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Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 1490 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the washer's performance, quiet operation, and ample capacity for large loads. Many find it easy to use and appreciate its effective cleaning and stylish design. While the smart features and color are also well-received, some customers have reported concerns regarding the spin cycle, warranty length, and higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,490 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is great and the delivery men did a great job with installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine has been great for the price, i would definitely recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the bells and whistles, works great, looks great but not the quietest washer. Imagine it would'nt be as loud if on the floor rather than the pedestals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far .. So good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far .. so good! I was very hesitant to buy another Samsung appliance, but truthfully, the sale won me over. So I bought it. But it has been a good experience so far. I love the short wash for just small loads. Great assortment of choices. Once in a while though, it does collect soap from the pod and you have to soak it in hot water to get it out.

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, with many options. Kinder to our clothes than our previous washer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and easy to use. I would recommend getting the pedestal.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and so many settings!Looks really nice works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice, works effortlessly, love this washer. Samsung rules

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine! Clothes feel cleaner and spin cycle leaves clothes much lighter upon removal. This set replaced my Samsung set which I have has sonce April of 2012. The washer had a slight leak, but dryer is still working without issue. Definately recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer/dryer pair especially considering the sale price. Look amazing. Quiet. Convenient cycles are easy to use. Steam Sanitize takes a while on the washer but works great. Only con is that the door on the washer doesn't appear to be reversible which is inconvenient.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe how quit it is, the speed that it does laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and product as well as looks great. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything looks great & easy to manage, quiet & affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend to everyone to buy this equipment this the best washers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it color and all can’t we wait to get the dryer to

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love both my washer and dryer. Wasn’t happy that I had to install them myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, love the color and the functions.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, love the color and the functions. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features, love everything about it but best buy delivery sucks they scratched when putting it in the house

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 1 out of 5 stars

    Best Buy - What is happening at your company?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer / dryer are fine. It is Best Buy that is not. Ordered the pair 10/18 in - store and told the rep that they were to be stacked - so stacking kit needed. I was prepping for the install appointment a few days prior and noticed that the kit was not on the order summary. I contacted best buy and they charged me for it (not the problem) and also an additional fee for delivery. When the install day came - they showed up with appliances and no kit. Rescheduled. Next appointment the install guy showed up with the kit...but the kit was missing parts. Rescheduled. Next appointment install guy showed up with the kit but with no instructions to install. Total **** show. In addition - the dishwasher delivered is not what I asked for during my in-store order. It's the incorrect color. No install 3rd party has contacted me to schedule - so that is still not installed either. The order was placed 10/18 and it is now 12/10.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      -Ricardo Samsung

  • Pros mentioned:
    Washer performance

    Rated 3 out of 5 stars

    Great looking but couple problems.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking washer, but the lines it comes with to hook up to the water line is different. Was leaking from the 1st day and had it replaced it almost did the same but modified a little bit, so no issue anymore. Other than that works great, the door opening is smaller than my previous washer too.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Caesar,

      Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -John Samsung