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Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 1490 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the washer's performance, quiet operation, and ample capacity for large loads. Many find it easy to use and appreciate its effective cleaning and stylish design. While the smart features and color are also well-received, some customers have reported concerns regarding the spin cycle, warranty length, and higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,490 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer and dryer set

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice , works great , super smooth and quiet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big washer!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very big washer! I’m able to wash my large rugs and blankets. Only downfall is the smell that acquires after a wash. There is a self cleaning option though and I wipe it down with vinegar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! I would recomeend this company to anyone. They did a great job and went above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this stove recently and I love it!! has so many really great features. The air fryer is amazing as well as the rapid boil. So easy to clean. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer set loved them, they look great everyone loves them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loving it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy so far. Equipment works and looks great. Great buy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet. Can fit good amount of clothes. I think it washes good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer combo we have own. App features works great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Diminished Wash Quality with New Purchase!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't wash as well as my old washer. It definitely holds more. Its a beautiful piece of equipment. However, I am not gauging why these new washers are so expensive when the wash quality has not improved.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Let us ensure your washer gets back to its optimal performance.

      Here are steps to help you wash your clothes. We also suggest clicking on the hyperlinks for further help.

      Clothes are not clean after washing in Samsung washing machine.
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145917027 to help our team pull up your information.

      Have a great day. Samsung

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product! Been very happy with wash times. Overall clothes are cleaner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got this because I had to trade in a broken one ve

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this is the washer I got traded in for the Samsung because the Samsung wasn't working properly it happens. But all in all the store and the help are amazing love the Best buy outlet off of Tatum boulevard in Phoenix Arizona

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful washing machine ! I had a Samsung washer before and this brand does not disappoint! Hard to be excited about a new washing machine lol but this one is sleek and does the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple macbook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kelvin was excellent. He was knowledgeable and helped me understand how the MacBook worked.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    it cleans the larger loads

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans large loads even my bed comforter. and the musical alarm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer it has so manny options for you to save on your electricity.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAD to have this washer dryer combo because of the color. Had two different sets delivered because unpon installation I could hear the washer running from the complete opposite side of our home. It sounded like a pocket full of change was thrown inside of the drum. They delivered another brand new set and it did the same thing so we went with a completely different set.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MarissaR, thank you for choosing Samsung for your washer needs. We're sorry to hear that you replaced your washer with a different set, as the washer is too noisy. We would love to work with you in the future.
       
      Please visit www.samsung.com or one of our partner websites to explore products that better suit your needs.

      Have a great day.

      ^Camille Samsung

  • Rated 4 out of 5 stars

    A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to give product 5 stars, but both Samsung and Best Buy advertise product can be remotely started from anywhere and thatvis not true

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very sleek and energy efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer with the matching dryer. Both items are very energy efficient as reported on my solar panel energy use app. Its also a very good looking appliance that has a lot more space than my older washer and dryer set and can get more done quicker. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the WiFi and steam features. I’m so happy with the Samsung washer and dryer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung front loading washer and dryer combo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my experience with the Samsung washer and dryer has a set is neutral I'm experiencing some glitches with the washer machine in the dryer sometimes doesn't get hot I'm in the process of working with Samsung support to try to work out these problems but I've only had this set for 2 months so what is that to say my experience is going to be 5 years from now I don't know yet

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Tyler M,

      We understand how it feels to deal with an appliance that doesn't work as expected. Let us extend our help.

      Please see the link below for the steps that can help you if the dryer doesn't dry the clothes. You can select the nearest issue, watch the video, and click on all the embedded words inside the article.
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/

      We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung washing machine.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147493631, which will help our team pull up your information.

      ^Rainly Samsung