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Customer Ratings & Reviews

Your price for this item is $356.99
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The comparable value price is $1,439.99

Customer reviews

Rating 4.4 out of 5 stars with 262 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers praise the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and OptiWash for its excellent wash quality, ease of use, and quiet operation. Many appreciate its large capacity and efficient performance, along with the convenient smart features and sleek design. The connectivity options, allowing communication with other Samsung devices, are also frequently highlighted as a positive aspect. Overall, the positive feedback focuses on the machine's effectiveness, user-friendliness, and modern design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 262 reviews
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this Samsung washer and it’s amazing love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer love it it washes very nice and super fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quantity excellent treatment by personal who attended to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung smart washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to learning all of the many features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sales experience love the appliance looks great works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. No issues at all. Value of product good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer I really Love it,… I recommended….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful washer!! So sleek & washes large loads easily!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quie. Instructions easy to understand. Wash cloths clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no noise completely automatic with all predefined functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung excellent as always

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and great quality product. Would recommend!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    How long will it last?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised this set hasn’t been recalled… I received 2 defective dryers (both with the exact same drum issue) and 1 defective washer (broken after 1 month of use) directly from Samsung. After having to wait a month at a time in between 2 dryer replacements I got the 3rd one from Best Buy and now that I had a working dryer the washer stopped working, I got stuck with the dryer and had no choice but to repurchase a washer from Best Buy. It seems modern day machines look great but come with a lot of problems.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Sims,

      Thank you for choosing Samsung for your Appliance needs. It's sad to know that you no longer have the product.

      We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.

      Thank you!

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washers are amazing dealing with Best Buy was terrible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and the delivery guys are very friendly and responsible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thoroughly impressed and strongly recommend this item!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Replacement for older Samsung front loader.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for our previous Samsung front loader. Options where comparable to older one but bigger with smart features and different color.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Short lived.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted about a year a year before the bearing quit. The spin cycle was obnoxiously loud. Broke after the manufacturer warranty. Luckily I got the extended warranty. Tech wasn’t able to fix it, parts took too long to get. Got a replacement but wasn’t the same washer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Matt,

      Thank you for choosing Samsung for your washer needs. We are saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Washer and dryer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought last year, Absolutely love this washer and dryer’s easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good equipment, easy to use and of excellent quality. It has a lot of functions and does a good job with clothes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unsure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are still learning how to adjust to this washer. Unsure if we like the electronics.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,

      Thank you very much for your review on our products! Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      ^Chrystel Samsung