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Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 1488 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the washer's performance, quiet operation, and ample capacity for large loads. Many find it easy to use and appreciate its effective cleaning and stylish design. While the smart features and color are also well-received, some customers have reported concerns regarding the spin cycle, warranty length, and higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,488 reviews
  • Rated 5 out of 5 stars

    Amazing ……. Best Purchase Ever made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine had been looking for a while ITS AMAZING, more beautiful then the picture on lineTHIS MACHINE IS A GAME CHANGER WITH ALL FEATURES!!! Bluetooth compatible JUST AMAZING! Love it! Worth every dollar!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great once installed. Nice and quiet. Delivery team could have been better. 2nd team was fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase. My wife loves it. Definitely will recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer, the pedestal is a requirement to make sure the machines look good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome unit!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful units! Work well! Great capacity and speed!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Value the product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Product is working in good condition. We will recommend to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    My new washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful washer. Love the way washes clothes. Very eficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine. Beautiful color well made. Great options.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this equipment. Makes the family's life easy. Can operate with home, send notifications when complete.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heard that these leak. Ours hasnt had it for a few weeks will update as neded so far it has been great , large capacity

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Constant Problems — Worst Washer Ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly don’t know how a washer this expensive can break down as much as this one does. From the first month, it’s been one issue after another. It either stops mid-cycle, refuses to drain, or gives some random error code that nobody seems to know how to fix. For something advertised as “high-efficiency” and “super speed,” it definitely super speeds its way into constant breakdowns. What’s even worse is trying to get help. I bought this through Best Buy and even have their rewards program, but every time I reach out for support they just push me off to Samsung like it’s not their problem anymore. It’s ridiculous. I didn’t buy it from Samsung—I bought it from Best Buy—yet somehow I keep getting told to “contact the manufacturer.” Meanwhile I’m stuck with a washer that barely works and endless finger-pointing between the two companies. For the price, the features, and all the hype, this thing has been nothing but a headache. I regret buying it, and I wouldn’t recommend it to anyone unless you enjoy fighting with customer service more than doing your actual laundry.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jose,

      We can't imagine what you are going through right now with your washer. Let us help.

      Here is a link to the user manual; kindly go to pages 53, 54, 56, and 57 to help you resolve the issues of your washer.

      User manual.
      https://downloadcenter.samsung.com/content/UM/202407/20240725163316712/DC68-04355B-04_IB_WF8300B-MD_EN.pdf

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1151357846) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 3 out of 5 stars

    Just for looks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful but has problems. Within the first 90 days they had to come out and replace the drum because it was not balanced. A year after it seems like I’m having the same issue again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Adrian T,

      We know how much trust you place in your appliance, and we’d like to make sure it’s living up to that. Let’s work together to get this sorted so you can get back to using it with full confidence.

      I have shared a Samsung link below to help with your experience with the washing machine. The link has six checkpoints, with each having hyperlinks that can be visited for additional help.

      Samsung washing machine spins poorly:
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/

      Should you need more assistance with your washing machine, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1150942976 to help our team pull up your information.

      Leo Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Large Capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom has both the washer and dryer. I love them so I had to have them as well. Very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung the name speaks for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line when it comes to washer and dryers

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is really good and working excellent. The service was exceptional during assembly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous model of this washer and it lasted me almost five years with repairs from geek squad. I was able to get this new model and it’s new so it works great as of now. I would definitely recommend. This one is a bit bigger than my last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENCE IN LAUNDRY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellence in Laundry! This Samsung Washer Dryer is absolutely amazing! The laundry loads come so fresh you would think everything is brand new! The Dryer plumps everything to perfection! The cooldown cycle is a real plus! Love love love the washer and dryer steam options as well!! I enjoy this chore now more than ever! Each feature from the lighting display to the alert tones, to the wifi options have proved to be a wonderful experience with this roomy elegant well appointed duo!! Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful set! Very quiet and runs well. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes quickly and quietly much quieter then my last set which i lovee!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Samsung - High-Efficiency

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the machine, is easy to install and handle, very quiet and with a great quality in washing. approved.

    I would recommend this to a friend