Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$899.99
Save $180
Comp. Value: $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 1547 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, highlighting its efficient cleaning performance, quiet operation, and large capacity. Users appreciate its ease of use, effective cleaning, and stylish design. While the spin cycle, price, and limited warranty were noted as potential drawbacks, the overall sentiment leans positively towards this smart front load washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,547 reviews
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Front door washer and dryer are better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the washer and dryer the same color simply love it cause easy to make it work no nmrd much instructions and the Solorio are different from simply colors is great product I like this front doors better than top doors because this way your clothes wash better cause have more movement at the time washing and drying too

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    perfect

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is perfect. My clothes are efficiently cleaned with no pilling or damage. The sound setting is a long song but can be silenced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our washer and dryer. It’s quiet and it’s easy to manage.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    100% worth it!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this samsung washer with matching dryer and had bestbuy install. So far holding up to my family of 6 and 2 dogs clothes and hair. Their even stacked on an uneven floor with no problems. took me minutes to connect to my phone for updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! Clothes come out very clean. Plenty of wash options available and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Master

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I had a different brand before and it cannot come close to this one,it’s Simply the best better than all the rest!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Esay to load, very quite, the color matchs easily with my house

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not reliable control board.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am grading three starts because after two years of ownership the control board of this washing machine died. Replacement parts are expensive, the Samsung service manual is available for DIYers, but the procedure for troubleshooting a total control board failure is not well covered. The controls should outlast the rest of the washing machine as it is the case with other major brands. A friend told me, "That is what you get when you purchase a washing machine from a TV manufacturer", LOL, he is certainly right on this one. Not good quality for its price tag. A two year failure would be expected from a low cost low expected quality device. Different experience than Samsung TVs which I have used for over ten years without any problem.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      PGonzale, we understand the frustration if your washer control board stops working and the replacement part is expensive. Allow us to help.

      To check the availability and compatibility of the control board for your washer, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday–Friday. 

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1150575301) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    The Best Washer and Dryer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the first set 18 years and now started the second set, hope they last as long!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful washer, easy to use, sleek and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repeat Customer!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung washers/dryers. I had a set in my home in CO and purchased another set for my new home in NC. I love that these connect to smart things and Alex. She'll tell me when the load is done and I get notifications on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my new washer and Dyer. Very quite. fits nicely in the laundry room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding: Fast, Silent, and Convenient

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this washing machine, and it has exceeded all my expectations. It works incredibly well, delivering fast and efficient cleaning every time. One of its standout features is its quiet operation—it's almost silent, allowing me to run it at any time without disturbing the household. Another feature I truly appreciate is the notification system. The machine announces my phone when the laundry cycle is complete, which is a fantastic convenience, especially when multitasking around the house. The user-friendly interface and sleek design add to the overall positive experience. Highly recommend this washing machine for anyone looking for efficiency, silence, and convenience in their laundry routine!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, quiet n gets the job done. I like the color and the smart device on it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great washer!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design and great capacity. Easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Washer , gorgeous and cleans well

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be 5 stars but the drum started wailing like a jet engine on day 14. Unfortunately i waited until day 31 to report the issue and was stuck dealing with Samsung, Well have a 30 day wait , they have agreed to have Best Buy replace it at their expense. I am told 5 days give or take before Best Buy gets the authorization paper work. It cleans very very well, its just super loud due to the defect. I anticipate the replacement will be fines. Things happen. I have owned many Samsung products , and currently own a fridge made by them. I just ordered the magic dryer as my LG dryer has indicated that its on its last leg. Samsung stepped to the plate once I survived an inept 3rd part service company that closed the ticket without telling me . Thus the 30 day wait. I recommend the extended warranty so that Best Buy can expedite service or replacement. Dealing with Korea takes more time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and Reliable, with a chance to do more.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a similar model to this from 4 years ago. Decided to get the next slight upgrade from the previous model I had. Loved the previous, and loving this one. Such an interesting color scheme. I enjoy all the smart features.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Quiet washer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the money large capacity and super quiet operation

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is quiet, you can add big loads however the more you add the less the softener will smell and with the app it’s easy to know when it finished so that you don’t have to be checking on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Samsung side washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little getting used to. We have always had a top load washer. Works great overall. However, the filter system stuggles with dog hair. I have had to clean it evry 2 weeks so far.

    I would recommend this to a friend