Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $356.99
Clearance
The comparable value price is $1,439.99

Customer reviews

Rating 4.4 out of 5 stars with 262 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
85%would recommend to a friend

Customers are saying

Customers praise the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and OptiWash for its excellent wash quality, ease of use, and quiet operation. Many appreciate its large capacity and efficient performance, along with the convenient smart features and sleek design. The connectivity options, allowing communication with other Samsung devices, are also frequently highlighted as a positive aspect. Overall, the positive feedback focuses on the machine's effectiveness, user-friendliness, and modern design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 262 reviews
  • Rated 4 out of 5 stars

    Looks good and Works well !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has an easy to use control panel. Nice washer & Dryer- looks good & works well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the washer and dryer set and have no regrets. Wonderful upgrade! Love the technology and quietness of this system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick Wash

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a great quick wash option. It is the same as the normal cycle but faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washing machine. Made our bath towels smell like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautful unit and i would definitely recommend it. Love the set and its quiet and energy efficient as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SAMSUNG_Stick to phones

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer Feb 2022 and a year and a half later, the appliance broke beyond repair and had to be replaced. Had same issue with a SAMSUNG dishwasher. They just don't make appliances like they use to.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Big and Convenient

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The great large drum can hold plenty of clothes. It automatically uses the needed amount of detergent... excellent!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like me sum Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the stackable washer and dryer made by Samsung and got a great open box deal

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible I was sold an item that did not work and that shouldn’t of been sold to me in the first place Best Buy outlet down not answer not one single call and I have been unsuccessful with this machine

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      Leo Samsung

  • Rated 5 out of 5 stars

    Samsung Front Load Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung's Washer has exceeded our expectations and we are totally satisfied with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any sort of issues with the product, works well. Use multiple times a day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy one

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful washing machine! Looks great and many options for washing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AI powered washer.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine that cleans and makes a relatively simple job easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect with the App! Beautiful color, love the touch screen

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A costly mistake

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No quick wash cold setting. Washes way worse than a 14 year old Samsung washer… What a joke… Buyer beware this product is not worth it and it being returned

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Steam cleaning feature

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so soooo good. We Love the Steam cleaning feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer never had one that’s gets my clothes so clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and good service by best buy team. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Works great and gets clothes wrinkle free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fast installation, guys did a good job, very happy

    I would recommend this to a friend