. This connects to an app and provides notifications of your laundry’s status! Definitely will always pick Samsung for my laundry appliances. Great build quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart at its best!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use. We usually worry about having my mother in law use new appliances and this is a breeze for her as we have it set to a certain cycle. We can also see use on our phones. We got washer and dryer on pedestal and love them both!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do your homework

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has many features, and I strongly recommend reading the manual before using. I'm not a HI-TECH person and haven't figured out 3/4 of what this machine can do. As far as washing I'm satisfied. Still not tried all the bells and whistles yet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Beautiful machine!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been over a year that we had these. We did about 100 washes and drying cycles and so far great! They look amazing and work amazing. Couldnt be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and stylish washer that works great. It connects to my phone too, so that when a cycle is done, I can get a notification. It works with Alexa too, which is pretty cool. Samsung really stepped it up with this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was sad that my previous washer died, but this one has risen to the challenge. I like that it has so many options and lets me know when it is done by texting me. Solidly built and no issues at all. A bit taller then our last machine, so measure if you have a tight space. My husband is in construction, so I needed a large machine to handle the heavy clothes and was thrilled to find it has a "sanitize with steam" feature for that kind of filthy clothing! We have it running all time and I gotta say I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large load beauty

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design and large capacity push this to the next level. Beware, this thing is hefty! The stack ability and size make installation in tight locations relatively easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first Samsung washing machine. We bought the set dryer included as well as pedestals for both. I recommend the pedestals as well. They provide good storage as well as bringing the height for the doors up for easy loading and unloading. The only thing that seems a bit odd is when it's on high speed spin, you can see the machine vibrate. It doesn't move on the floor and seems level so I don't think it's an issue, just the way it's designed. The tune it plays when done is very long. I've never heard one that long before. Overall, it works great and does a good job.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Jtwest, I would like to say congratulations on your new Samsung laundry set and really appreciate you taking the time to share your feedback. We are happy to know that you are enjoying your new machines. We welcome you to our family and thank you for choosing Samsung in your family's home. ^Brad Samsung

  • Cons mentioned:
    App functionality

    Rated 3 out of 5 stars

    Ok for wash but Tech doesn’t work

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good size, pain to use, App doesn’t work and you can’t turn the annoying cycle completion sound!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MatC,

      Thank you for reaching out to us, and we are glad to know that you are using Samsung products. We apologize for the inconvenience of the washer's end-cycle alarm and for the app not working. These experiences are not what we want for our valued clients.

      For future reference, I highly recommend clicking this link for a basic troubleshooting guide to resolve any inconveniences:
      https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https://www.samsung.com/us/support/

      Cannot connect to SmartThings:
      https://www.samsung.com/us/support/troubleshooting/TSG01003481/

      Use SmartThings to control your Samsung washing machine:
      https://www.samsung.com/us/support/answer/ANS00082522/

      You may refer to this manual on properly turning off the app's end-cycle sound (page 44 Alarm) and (page 48 SmartThings).
      https://downloadcenter.samsung.com/content/UM/202203/20220308165652110/A1-WF8600-MD_DC68-04067B-01_EN_MES.pdf

      You may check this link for future reference to reduce unnecessary repairs over the washer's lifetime.
      https://www.samsung.com/us/support/answer/ANS00030150/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/WF50A8600AE/US

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144788692

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 4 out of 5 stars

    Washer and dryer set

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great just dryer making noice from 1st time use may be it’s manufacturer fault so we called for replacement and they said it will be deliver in 1 week

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD WASHER

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A top-loading washing machine is a good choice if you like a more traditional configuration. Because the water in top-loaders drains down and out, they are less likely to develop mold and odors than front-loaders are and that's the reason many consumers prefer them. However, it’s a good idea to clean the tub and dispensers of all washing machines about once per month. Newer, high-efficiency top-loading models provide excellent cleaning and are still energy efficient even though they use more water than front loaders and they can come with or without center agitators.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Latest and Reliable with ton of space

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 hour wash and dry is a true promise. Lot of space. I have tested on beddings with super heavy loads to stress it out. I find it passed in my test.

    I would recommend this to a friend
Sponsored